Khách sạn Santa Cruz La Laguna

"The view of the hotel ia mind blowing. The rooms are cozy, warm and clean. I would love to stay there again. You need to know that the surroundings of the hotel have change, is more developed so that means more noises... But nothing too loud to handle. The food service is terms of food, everything is so good! But it's slow, in my opinion it goes well with the idea that you go there to relax and enjoy the view... So just be aware that it might take a while. You have other hotels nearby...

"The rooms were very clean, everything is well organized. Johan and Gaby are huge huge huge help in everything you need there. They are hands on, and very attentive. Neighborhood is safe, views are amazing and the food was delicious. Dinner there is fun and easy. The breakfast with the view is so cool. I recommend 100%. Stray dogs bark randomly at night for about 10 mins and usually calm down but it could wake you up."

"Owners and staff were amazing. They lined up private tuktuks and boats when needed and gave great suggestions for places to visit on the lake. 10/10 recommend "

"One of the best hotel experiences ever. The staff is kind and prompt, the food is fresh and delicious, the rooms are stunning, the views are stunning and the grounds of the property are a small paradise. You felt you were in your own little heaven. "

"The house is dirty, smells humid, dust everywhere, no hot water after 1 minute of shower, no a/c, everything is old and outdated, sheets and towels were stained, it’s in the middle of nowhere in the jungle. We found a scorpion in the bedroom. The only good thing is who manages de property, that service is amazing and will help you get everything organized and scheduled, but the actual property is not at all how it seems in the photos. I definitely do not recommend staying here or would stay...

"I had a good stay overall, but there was one serious issue. Around 2 a.m., someone opened my door and tried to enter my room. I reported this to the receptionist, but was told there are no CCTV cameras in the common areas. For the safety of guests, I strongly recommend installing security cameras."

"Un ambiente de armonía, todo excelente"

"Muy buen desayuno, alberca un poco descuidada"

"The place is really great. They have an extensive collection of antiques and art that is very unique and special. They have certain details that make the stay very special. The only thing is that when we searched for a place to stay we had selected pet friendly in the filters. Usually in expedia when you get charged online everything you must pay is included but when we got there we were informed our pet had to pay an extra $ 25.00. We don't mind paying the fee, but we'd rather know before we...

"Poor communication to enter the property, had to wait outside for 10 minutes in the night. The owner eventually came to open the door, but calls and text were not answered. The owner was very nice and once inside was responsive to texts. The room was very pretty as well. "

"A bargain, convenient to Calle Santander. My room in the back was very quiet."

"Awesome"

"Definitivamente es barato, pero no porque sea barato debe ser asi. No es nada en contra del señor David o su familia. Si son amables, pero llegue a las 2, incluso acorde la llegada y aun asi llegue y el lugar no estaba listo, entras por callejones que no se ven muy seguros, no esta bien señalizado el lugar, además de que no hay regadera, es bañarse a jicara con agua fria. No tuvieron la habitación lista hasta casi las 4 pm. La habitación es muy rústica, techo de lamina, huecos por donde se meten...

"Clean room and kitchen "

"overall amazing experience! the staff was extremely nice and welcoming. The food and views were the best part. Loved staying here "