Debaines Hotel Santiago

Property class: 3.5

Choose dates to view prices

Located close to Municipal Theatre of Santiago and Santa Lucia Hill, Debaines Hotel Santiago provides free continental breakfast, a free daily manager's reception and a rooftop terrace. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Business services
The current price is 4.219.835 ₫
4.219.835 ₫ total
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, Corner

A hotel room with a large bed, a bedside table, a lamp, and a view of the city through large windows.

Deluxe Room, Corner

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

A bedroom with a bed, pillows, a wall-mounted light fixture, and a framed picture on the wall.

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

A hotel room with a large bed, a bench, a small table with bottles, a TV, and a door.

Superior Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Balcony (04)

A hotel room with a large bed, a flat-screen TV, a painting on the wall, and a view of a cityscape through sheer curtains.

Deluxe Room, Balcony (04)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Terrace (05)

A rooftop lounge with two sunbeds, a small table with a drink and snacks, and a view of city buildings and palm trees.

Deluxe Suite, Terrace (05)

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite (06)

A modern hotel room with a large bed, a wooden headboard, and a view of the outdoors.

Superior Suite (06)

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (07)

A modern hotel room with a sofa, a coffee table, a chair, a lamp, and a large window with curtains.

Deluxe Suite (07)

  • City view
  • 120 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite (08 Penthouse)

A modern hotel room with a large bed, a wooden headboard, a nightstand, and a view of the hallway.

Suite (08 Penthouse)

  • City view
  • 240 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

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About the area

Located in Downtown Santiago, a neighbourhood in Santiago, Debaines Hotel Santiago is near a metro station. The area's natural beauty can be seen at Santa Lucia Hill and San Cristobal Hill, while Municipal Theatre of Santiago and National Symphony Hall are cultural highlights. Looking to enjoy an event or a match? See what's going on at Movistar Arena or Julio Martinez Pradanos National Stadium. Take some time off to enjoy the winery tours in the area, or get some fresh air with adventures like ecotours nearby. Visit our Santiago travel guide
Map
Agustinas 720, Santiago, 8320233

What's nearby

  • A historic brick building with ivy-covered walls and a wrought iron gate.
    Santa Lucia Hill
    2 min walk - 0.2 km
  • A classical building with large banners and columns.
    Municipal Theatre of Santiago
    2 min walk - 0.2 km
  • A nighttime street scene with a sign for 'Bocañariz Vinobar' and a map titled 'Mapa Viticola Bocañariz'.
    Lastarria District
    6 min walk - 0.6 km
  • A cityscape with historic buildings, a modern skyscraper, and a clear blue sky.
    Plaza de Armas
    7 min walk - 0.7 km
  • A park with people sitting on the grass, a large white building with flags, and trees in the background.
    Palacio de la Moneda
    12 min walk - 1.0 km

Getting around

  • Santa Lucia Station
    5 min walk
  • Santiago Central Station
    13 min drive
  • Santiago (SCL-Arturo Merino Benitez)
    19 min drive

Restaurants

  • El Rey del Completo
    1 min walk
  • Tip Top
    2 min walk
  • Yokono
    2 min walk
  • Su Casa, Casino - Restaurant
    1 min walk
  • Palacio Imperial Lung - Fung
    1 min walk

About this property

Debaines Hotel Santiago

  • Hotel near Santa Lucia Hill
  • Located close to Municipal Theatre of Santiago and Plaza de Armas, Debaines Hotel Santiago provides free continental breakfast, a free daily manager's reception and a rooftop terrace. Treat yourself to a massage or other spa services. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • Limo/town car service, an electric car charging station and access to a nearby health club
    • Babysitting (surcharge), meeting rooms and luggage storage
    • Bike parking, concierge services and multilingual staff
  • Room features
  • All 50 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
  • Other conveniences in all rooms include:
    • Pillowtop mattresses, down duvets and free cots/infant beds
    • Designer toiletries, toilets with electronic bidets and hairdryers
    • 55-inch Smart TVs with streaming services and digital channels
    • Wardrobes/cupboards, separate sitting areas and a personal chef

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Frequently asked questions

Is Debaines Hotel Santiago pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 30 per pet, per night. A cleaning fee of USD 119 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Debaines Hotel Santiago ?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Debaines Hotel Santiago on 1 Nov 2026 start from 4.219.835 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Debaines Hotel Santiago ?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Debaines Hotel Santiago ?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Debaines Hotel Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Debaines Hotel Santiago located?

Located in Downtown Santiago, this hotel is within a 10-minute walk of Municipal Theatre of Santiago, Santa Lucia Hill and Plaza de Armas. Palacio de la Moneda and National Symphony Hall are also within 1 mi (2 km). Santa Lucia Station is only a 5-minute walk and Bellas Artes Station is 8 minutes.

