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Quality Inn Santa Cruz

2.5 star property
Pet-friendly hotel connected to a shopping centre in Santa Cruz with free breakfast

Choose dates to view prices

Photo gallery for Quality Inn Santa Cruz

Experience the bright and airy lobby with a large open area, comfortable seating, and stunning views of the street outside.
Enjoy a tranquil outdoor space with a round table and comfortable seating for four, overlooking the surrounding neighborhood.
Check-in at our welcoming reception area, featuring a digital kiosk and telephone.
Two single beds with white linens, a desk, and a flat-screen TV.
Enjoy a spacious room with a seating area, kitchenette, and dining space, offering a view of the surrounding cityscape.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Parking included
  • 24/7 front desk
The current price is 2.586.862 ₫
2.978.345 ₫ total
includes taxes & fees
20 Aug - 21 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Relax in comfort with a large bed, two chairs, a desk, and a sofa in this inviting space.

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2023
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Relax in this serene space with a large bed, two bedside tables, and a comfortable chair.

Room, 1 King Bed, Accessible, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2023
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

Relax in a spacious room with a large bed, two bedside tables, and a comfortable chair.

Standard Room, 1 King Bed, Non Smoking, Patio

8.0 out of 10
Very good
(15 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2023
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Two single beds with matching headboards and footboards, a small kitchenette, and a bench.

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2023
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Two single beds with wooden headboards, a bedside table, and a chair with a cushion, set against a backdrop of a framed picture and a window with an outside view.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2023
Blackout curtains
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Two single beds with wooden headboards, a bedside table, and a chair with a cushion, set against a backdrop of a framed picture and a window with an outside view.

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2023
Blackout curtains
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
1101 Ocean St, Santa Cruz, CA, 95060

What's nearby

  • Ocean Street - 1 min walk - 0.0 km
  • Pacific Avenue - 10 min walk - 0.9 km
  • Santa Cruz Wharf - 3 min drive - 2.9 km
  • Santa Cruz Beach Boardwalk - 3 min drive - 2.9 km
  • Mystery Spot - 7 min drive - 5.8 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 41 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Mariannes Ice Cream - ‬1 min walk
  • ‪Jack in the Box - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Taqueria Los Pericos - ‬9 min walk

About this property

Quality Inn Santa Cruz

Hotel remodelled in 2023 and located near Santa Cruz Beach Boardwalk
You can look forward to free continental breakfast, a terrace and dry cleaning/laundry services at Quality Inn Santa Cruz. Guests can connect to free WiFi in public areas.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and express check-in
  • A 24-hour front desk, coffee/tea in reception and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Quality Inn Santa Cruz include comforts, such as air conditioning, in addition to Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 37-inch flat-screen TVs with premium channels
  • Fridges, microwaves and cots/infant beds

Languages

English

Similar properties

Property grounds

Continental Inn

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
7.6 out of 10, Good, 1,004 reviews
The price is 1.863.673 ₫
2.461.044 ₫ total
includes taxes & fees
1 Sept - 2 Sept
Continental Inn

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Renovated entire property - May 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30.00, per pet, per night, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 25 per night

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from March to September
Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Santa Cruz
Quality Santa Cruz
Santa Cruz Quality Inn
Quality Hotel Santa Cruz
Quality Inn Santa Cruz Hotel
Quality Inn Santa Cruz Santa Cruz
Quality Inn Santa Cruz Hotel Santa Cruz

Frequently asked questions

Does Quality Inn Santa Cruz have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9 AM to 9 PM.

How much does it cost to stay at Quality Inn Santa Cruz?

As of 9 Aug 2025, prices found for a 1-night stay for 2 adults at Quality Inn Santa Cruz on 20 Aug 2025 start from 2.586.862 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Santa Cruz pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 100.00 per stay and a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Santa Cruz?

Self-parking is free at this property.

What time is check-in at Quality Inn Santa Cruz?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Quality Inn Santa Cruz?

Checkout is at 11 AM.

Where is Quality Inn Santa Cruz located?

Located in Westside Santa Cruz, this hotel is steps from Ocean Street and within 3 mi (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Santa Cruz Mission State Historic Park are also within 15 minutes.

