Verified review
8/10 Good
Leo
30 Jun 2023
Disliked: Staff & service
Loma Firassa
Leo
Stayed 12 nights in Jun 2023
Villa Murano
Travelers unwind on Villa Murano's rooftop terrace or refresh with a dip in the outdoor pool, while multilingual staff provide seamless tour assistance
Choose dates to view prices
Photo gallery for Villa Murano
Villa Murano offers a perfect retreat with its inviting rooftop terrace and refreshing outdoor pool. Guests appreciate the convenience of in-room WiFi and helpful luggage storage, while the knowledgeable multilingual staff stands ready to enhance the travel experience.
Reviews
6.46.4 out of 10
Popular amenities
- Pool
- Parking included
- Free Wi-Fi
- Air-conditioning
- Housekeeping
Room options
Check availability for these dates
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, Sea View
Standard Room, Sea View
- Sea view
- 20 sq m
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
- Free Wi-Fi
View all photos for Quadruple Room, Pool View
Quadruple Room, Pool View
- 27 sq m
- 1 bedroom
- Sleeps 4
- 4 Single Beds
- Free Wi-Fi
View all photos for Standard Triple Room, Sea View
Standard Triple Room, Sea View
- Sea view
- 24 sq m
- Sleeps 3
- 3 Single Beds
- Free Wi-Fi
View all photos for Family Room, 2 Bedrooms, Pool View
Family Room, 2 Bedrooms, Pool View
- 20 sq m
- 2 bedrooms
- Sleeps 6
- 1 King Bed and 4 Single Beds
- Free Wi-Fi
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About the area
Santorini is home to Villa Murano. Castle of Oia and Ancient Thira are notable landmarks, and the area's natural beauty can be seen at Santorini Caldera and Kamari Beach. Lost Atlantis Experience Museum and Tramonto ad Oia are also worth visiting. Visit our Santorini travel guide
Fira Santorini, Santorini, Santorini Island, 84700
What's nearby
Plateia Theotokopoulou9 min walk - 0.8 km
Santorini Caldera9 min walk - 0.8 km- Archaeological Museum of Thera9 min walk - 0.8 km
- Museum of Prehistoric Thira12 min walk - 1.0 km
- Agios Nikolaos14 min walk - 1.2 km
Getting around
- Thira (JTR-Santorini National)13 min drive
Restaurants
- Zafora11 min walk
- Triana8 min walk
- Volkan on the Rocks12 min walk
- Niki Restaurant14 min walk
- McDonald's11 min walk
About this property
Villa Murano
- Hotel near Santorini Caldera
- Villa Murano provides a rooftop terrace and more. Stay connected with free in-room WiFi.
- Other perks include:
- An outdoor pool
- Free self-parking
- A round-trip airport shuttle (surcharge), smoke-free property and tour/ticket information
- Luggage storage and multilingual staff
- Room features
- All guest rooms at Villa Murano offer comforts, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
- Extra conveniences in all rooms include:
- Bathrooms with shower/bath combinations and hairdryers
- Private gardens, wardrobes/cupboards and fridges
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- Pool
- Pet-friendly
- Free Wi-Fi
- Air-conditioning
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free offsite parking
- 24-hour return airport shuttle at scheduled times and on request for a surcharge
- Ferry terminal shuttle (surcharge)
- Free self parking on site
- Limited on-site self parking
Things to do
- Outdoor pool
Conveniences
- Guidebooks
- Limited-hour front desk
- Luggage storage
Guest services
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
Outdoors
- Rooftop terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Well-lit path to entrance
More
- 1 building
- 3 floors
- Built in 2010
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Towels provided
Entertainment
- LCD TV
Food and drink
- Refrigerator
More
- Access via exterior corridors
- Air conditioning
- Connecting rooms available
- Soundproofed rooms
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 7:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
- A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: EUR 15 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests under 12 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Villa Murano have a pool?
Yes, this property has an outdoor pool.
Is Villa Murano pet-friendly?
No, pets are not allowed at this property.
