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Hilton Garden Inn San Jose Airport City Mall

3.5 star property
Travelers can relax by the outdoor pool with sun loungers and a poolside bar, explore the nearby shopping mall, and start the day with breakfast.

Choose dates to view prices

The Hilton Garden Inn San Jose Airport City Mall offers a convenient retreat near shopping. Guests love the helpful staff and practical amenities like free in-room WiFi and coworking spaces. The outdoor pool area provides a refreshing spot to unwind after a day of activities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is 3.359.880 ₫
3.796.796 ₫ total
includes taxes & fees
14 Jun - 15 Jun

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

9.2 out of 10
Wonderful
(34 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Mountain View

Room, 2 Double Beds, Mountain View | Mountain view

Room, 2 Double Beds, Mountain View

7.2 out of 10
Good
(9 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Bedroom

Classic Room, 1 Bedroom | Mountain view

Classic Room, 1 Bedroom

7.0 out of 10
Good
(8 reviews)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(38 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Mountain View

Mountain view

Room, 1 Queen Bed, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • Mountain view
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Roll-In Shower)

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Roll-In Shower)

Mountain view

Room, 1 King Bed (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

Queen Room with Mountain View

  • Sleeps 2
  • Free Wi-Fi

2 Double Beds Mountain View

  • Sleeps 4
  • Free Wi-Fi

One Bedroom Suite King With Sofabed

  • Sleeps 4
  • Free Wi-Fi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room With Mountain View And Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

Queen Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

Located in Alajuela, Hilton Garden Inn San Jose Airport City Mall is connected to a shopping centre. Juan Santamaria Historical Museum and Studio Cinemas are cultural highlights, and some of the area's activities can be experienced at Cariari Golf Course and Cariari Bowling Center. Looking to enjoy an event or a game while in town? See what's happening at National Stadium of Costa Rica or Estadio Alejandro Morera Soto. Visit our Alajuela travel guide
Map
Francisco J. Orlich Road, Alajuela, Alajuela

What's nearby

  • Juan Santamaria square
    Juan Santamaría Park
    17 min walk - 1.5 km
  • Beautiful aerial view of Alajuela Costa Rica
    Alajuela Cathedral
    4 min drive - 2.1 km
  • City Mall
    1 min walk - 0.1 km
  • Plaza Real Alajuela
    19 min walk - 1.6 km
  • Estadio Alejandro Morera Soto
    4 min drive - 2.8 km

Getting around

  • San Antonio de Belen Station
    21 min drive
  • San José (SJO-Juan Santamaría Intl.)
    10 min drive

Restaurants

  • Spoon
    2 min walk
  • Chili’s Grill & Bar
    1 min walk
  • Burger King
    3 min walk
  • Rosti
    8 min walk
  • Juan Valdez Café
    2 min walk

About this property

Hilton Garden Inn San Jose Airport City Mall

Hotel connected to a shopping centre
You can look forward to a free return airport shuttle, a poolside bar and a corner/local shop at Hilton Garden Inn San Jose Airport City Mall. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a shopping centre on-site and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and tour/ticket information
  • A TV in reception, wedding services and luggage storage
  • Guest reviews speak highly of the breakfast, pool and helpful staff
Room features
All 149 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Rainfall showers, designer toiletries and hairdryers
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 1:00 AM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (2,054 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Service animals are welcome, and are exempt from fees

2 total (up to 35 kg per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 25 for adults and USD 10 to 15 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and PayPal
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 99286738

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn San Jose Airport City Mall have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Garden Inn San Jose Airport City Mall?

As of 17 May 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn San Jose Airport City Mall on 14 Jun 2026 start from 3.359.880 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn San Jose Airport City Mall pet-friendly?

Yes, Hilton Garden Inn San Jose Airport City Mall allows pets (limit 2 total) with a maximum weight of up to 35 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hilton Garden Inn San Jose Airport City Mall?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn San Jose Airport City Mall?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Garden Inn San Jose Airport City Mall?

Checkout is at noon.

Does Hilton Garden Inn San Jose Airport City Mall provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 4:00 AM to 1:00 AM at scheduled times.

Where is Hilton Garden Inn San Jose Airport City Mall located?

Situated near the airport, this hotel is within 1 mile (2 km) of City Mall, Juan Santamaría Park and Alajuela Cathedral. Central Market Alajuela and Plaza Real Alajuela are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn San Jose Airport City Mall Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1239 out of 1795 reviews
Rating 8 - Good. 297 out of 1795 reviews
Rating 6 - Okay. 129 out of 1795 reviews
Rating 4 - Poor. 71 out of 1795 reviews
Rating 2 - Terrible. 59 out of 1795 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great Shopping nearby. Great views.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, only minutes away from the airport. Hotel room was very clean and well maintained
Stayed 1 night in Apr 2026
Verified

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stop to stay the night before we left to go home. Very close to the airport with a shuttle service. Pool and room were nice and clean.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and it’s a great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton Garden Inn in San Jose was perfection. Very clean, the staff is super accommodating and the food is delicious
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent experience, the staff was wonderful, the room was excellent.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night on our way back to United States. Very comfortable room with a hot breakfast.
View from our room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and modern facilities.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and convenient.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there for 1 night. It was a very pleasant stay. The mall on premises made it even better.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay before our flight back to the states. Clean and spacious room and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, clean, friendly staff. The airport shuttle from hotel to airport was great. A group of us waited about 40 minutes for the shuttle at the airport.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, property conditions & facilities
Clean, easy check in, great staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and convenient!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for just one night as we were catching a very early flight home and wanted to be close to the airport. The staff was friendly, the room was clean, and there was a mall with restaurants steps away from the hotel entrance. It was perfect for our needs.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Nice and clean room. Only stayed after late night flight.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to airport shopping and dining.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

elissa

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet rooms, solid breakfast, nice staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kristine Adams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fresh and clean. The staff was friendly and helpful. The location is convenient for the proximity to the airport
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Exceptionally clean, modern hotel. Close to airport and appreciated the shuttle. Not walking distance to anything other than mall next door. Unfortunately didnt have a chance to have a swim in tbe pool. Thank you, the hotel suited our brief stay in Alajuela perfectly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelly

Excellent service from everyone at this location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Peggy

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean and modern and all the staff wer extremely helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Neolani

Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay! We only stayed one night but will for sure use this location again in the future
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Airport shuttle is convenient. every 15mins close to the city mall , it is easy to find the restaurant. The room is clean and good location.
Stayed 1 night in Mar 2026