"Let’s start with the good. The resort is gorgeous and in a perfect location. However, customer service was terrible, and that is being kind. Every time we interacted with the staff they acted like we were inconveniencing them. They were not helpful in any way. We expected much better from the level of resort it was and the price we paid. In addition we were not aware that the resort does not serve alcohol. Not a big deal but would have been nice to know ahead of time as the website does not readily mention it. Also the rooms do not have TVs in them."