Search Hotels Near San Giovanni Church, Lucca

"Our room was very clean and well appointed and within easy walking distance to the walled city of Lucca. The staff were very friendly and helpful and the breakfast was superb."

"Great hotel! Marta was so easy to work with and helped make our stay memorable."

"We were very happy with our stay in Lucca! What a wonderful small town and beautiful community! There is so much to do and see, we wish we had stayed longer. There were so many restaurants and cafes as well as cute shops! We loved walking along the old walls around the city. We could not have picked a better place to stay. Our room was spotless, but the hostess Deborah was the highlight. She was so incredibly welcoming and accommodating! She kept in regular contact with us up to arrival even as our schedules changed and was there to greet us warmly when we arrived. She welcomes you as if you were coming home and is incredibly helpful. We would absolutely stay again!"

"Excellent location, very clean and breakfast was perfect."

"Lovely evening appertivo"

"This was a great place to stay within walking distance of the downtown area of Lucca. The rooms were large and nice, breakfast was simple yet good and the access to the coffee machine was fantastic! "

"Best property, best staff, best location! I was in Lucca for 1 week and I learned the area and the hotel. Cannot rate high enough. I was stranded by taxi at 9pm in Lucca city. (Long story) Called hotel, they figured out where I was, sent a taxi for me, made late dinner reservations. Thank you Sarah. Nice bathroom, lift, air conditioning that works, big bedroom. Called taxis when I needed them, great breakfast, felt catered to. Go to their restaurant just for the lavender panna cotta. Enjoy!"

"The positive is the room is spacious and comfortable. That said, their completely automatic system needs a lot of improvement. I couldn't read the messages they sent me through Expedia (not their fault) so I sent text messages and email asking them to contact me one of those ways. (They didn't answer the phone when I called.) I never received a reply, but got more Expedia notifications from them that I couldn't read. I managed to get the online check-in link from Expedia, but it only gave me error messages. When I arrived at the property there were two other people waiting because the automatic check-in system wasn't working. When a man arrived and got it working he still had to talk us each through the check-in procedure, repeating several times, "è completamente automatico." My room, as nice as it is, is up 4 flights of the steepest steps I have ever seen, so if you don't do steps well you may want to reconsider it. The Wi-Fi is slow and sporadic. And one more little but annoying thing, there was only one hanger in the closet. All in all, I think their "completamente automatico" system needs more than some minor tweaking. That frustration, together with the steep stairs, is why I won't return."

"Front desk staff was so helpful and kind. Nice breakfast spread."