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Alajuela City Hotel & Guest House

2.5 star property
Hotel with spa services, steps from Central Park

Choose dates to view prices

Photo gallery for Alajuela City Hotel & Guest House

Courtyard
Garden
Front of property
Lobby
Aerial view
Alajuela City Hotel & Guest House, near Central Park, offers a quiet escape with a spa, massage services, and a peaceful garden. Guests enjoy in-room WiFi, luggage storage, and 24-hour front desk assistance with tours and tickets.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Classic Room, Private Bathroom

8.6 out of 10
Excellent
(4 reviews)

Highlights

Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Daily housekeeping
Wardrobe
In-room massage
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Room, Private Bathroom

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Room, Private Bathroom (Superior Room)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Comfort Room - Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Blackout curtains
Ceiling fan
2 bathrooms
Hairdryer
Daily housekeeping
Wardrobe
In-room massage
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Economy Room - Shared Bathroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Economy Room - Shared Bathroom

8.0 out of 10
Very good
(3 reviews)

Highlights

Blackout curtains
Ceiling fan
2 bathrooms
Hairdryer
Daily housekeeping
Wardrobe
In-room massage
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela

What's nearby

  • Alajuela Cathedral - 2 min walk - 0.2 km
  • Central Park - 2 min walk - 0.2 km
  • Juan Santamaría Park - 6 min walk - 0.6 km
  • City Mall - 19 min walk - 1.6 km
  • Parque Viva - 10 min drive - 6.7 km

Getting around

  • San Antonio de Belen Station - 18 min drive
  • San José (SJO-Juan Santamaría Intl.) - 8 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Cevichera Junior - ‬4 min walk
  • ‪Café Delicias - ‬2 min walk
  • ‪Soda la Cruz Roja - ‬4 min walk
  • ‪Heladeria Fantasia - ‬2 min walk

About this property

Alajuela City Hotel & Guest House

Hotel near City Mall
Located close to Central Park, Alajuela City Hotel & Guest House provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also find perks such as:
  • Self-parking (surcharge), multilingual staff and a vending machine
  • A front desk safe, a 24-hour front desk and concierge services
  • Luggage storage, smoke-free property and tour/ticket information
  • Guest reviews speak highly of the helpful staff and proximity to the airport
Room features
All guest rooms at Alajuela City Hotel & Guest House have amenities, such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Showers and hairdryers
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 10 per night)
  • Secured parking on site (USD 10 per night)

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Secured self-parking fee: USD 10 per night
  • Nearby parking fee: USD 10 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 2.26 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Frequently asked questions

Is Alajuela City Hotel & Guest House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alajuela City Hotel & Guest House?

Self-parking is available for USD 10 per night.

What time is check-in at Alajuela City Hotel & Guest House?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Alajuela City Hotel & Guest House?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Alajuela City Hotel & Guest House located?

Located in Agonía, this hotel is within 1 mi (2 km) of Central Park and City Mall. Parque Viva and Amusement Park San Jose are also within 12 mi (20 km).

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Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 315 out of 452 reviews
Rating 8 - Good. 97 out of 452 reviews
Rating 6 - Okay. 24 out of 452 reviews
Rating 4 - Poor. 6 out of 452 reviews
Rating 2 - Terrible. 10 out of 452 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful when we were having trouble locating the hotel and gave excellent recommendations for places to stop and visit on our way to Fortuna! Delicious breakfast and clean rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortabe, eclectic ambiance and the staff is lovely! I stayed overnight to be close to the airport and it was perfect. Only an 8 minute taxi ride. The beds were very comfortable and everything was very clean. Breakfast was delicious (eggs with spinach, tomatoes & onion) & fresh. Lots of shopping and restaurants choices all in walking distance as well as a beautiful park in the town center a few blocks away. Great place to sit and feed the pigeons! I can highly recommend this hotel and would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 4 nights in Aug 2025

10/10 Excellent

Sage

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot to stay, great breakfast and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Madi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated their helpfulness in figuring out transportation! And the staff was so kind, the breakfast in the morning was great, and the area around is very walkable and convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful making arrangements for tours and transportation. Room was comfortable and breakfast excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Will definitely stay there again!
Stayed 1 night in Apr 2023

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from the airport, delicious complimentary breakfast, extremely friendly and helpful staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facility and staff. Greatly enjoyed our stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An adorable little spot with tons of history. The room was comfortable and clean and the staff was phenomenal, giving great local restaurant recommendations and going above and beyond to assist us. Highly recommended!
Stayed 1 night in Jan 2025

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little place in Alajuela with wonderful tucked away rooms off a small courtyard and the best staff. When we had to cancel at last minute, they were so gracious, and when we arrived for a second visit we found the place tranquil and serene. The access to the airport is very good via taxi as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, location, food
Stayed 2 nights in Apr 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay at a local small, quaint, historic property. Breakfast was perfect and the staff amazing.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very charming and clean. No free airport shuttle, but close enough that the cab is about $10. Convenient location.
Stayed 1 night in Feb 2025

10/10 Excellent

Stormy

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint hotel in the heart of Alajuela

It's always a pleasure staying there. Smaller rooms, some have shared bathrooms, but the building is nice and well maintained. I think it's the staff that make the stay exceptional though; friendly, helpful service and always available to make your stay safe and comfortable. Be sure to have breakfast there if you can.
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a neat old peaceful place.
Stayed 1 night in Jul 2024

10/10 Excellent

Marcy

Liked: Cleanliness, amenities, property conditions & facilities
Really nice city property and close to the airport. Clean, quiet, with lovely rooms and a common breakfast area. I loved my stay here and the owners could not have been more welcoming.
Stayed 1 night in Mar 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is quaint historic hotel in the heart of the city. Easy walking to the museum and Central Park. It is like an oasis within the city. The staff is attentive and the rooms are clean and quiet. Breakfast is wonderful. Ask about parking as the city is very congested. Definitely recommended!
Stayed 1 night in Feb 2025

8/10 Good

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem. The doors don't keep out any noise, so it is quite loud with noise from within and without. Other than that it is very clean, the breakfast is delicious. A very neat little place.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very homey and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, incredibly helpful and kind.
Stayed 1 night in Nov 2023

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carlos was very friendly and helpful, the hotel is beautiful and very clean. Good walking distance from great local restaurants
Stayed 1 night in Feb 2024

8/10 Good

Rabih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place, Good service

Pros: clean, good service, good breakfast, good location, comfortable. Cons: no safe in my room (although I never felt my stuff were in any danger) but still, room 7 overlooks breakfast courtyard area which is also used for relaxing by guests, makes it a bit tough to sleep in.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice location right in the middle of the city of Alajuela. Not many tourists and no night life but tons of restaurants.
Stayed 1 night in Jun 2024