Search Hotels in Santo Elias, Rio de Janeiro

"Location is not in a nice neighborhood. Could not even take a shower as the shower area was not draining and causing pooling of water. Reported the incident but no subsequent action taken by attending staff at night. Hotel conditions needed a fix. Overall, I definitely cannot recommend this facility nor would I try the facility. "

"Very nice place for a decent price."

"Hotel was great , best breakfast so far and close to beach. The ocean is intense so be careful . The front desk staff was a bit off in the beginning but then one of them made it up. I did have to uber to activities and this hotel feels like it’s on its own side of Rio. Hotel was great, keep in mind is one towel for the pool per day that was the only 👎. I went to the beach then had a sandy towel and rinsed off and wanted the a new towel for the pool and I was denied a new towel . With a hotel that fancy I don’t see how they monitor that. Great place , room service was excellent. Overall the stay was great we were able to get an upgrade with ocean view."

"Would’ve been nice if my room had a microwave."

"Buena ubicación"

"Everything was perfect."

"I had an oceanfront room and this was an exceptional stay. From the check in assistance by Julia at the front desk, to Gustavo at my check out, I had an amazing stay at Grand Hyatt for 4 days and I'd definitely be back here again. I am very sensitive to noise and even though the oceanfront room is by the avenue, the soundproofing of the balcony door was so superb, once you close it, the whole noise of the outer world is away from you. The bed was incredibly comfortable, the shower was spacious and so was the room, giving me plenty of space to move in it comfortably. The housekeeping was incredible, I am already a very tidy person but when I came back to my room, their touch made things even better than I expected. I loved the fact that the portion of the ocean this hotel sees is much more calmer than most beaches of Rio. I also stopped by Canto for lunch once and a drink when I checked out, and the server Monique was very helpful and warm. Overall, it's been a great experience for me. I was a solo, woman traveller. Would highly recommend this place to anyone interested."

"This is a 3 star hotel, not the 4. Hallway cleanliness was below 4 star expectations. Our shower had black mold in the grout. Mold was also where we had to hang the towels on the hooks on the wall. Breakfast was ok, too many breads that taste the same, eggs were below average. Only fruit and yogurt saved breakfast. Pool - grout had mold, so I did not even swim. Beds we comfortable and clean sheets we changed daily. That was good. Location is good, beach is close."

"The staff were unhelpful and definitely not a place to stay if you are an english speaking tourist. At times, they will not be able to help any requests and will speak about you to eachother in front of you. If asked for help, staff will leave to “fix the issue” and disappear for 10 minutes despite telling you it’ll be a few minutes. Upon retuning, they’ll greet coworkers, go behind the counter and “work” on stuff until approached again regarding request. Definitely needs better staff but otherwise, good and growing location, close enough to attractions. Generic requests are well received and most times, staff was great and helpful, just something to be weary about for anyone coming in with poor portuguese."