Khách sạn Sand Springs

"There was something sticky on the phone which got all over my ear. It was very disturbing. I went to the front desk to report it and was treated very rudely. Basically, the person said they could refund my room and go elsewhere. Since I had just driven nine hours to get there, I wasn’t about to do that. I went to take a shower to clean myself from the phone situation, all I had was scolding HOT water. I will never stay here again!!"

"Room was nice but needed some repairs. Microwave and television not working correctly. I will stay again. Overall, no complaints. "

"Hotel was fine. Went up there for a softball tournament. Got rained out and cancelled. Tried to get the hotel to refund my second night because I literally had to go back home. They refunded many people's but not mine even with the help of Expedia "

"Friendly staff always helpful. Breakfast continually replenished. Clean rooms. Great location centrally located. "

"We only stayed one night but our stay was very enjoyable. Hotel is clean & has good amenities. Front desk staff made us aware of ongoing construction and asked if if we'd like to put on a higher floor to avoid the noise. Area around hotel is nice, lots of shopping, dining, options and it's within walking distance of the Hard Rock Hotel/Casino "

"Great place to stay"

"Close parking, dependably clean rooms...every time "

"Súper clean"

"Awesome in every aspect "

"Clean and comfortable bed!"

"Room was clean and really nice! A/c worked great! Staff was really nice and helpful! Great place!"

"We have stayed there a couple of times now and both times have been great experiences. Very clean and comfortable beds. "

"Good stay for one night not to far from casino "

"Nice hotel, decent sized rooms. Elevator was super slow. "

"No water for breakfast, only way to have water was to buy it from the front desk. But the apple juice was free…"

"Nice"

"Attendant not willing to help since booked thru Expedia and wrong room given. "

"Hotel in desperate need of repairs and serious customer service training for staff. Booked two rooms for stay but ended up only have one room with a functioning toilet, took staff over 27 hours and three very rude conversations, to address issue, after one use toilet non functioning for the remainder of a six days stay, email sent to gm and NO CONTACT WAS RECEIVED TO RESOLVE ISSUE. Breakfast is the same every morning an elevator is out of service(burning rubber smell and jolted ride on one that...

"Bed was too hard."