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Quality Inn Santa Cruz Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 279 out of 1002 reviews
Rating 8 - Good. 377 out of 1002 reviews
Rating 6 - Okay. 186 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay!
Stayed 1 night in Jul 2025

8/10 Good

Hasley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in Santa Cruz.
Stayed 1 night in Jul 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean. Kinda creepy location. Little noisey cause its located right by freeway. Overall it was an comfortable stay.
Stayed 1 night in Aug 2025

8/10 Good

CATHERIN

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay at this clean, quiet property.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap motel. Comfortable bed. Very basic. Nice staff
Stayed 1 night in Jul 2025

8/10 Good

Lucila

Liked: Amenities
Clean room, nice size mini refrigerator. Continental breakfast is okay, but better than anything. Parking is limited at night, and a bit of homeless people in the parking on one of the nights but didn’t see any issues the next day.
Stayed 2 nights in Jul 2025

8/10 Good

kristine

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was too small to swim in and the neighbors were close. They gave us the nice third room which was nice to have.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Cannot complain. Good people managing as well
Stayed 2 nights in Jun 2025

6/10 Okay

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Not the best part of town but if your know Santa Cruz, you already know that. Staff warned about locking cars to avoid theft. No issues while I was there and the room was really nice and quiet. Smelled and looked clean. The bed was pretty comfy too. Not bad at all.
Stayed 2 nights in Jul 2025

6/10 Okay

Ricardo

Liked: Staff & service, property conditions & facilities
Wood
Stayed 2 nights in Jun 2025

2/10 Terrible

Daniel

Disliked: Cleanliness
This was a horrible hotel. The manager was rude and would not give me a room since he said that Expedia had not paid yet.
Stayed 1 night in Jul 2025

4/10 Poor

Alfonso

Liked: Amenities
I did not like the tinny toilet, hard to feel comfortable, suggest putting in Elongated type, $109. at Home Depot, will make your costometrs much happier and return business.
Stayed 2 nights in Jul 2025

8/10 Good

JaNeille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel, small breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Prasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room given to us very spacious and clean. We had a comfortable stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
It’s supposed to include breakfast, it’s a snack bar.
Stayed 1 night in May 2025

10/10 Excellent

Lloyd

Liked: Staff & service, property conditions & facilities
quick check in and no issues. rooms have new flooring and paint. this stay got two thumbs up. easy walk to downtown Santa Cruz.
Stayed 2 nights in May 2025

10/10 Excellent

Dianne

Liked: Property conditions & facilities
Clean room, comfortable bed, nice staff. Older facility and nothing fancy, but if you need a place to stay in Santa Cruz, it works well. Small offering for breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the place, but you need to remember it is a motel not a hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
The stay has been excellent & cleanliness of the room implacable
Stayed 1 night in Feb 2025

2/10 Terrible

Vernell

Disliked: Cleanliness, staff & service, property conditions & facilities
I schedule 2-nights & 3-days then on a taped call told cancellation policy- prior 2-days can cancel within 2-days $200.00 charge. No refund after registration date. I Cancelled registration 3-days prior. Quality Inn then told me Expedia policy No Refund and Expedia email refund based on Quality Inn. Then told by Quality Inn policy is No Refund but never got written cancellation policy from Quality Inn. Request $1281.00 be refund to American Express card. Please forward Corporate response to vernell.realchoices@yahoo.com
Stayed 2 nights in Jul 2025

8/10 Good

Larry

Liked: Cleanliness
The front desk clerk was friendly and very helpful. Good location. I didn't rate the hotel higher as my bathroom's sink drain was broken and the desk clerk couldn't fix it. He moved me to another room; but, it was on the 3rd floor and there is no elevator. Also, there were several homeless people roaming the lots adjacent to the hotel and I felt uncomfortable walking my dog. Good wi-fi service.
Stayed 1 night in Jun 2025

2/10 Terrible

Eddie

Disliked: Amenities
Room 1 toilet didn’t flush.Room 2 smelled like cigars.Room 3 toilet also didn’t flush we just left the crap for the cleaners.this shouldn’t be a quality inn they are usually a good place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Audelina

Liked: Cleanliness, staff & service, amenities
Beds are a little hard and bathroom needs a little improvements
Stayed 2 nights in Apr 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in the front desk gentleman was so kind and friendly and also gave us information on the boardwalk me and my family stayed a night to enjoy time together and have fun in Santa Cruz beach boardwalk
Stayed 1 night in Feb 2025

6/10 Okay

Leslie

Disliked: Amenities
The linens were visibly dirty, and so was the floor. But other than that was close to the boardwalk, downtown area and great ice cream shop across the street
Stayed 2 nights in Apr 2025