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Hotel Juanambú

Property class: 2.5

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Hotel Juanambú in central Pasto offers a warm daily manager's reception. Enjoy free in-room WiFi, practical laundry facilities for extended stays, a snack bar/deli for quick refreshments, and a business center to plan your next discoveries.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Traditional Double Room, 1 Double Bed

Traditional Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Traditional Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • 22 sq m
  • Sleeps 5
  • 1 Single Bed and 2 Double Beds
  • Free Wi-Fi
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About the area

Located in San Juan de Pasto, Hotel Juanambú is in the city centre. Plaza del Carnaval and Plaza de Narino are notable landmarks, and travellers looking to shop may want to visit Unicentro Pasto. Looking to enjoy an event or a match while in town? See what's going on at Estadio Departamental Libertad. Visit our San Juan de Pasto travel guide
Map
Avenida las Américas (cra 19) #16-40, San Juan de Pasto, 520003

What's nearby

  • Plaza del Carnaval
    5 min walk - 0.5 km
  • Plaza de Narino
    12 min walk - 1.0 km
  • Santiago Apostle Church
    12 min walk - 1.0 km
  • Estadio Departamental Libertad
    13 min walk - 1.2 km
  • Unicentro Pasto
    4 min drive - 1.5 km

Getting around

  • Pasto (PSO-Antonio Narino)
    45 min drive

Restaurants

  • Guadalquivir
    12 min walk
  • Cafe Del Parque
    14 min walk
  • Mister Pollo Centro
    4 min walk
  • Hotel Don Saul
    8 min walk
  • Cafe Veracruz
    12 min walk

About this property

Hotel Juanambú

Hotel near Plaza del Carnaval
Located close to Santiago Apostle Church and Plaza de Narino, Hotel Juanambú provides a free daily manager's reception, laundry facilities and a business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • Luggage storage, a TV in reception and tour/ticket information
  • A front desk safe, smoke-free property and a 24-hour front desk
  • Coffee/tea in reception
Room features
All guest rooms at Hotel Juanambú include comforts, such as 24-hour room service, in addition to
Other conveniences in all rooms include:
  • Bathrooms with showers and soap
  • TVs with cable channels
  • Wardrobes/cupboards, communal kitchens and full-sized fridge/freezers

Similar properties

Exterior detail
Hotel Los Balsos
San Juan de Pasto
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
8.8 out of 10, Excellent, 5 reviews
The price is 588.952 ₫
588.952 ₫ total
2 May - 3 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Juanambú Pasto
Hotel Juanambú San Juan de Pasto
Juanambú San Juan de Pasto
Hotel Hotel Juanambú San Juan de Pasto
San Juan de Pasto Hotel Juanambú Hotel
Juanambú
Hotel Hotel Juanambú
Juanambu San Juan De Pasto
Hotel Juanambú Hotel
Hotel Juanambú San Juan de Pasto
Hotel Juanambú Hotel San Juan de Pasto

Frequently asked questions

Is Hotel Juanambú pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel Juanambú?

This hotel doesn't offer parking.

What time is check-in at Hotel Juanambú?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Juanambú?

Checkout is at 1 PM. Late checkout is available for a fee (subject to availability).

Where is Hotel Juanambú located?

Located in the heart of San Juan de Pasto, this hotel is within a 15-minute walk of Plaza del Carnaval, Santiago Apostle Church and Iglesia La Catedral. Plaza de Narino and Estadio Departamental Libertad are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Juanambú Reviews

7.8

Good

7.6

Cleanliness

7.2

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 7 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

Verified

8/10 Good

Jhoan Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, sin duda una de las mejores experiencias. Sin pensarlo me queraia una noche mas en el, Puntos a mejorar convenio con parqueaderos cercanos.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho que sean pet friendly, fui con mis dos pequeñas y se sintieron como en casa, todos muy atentos sin duda volvería.
Stayed 3 nights in Dec 2024
Verified

4/10 Poor

gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no me gusto
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Juan Felipe

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Muy Incomodo, no recomendado

Hotel nada recomendado. Habitaciones no aisladas y sin vidrios de ventana por lo que se escucha todo el ruido interno del hotel y del exterior. No se puede dormir nada de todo el ruido, tanto exterior en las habitaciones que dan a la calle, como tampoco se puede dormir nada en las habitaciones internas debido a todo el ruido de la recepción y otros huéspedes. La cama es demasiado incomoda y no es doble, por lo que también dificulta descansar y la habitación no se ve para nada como se presenta en las fotos al momento de reservar. Precio demasiado elevado versus la comodidad del hotel en la semana de carnavales. Único punto positivo es la atención y que es cerca a los lugares de conciertos en la semana de carnavales.
Stayed 8 nights in Dec 2019
Verified

4/10 Poor

Gerley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala Experiencia. Habitación pequeña y costosa.

No fue una grata experiencia. Reservé cinco meses antes. Tres noches a una tarifa de $158.580 por noche, para 3 adultos y dos niños; pero un mes después el Hotel me contacta para informarme que, por ser mi estadía en época de Carnaval, la tarifa subiría a $304.473 por noche (un incremento del 92.16%), y de no aceptarla entonces cancelarían mi reserva. Me pareció abusivo y luego de varios días y discusiones, respetaron la tarifa original. A la llegada, asignaron una habitación que daba justo a la vía principal, y el ruido no permitía tranquilidad. Diez minutos después, solicité cambio de habitación; me dijeron que esa noche no era posible, y que lo harían el día siguiente (nunca sucedió). Era pequeña; demasiado pequeña como para hospedar a tres adultos y dos niños. Un total de tres camas (una individual y dos dobles), que dejaban un espacio en la habitación por el que difícilmente se podía caminar; prácticamente era un hacinamiento. La cama individual tenía un mal estado (constantemente se le caían las tablas) y no permitía un buen descanso. La cabina de la ducha tenía fuga de agua al exterior, por lo que tuvimos que poner una toalla en el piso, para contenerla. Al siguiente día quise dejar el hotel por inconformidad, pero no lo aceptaron. Realmente la habitación es muy pequeña, básica, sencilla y le falta mantenimiento. No comprendo como este hotel se atreve a cobrar $304.473 (96 USD aproximadamente) por noche, independientemente de que sea o no temporada de Carnaval.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Fray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción!

Excelente servicio!
Stayed 5 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Nice

Staff are incredible help us to get a parking space for the car and also arranged a better room.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente para bajo presupuesto

Todo perfecto, super económico, céntrico y con regadera a gas, agua calientita, personal muy amable :)
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Isaac

Verified

8/10 Good

Alfredo

Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención, algo modesto pero muy limpio

Stayed 2 nights in Sep 2021
Verified

8/10 Good

Elkin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

Stayed 1 night in Jun 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Verified

8/10 Good

Jorge Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Verified

8/10 Good

andres m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018