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Reviews

Debaines Hotel Santiago Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 39 out of 47 reviews
Rating 8 - Good. 4 out of 47 reviews
Rating 6 - Okay. 2 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly accommodating and the rooms and all of the facilities are extremely posh and luxurious.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Well located, friendly and courteous staff. Nicholas was great.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just liked everything about this place. The room was lovely with a nice bath. Staff was very friendly and very helpful. The location was great.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean , everything was shining! The toilet had bidet which was so modern that you felt like you are controlling an airplane! The toilet was warm and pleasant! The pressure of water was high. Location is perfect . Negative point was the view from window that opened to neighboring buildings which were very ugly but not hotel’s fault. The reception staff tried to charge me $120 dollars for 4 hours early check in but finally they agreed to let me check in early for $ 35 The breakfast was more cooked to order rather than buffet .
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was so perfect really. Our room and bathroom were very spacious, so clean and comfortable. All the staff are extremely helpful, patient and friendly, including in their restaurant. Wish we could have stayed longer.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is pristine and well maintained. Staff are fabulous; genuinely friendly and helpful. Thoroughly enjoyed our stay and our regular interactions with Vivian, thank you for all of your help! The area around the hotel is not the greatest, but the hotel more than makes up for it.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
All the staff we met were excellent, but it seems understaffed. The rooftop bar was open but no one was there to serve drinks when we arrived and when we ordered morning coffee from room service it took over an hour. Otherwise, great location and an excellent room. Really comfy bed and great shower. The breakfast was also really good.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great Hotel and exceptional staff!!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, amenities, food, staff and location. Highly recommended.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean, modern, large rooms and bathroom, great breakfast. All the staff went above and beyond to meet our needs, and were friendly and accessible. Delightful find, close to key tourist sights.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot water system was inconsistent going from hot to cold making taking a shower very uncomfortable.
Stayed 4 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Staff & service

Cold showers in winter, looks nice, hidden issues

Cold showers the entire stay here, in the middle of winter. Unbelievable. It's a known issue as the front desk says you have to let the water run for an astonishing 30 minutes and "maybe" the water will get warmer. It's one thing to have an unexpected issue, but to rent rooms with such a glaring issue in winter hoping no one will complain is pretty unacceptable. Also make sure you know that the included breakfast is at the restaurant and you have to verify with them that's what you're getting, because they hand guests a menu with expensive prices on it without saying anything, which I'm sure is very confusing for many guests and makes very little sense.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está increíble este hotel, lo recomiendo ampliamente, su personal es fantástico y siempre estuvieron atentos a nosotros, regresaría siempre!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quero agradecer a atendente Francisca pela cordialidade e prestatividade e nos ajudar. Excelente profissional
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was amazing....amenities wonderful. Even through rain and other issues they staff stepped up to the plate on so many occasions.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tem instalações novas, bem estruturado e de luxo. Equipe atenciosa e prestativa. Fica no centro da cidade e revisitei todas as atrações em Santiago a pé e de metrô. Usei Uber para aeroporto e visita a Concha y Toro, somente. Fiz 3 passeios de Van.Hospedagem excelente no Debaines.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo excelente. Hotel novo.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo el personal muy atento, tuvimos una estancia muy agradable y placentera.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, con un año de antigüedad. Super recomendado!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente pero con falencias

muy lindo hotel, especialmente las habitaciones. Lamentablemente el personal del restaurant le falta amabilidad. La principal falencia fue por lejos el aire acondicionado en la habitación muy malo, la temperatura estuvo muy alta y no se podía bajar. Tuvimos que abrir la ventana para poder bajar la temperatura durante la noche
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Pontos de melhoria

Hotel em excelente ponto, muito limpo e alto padrão. Porem tive alguns problemas. 1° - No momento da reserva, nao estava explícito que não teria uma cama extra para a minha filha e o valor cobrado parq adicionar mais uma cama era um absurdo, praticamente uma nova diária. 2 - A diaria informava claramente que eu tinha direito ao almoço, porem sentei com minha familia no restaurante e fui perguntar sobre esse ponto e falaram que era somente o café, passando uma situação constrangedora. No dia seguinte, me chamaram e pediram desculpas e que de fato eu tinha o almoço incluído, porem fiquei tão decepcionado que não almocei mais nenhum dia no hotel. 3 - O ar condicionado dos quartos é um pouco confuso, pois marca duas temperaturas, poderiam explicar ou deixar um informativo mais claro no quarto. No geral é um bom hotel, apesar de ter passado pela situação da cama e do almoço, creio que voltaria.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aúnque situada en el centro el Debaines hotel es muy conveniente como oferta de lujo en Santiago. Buena para caminar y accéder a destino del centro como viaje de negocios como de placer.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia maravilhosa. O hotel eh novo e muito bem montado. Cama excelente, decoração primorosa. Fica no Centro, o que eh um ponto positivo para quem visita Santiago a primeira vez e quer fazer todos os principais pontos turísticos caminhando. Também eh próximo de várias estações de metrô. Café da manhã muito bom. Um ponto de atenção eh que a água demora pra esquentar, o que eh desconfortável no inverno.
Stayed 6 nights in Jun 2025