How much is parking at Villa Murano?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Villa Murano?
Check-in start time: 1:00 PM; check-in end time: anytime.
What time is check-out at Villa Murano?
Checkout is at 11:30 AM.
Does Villa Murano provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 15 per person applies.
Where is Villa Murano located?
Situated in Santorini, this hotel is within a 10-minute walk of Archaeological Museum of Thera and Santorini Caldera. Megaro Gyzi Museum and Megaro Gyzi are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Villa Murano Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
6.6
Location
6.8
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 7 out of 52 reviews
10 - Excellent
7
Rating 8 - Good. 17 out of 52 reviews
8 - Good
17
Rating 6 - Okay. 13 out of 52 reviews
6 - Okay
13
Rating 4 - Poor. 9 out of 52 reviews
4 - Poor
9
Rating 2 - Terrible. 6 out of 52 reviews
2 - Terrible
6
Reviews
Verified review
10/10 Excellent
Mark
24 Sep 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa Murano
Good location and very friendly staff and knowledgeable. They stored our luggage since slew arrived early and put in our room. We can’t wait to stay there again.
Mark
Stayed 2 nights in Sep 2019
Verified review
2/10 Terrible
rafael
28 Aug 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A/C was not working
Bathroom was small and not clean!
I mention about the a/c and they said nothing we can do!
Stay away!!!
rafael
Stayed 2 nights in Aug 2019
Verified review
4/10 Poor
Jessica
30 Jun 2019
Liked: Cleanliness, property conditions & facilities
Try a different place!
Villa Murano is in a safe neighborhood, about 10 minutes walk down to Fira which is the city center. It is a bit of an uphill walk for half of it, so if you have mobility challenges, this might be hard for you. The front desk is very friendly but not 24 hours. They have a 24 hour phone number but my cell phone service was terrible in Santorini and I tried to call several times but couldn’t make a connection. They have a relationship with a driver which was nice, but we used the driver 3 times and he was late everytime: 10 minutes from picking us up at the airport, 20 minutes from Santo Winery, and 30 minutes from the hotel to the ferry port at 3am. I couldn’t call hime because I had bad cell phone service; wish I could’ve used a taxi so I didn’t have to worry that he would forget to pick us up. The room is small good sized and there’s a pool which is nice since beaches are hard to get to. The paint in the pool stuck to my skin and gave me an allergic reaction. Mary (front desk) was very friendly but there are so many hotels in the area, I’d recommend trying a different one.
Jessica
Stayed 3 nights in Jun 2019
Verified review
8/10 Good
Angel
11 Jun 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres bien placé, et super vue
Bon accueil personnel disponible, hôtel très bien placé au centre de l'île, très propre. WiFi disponible dans les chambres gratuitement. L'hôtel dispose d'une piscine. Possibilité de transfert vers aéroport et port sur demande (payant).
Très content et satisfait je vous le recommande.
Angel
Stayed 3 nights in Jun 2019
Verified review
8/10 Good
Kathleen
6 May 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most interesting island!
Bit of a hike uphill into the town of Fira and no shops nearby for bread etc. Rooms were compact but clean and comfortable. Very helpful staff (Katerina) and superb recommendation for a trip round the Caldera on a catamaran meant for 12 and occupied only by the 4 of us! Mix up with the booking as one reservation with 2 different names generated a double charge for pick up from the port as it was classed as 2 separate bookings - 40€ instead of 20€!!! Local buses were really good and a trip to Oia was very worthwhile. Another visit to Akrotiri to see the Bronze Age archaeological excavations was another visit worth making on the local buses.
Kathleen
Stayed 4 nights in Apr 2019
Verified review
8/10 Good
Verified traveller
17 Sep 2018
Clean budget room
Everyone there is very nice and extremely helpful. The best part about this hotel is the staff!! The rooms are simple but clean and the location is not as convenient as I had hoped.
Verified traveller
Stayed 1 night in Sep 2018
Verified review
6/10 Okay
Verified traveller
7 Sep 2018
Disliked: Property conditions & facilities, room comfort
gut: relativ zentral in Thira City; Schlecht: Bad
Zum Besuch der Stadt Thira gut.
