Mama Ines

Property class: 3

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Free breakfast, a terrace and a garden are just a few of the amenities provided at Mama Ines. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

About the area

Located in Santa Catalina, Mama Ines is in a rural area and on the beach. The area's natural beauty can be seen at Estero Beach and Santa Catalina Island. Take the opportunity to explore the area for water adventures such as scuba diving.
Map
Playa el Estero, Hicaco

What's nearby

  • Estero Beach
    1 min drive - 0.4 km
  • Lagartero Beach
    25 min drive - 16.5 km

Restaurants

  • Café Panachocolat
    18 min walk
  • Restaurante Los Pibes
    9 min walk
  • Tiki Lodge Bar & Restaurant
    19 min walk
  • Beyond Waves Bar
    13 min walk
  • Café Bex
    19 min walk

About this property

Mama Ines

  • Hotel by the sea
  • You can look forward to free breakfast, a terrace and a garden at Mama Ines. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks at this hotel include:
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
    • Tour/ticket information, luggage storage and smoke-free property
  • Room features
  • All guest rooms at Mama Ines feature comforts, such as air conditioning, in addition to
  • Extra amenities include:
    • Bathrooms with showers
    • Flat-screen TVs with cable channels

Similar properties

Frequently asked questions

Is Mama Ines pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mama Ines?

Self-parking is free at this property.

What time is check-in at Mama Ines?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Mama Ines?

Checkout is at 1 PM.

Does Mama Ines provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 350 per vehicle applies.

Where is Mama Ines located?

Nestled on the beach, this Santa Catalina hotel is 0.1 mi (0.2 km) from Estero Beach and 1.8 mi (2.9 km) from Santa Catalina Island. Arrimadero Beach and Lagartero Beach are also within 9 miles (15 km).

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Reviews

Mama Ines Reviews

8.0

Very good

8.4

Cleanliness

8.4

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

They cancelled our reservation, mediocre service

Our stay was not that great. We arrived and the hotel had cancelled our reservation. Our reservation said "you will pay at the hotel..." but the hotel tried to charge us in advance, my card was declined so they cancelled the reservation. They claim they have tried to contact me. I asked why they did not contact Hotels.com, who could have sent me an email, and they said hotels.com did not pick up the phone. So they just cancelled my reservation. They ended up placing me and my friend in a spare room, one bed. In addition to this cancellation surprise, the service is bad. We went for dinner, it was 9. We ate our food and then we asked for dessert and they told us the kitchen had closed. The next morning we tried to have a coffee at 7.15 (all the coffee was already on the table), only a coffee, because we knew that breakfast starts at 7.30. We picked a cup of coffee and they told us to put it back because it was for another group.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel complexe énarque the beach

Perfect view and close to the main beach. Walkable to many restaurants and shops. We loved our stay!!
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, close to the beach, food was delicious, rooms were OK, somewhat small but clean and included A/C.
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Location

Mama Ines is a nice boutique hotel located right on the beach. Mari, thoughtful and bi-lingual, helped us with a smile. The food was delicious and a basic breakfast was included. It is the absolute best place to have a drink and watch the sunset in Santa Catalina.
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpfull staff.

Did not sornd much time in the hotek but the staff is very attentive and ready to help you with anything. One reminder : If you want your room to be cleaned, make sue you leave the keys at the reception.
Stayed 2 nights in Aug 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service

Bad

Didnt like. Unfriendly staff. Room was dirty, bugs in the room. Bad Wifi. It felt like the staff didnt even care about the guests, when they just hung around the bar together. When we were going to check out, nobody was even there! So we had to bang on the windows to get a reaction
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Tolle Lage mit Aussicht auf Brandung

Einfache Unterkunft mit familiärer Atmosphäre an spektakulärer Aussichtslage
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Santa Catalina

I kind of want to keep Mama Ines a secret. It's a gem in a beautiful place. Mama Ines is run by the Ines family. They are all hard working, nice, kind, beautiful people and genuinely have built a great place with their hands. The location is perfect, right on the beach. The food was tremendous (shrimp tacos my favorite). The rooms were clean and the area around them too. The view is great and I can't say enough how much we enjoyed this place and the family that runs it. Julio - you are fabulous. Maria Eugenia, you are beautiful and so helpful with everything. Thank you for our time spent there, we didn't want to leave. We would recommend this place but wish we could keep it a secret, it's so good.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

The Hotel has a great view of the beach with easy access to it. The room was clean with access to the patio which in turn takes you to the restaurant. The bathroom was a little bit dirty with some hairs in the shower floor. Also the shower head had half of the holes covered so it took a while to take a good shower. The restaurant/bar was a great place to hang out during the night with a good variety of beers and drinks. Overall it is a good place to stay if you want to go to a trip to Coiba and from what we heard it is also a great place for surfing.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017