Khách sạn Santa Cruz

"Very clean and spacious "

"Great customer service. All staffs are friendly and nice. The food is excellent. Also, quiet and relaxing place to stay. I highly recommend this hotel."

"Run down property, unreliable water supply, bad room smell"

"Clean room, great staff."

"Excellent staff, was moved to different room immediately when there was a problem with airconditioner leaking. Central location convenient to UPLB."

"The room was dusty and the Air Con filter was dirty. I cleaned the Air Con filter myself in order to get the A/C blowing cool. When I came back at 10:30 PM in the evening the front gate of the hotel was locked. I had to pound n the gate to get the night watchman to open the gate. The first room that I was assigned did not have wifi. Even for the price it was a bad value, avoid if possible."

"Beautiful views. Indoor pool was cool in the middle of summer! Room had small window AC unit. Food was pretty good, inexpensive, and convenient. The staff were accommodating with all our requests. There were several non guests who came just to eat on the outdoor patio and check out the view. They had some private rooms that could be used for events such as their upstairs bar. My only request for improvement would be for them to offer a laundry service for a fee so we dont have to go to the...

"WiFi was included, but only worked in the lobby and dining room, not in our room. There is a fee for everything. I am disabled, but there was 400 peso fee (about $3.80) to sit in a chair by the pool, ( I didn’t swim). After a bit of protest, they gave me a plastic chair to sit in. Staff was friendly. The water slide closed one hour after our check-in for the season. Don’t think we will stay there again."

"Highly recommended, staff are very friendly and helpful and the resorts was awesome."

"The staff are very kind, courteous and very helpful. The thing that bothered me the most are small cockroaches crawling in toilet seat and bathroom floor. I complained to management about this and requested transfer to another room. They granted my request immediately, the room was better and had less cockroaches. "

"Was ok"

"Location"

"Staff very helpful "