Schlecht: Hygieneeinrichtung
Verbindungsstraße in der unmittelbaren Nähe > laut
Verified traveller
Stayed 2 nights in Aug 2018
Verified review
4/10 Poor
Karoline
1 Jul 2018
Disliked: Staff & service, property conditions & facilities, room comfort
Não recomendo!
A menina da recepção foi atenciosa conosco mas definitivamente não tivemos uma boa experiência no hotel. O hotel e relativamente perto do centro mas não arrisque ir a pé com malas pois tem uma subida ingreme. O hotel não tem amenidades e é extremamente pequeno, a foto está super valorizando o tamanho do quarto mas se você tiver duas malas, uma terá que abrir na cama pois não tem espaço no chão, o hotel não tem conforto algum. Eu tive que pagar day-use em outro hotel e só ia pro villa murano pra dormir.Para a água do chuveiro esquentar você precisa liga-ló uns 10 minutos antes senão tomara banho frio, o que pra mim foi um grande absurdo pois 10 minutos pra água esquentar disperdiça-se muita água e em uma época de mundo sustentável isso inadmissível. Eu tentei trocar de quarto ou cancelar a reserva para ir pra outro hotel mas não foi possível e ainda recebi uma mensagem mal criada ao enviar uma avaliação ruim sobre o hotel.
Karoline
Stayed 4 nights in Jun 2018
Verified review
10/10 Excellent
Sydney D.
17 May 2018
Charming Villa near the center of town
We had a great stay at Villa Murano. They were so helpful in helping us make sure we got the most out of our stay. They provided us with a map and information on all the island highlights. The room was cozy and quiet & the staff is so welcoming. I'd highly recommend staying at Villa Murano!
Sydney D.
Stayed 3 nights in Apr 2018
Verified review
2/10 Terrible
Verified traveller
28 Apr 2018
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The location is not good at all. The local taxi driver could not even find the hotel and the road to reach the hotel is horrible!
Verified traveller
Stayed 1 night in Apr 2018
Verified review
2/10 Terrible
Hemant
15 Apr 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel in the entire trip
Had following issues:
1) Had notified of late checkin. When we arrived there was no one to check us in. I rang them up with my US mobile incurring international roaming charges before they showed up
2) Room description said ocean view. We got a room with a 1x1 foot window near the ceiling (had to get up on to a stool to see outside and barely saw the water)
3) Room was in a really bad shape with no shower curtain [made the whole bathroom wet] and only 2 towels for the 4 of us. Ofcourse there was no one to call to get this rectified. There was no exhaust from bathroom, so we had to open the front door to let out all the steam - incredible
Recommend Expedia remove this hotel from their list...
Hemant
Stayed 1 night in Jun 2016
Verified review
6/10 Okay
Verified traveller
11 Mar 2018
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Für Riesende ohne große Ansprüche okay
Wir sind im März gereist und es war uns klar, dass es kühl ist - daher hätten wir eine Heizmöglichkeit erwartet. Die Klimaanlage allein schaffte es leider nicht und erst am 2. Tag bekamen wir eine zusätzliche Decke.
Das Zimmer war sehr klein, außer einem "Frisiertisch" mit viel zu tiefem Spiegel und einem Mini-Nachttisch gab es keine Ablagemöglichkeit. Der Kleiderschrank hatte nur eine Stange, alles andere musste auf den Schrankboden.
Das Bad war sehr eng und die Dusche ebenso, wenn man nicht gerade Bohnenstange ist, nicht sehr angenehm. Das warme Wasser brauchte enorme Anlaufzeiten, am ersten Tag gab es gar keines.
Es war jedoch alles sehr sauber und gepflegt, die Vermieter nett und auf Anfrage gab es dann auch Decken und Warmwasser.
