Independent, San Ramon, California

"Amazing resort. Best service in the USA in the last 30 years. Staff is so well trained and so welcoming. Jeannie at concierge is a cut above every other conceriege I've experienced. Giovanni was a remarkable bellman. Pool people and Provisions and snack bar by pool all terrific. Hannah the rooms manager really took care of my wife on her 65th birthday and both of us on our 35th anniversary. Thank you"

"Above and Beyond"

"Beautiful property in a gorgeous location. "

"great property, great location and helpful staff!"

"Had to travel to Oakland for a short notice job interview. Booked Jack London Inn due to having a reasonable price and its distance from the job interview site. Hotel's location is convenient to many nearby tourist attractions and restaurants. Alameda island only a 10 minute walk/ferry ride away. Room itself was decent and reservation included breakfast. Check-in was smooth and front desk clerk was kind enough to loan me a pen for my job interview. Next time I'm in Oakland, will definitely...

"Everything could use a fresh paint job otherwise kept up nicely. "

"Great bargain for huge remodeled suite. Excellent breakfast and very helpful, caring staff. I apologize for not remembering the name of the young woman who helped us. We were visiting from out of town for a family medical emergency. We weren’t sure whether we would need to stay an additional night and she held our room as long as she could to give us flexibility. Luckily, we wound up not needing to stay; however, we really appreciate how caring and supportive she was. "

"The room was very spacious and clean and had very comfortable chairs besides a fabulously comfortable bed. The in-room coffee machine was an nespresso machine and it was absolutely fabulous morning coffee! The room was very quiet and overlooked a courtyard which was very pretty. The pool was heated and the hot tub was just right."