Das Hotel liegt in einem Teil von Fira, wo außer Wohnhäusern und einigen weiteren Hotels NICHTS ist. Ein kleiner Minimarkt ca. 10 min straßab, die nächsten Lokale in der Stadt ca. 30-40 min (zu Fuß). Jetzt im März haben die Lokale am Kraterrand fast alles geschlossen, so dass man etwas weiter weg in den Ort muss. Auf Grund der Abgeschiedenheit und recht steilen Straßen ist ein Auto empfehlenswert!
Die Terrasse war jedoch schön, im Sommer gibt es dann auch einen Pool. Obwohl das Hotel direkt in einer Straßenkehre liegt, war es recht ruhig. Das WiFi war gut.
Verified traveller
Stayed 7 nights in Mar 2018
Verified review
10/10 Excellent
Jolanta
22 Oct 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raj na ziemi
Bajeczne miejsce ! Trudno o lepszy wybór w pażdzierniku. Pogoda wspaniała, widoki niezapomniane,jedzenie wyśmienite, mili ludzie.
Jolanta
Stayed 5 nights in Oct 2017
Verified review
6/10 Okay
Verified traveller
5 Oct 2017
Disliked: Cleanliness, property conditions & facilities
位置不错，只是环境一般，被子感觉不是很干净
Verified traveller
Stayed 1 night in Oct 2017
Verified review
8/10 Good
Mike P
22 Jul 2017
Liked: Cleanliness, staff & service
Family Greece vacation 2017
The place was nice. Small quaint and not that far from everything
Mike P
Stayed 3 nights in Jul 2017
Verified review
8/10 Good
Kah Qi
21 Jun 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and cheapest accommodation in the city!
The experience is good. It's the cheapest accommodation in Fira. The host was very friendly and helpful. They even offer us a ridd to the airport for €20 which you can share the cost among the group. We even got to keep our luggage in their office when we check out in the morning and come back at night to redeem our luggage. We got a nice room facing the pool. Everything was alright. The only problem is that the place was a little hard to find. You need GPS or you can ask around to find the place. You need to go through a maze from the bus Central station through the housing areas of the Greeks. But besides that, everything was great. A recommended place to stay if you want the cheapest place to stay in the city, Fira. It's all worth it.
Kah Qi
Stayed 1 night in Jun 2017
Verified review
6/10 Okay
ARNE
18 Sep 2016
Liked: Cleanliness, staff & service
Trevlig personal
Det var bra med god service
ARNE
Verified review
2/10 Terrible
Verified traveller
15 Sep 2016
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better Not
No reception,little English,unclean,he said free transfer to airport then charged us,no wifi in room,decent location,bunt out lights that flickered+sparked,shower head wasn't mounted+no curtain, you just better not.
Verified traveller
Verified review
8/10 Good
mairy
30 Dec 2015
Liked: Cleanliness, property conditions & facilities, room comfort
Muito bom
Não havia ninguém no hotel para nos receber, o que dificultou um pouco, mas foi solucionado e senhora que nos acolheu foi encantadora.
mairy
Verified review
4/10 Poor
Jan
10 Oct 2015
Disliked: Staff & service, property conditions & facilities, room comfort
Wrong hotel
We booked Villa Murano but were transferred to Grand Murano after we tried for 2 hours to contact reception staff.
Hotel was on an exceptionally busy street and the traffic noise was unrelenting (24 hours )
No staff present. Reception rarely manned. Pair of faux diamond earrings disappeared from the room.
Room was not cleaned in 7 days
Definitely not the 3 star accommodation we booked.
I
Jan
Verified review
6/10 Okay
luzma
14 Sep 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So difficult to get there
Hard to get there. The tv didnt work. The reception service ends early and starts late in the morning
They were very nice to take us to the port.
luzma
Verified review
2/10 Terrible
Yi-Pin
17 Aug 2015
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The boss of Villa Murano treated me as a theaf.
The boss wanted me to open my luggage because he thought that I stole 2 towels from them. I explained him about it. He asked housekeeper about it. The housekeeper proofed that I was right. "I'm not a theaf" that I said. He didn't apologize me. I felt so terrible.
Yi-Pin
Verified review
4/10 Poor
CHING-I
7 Jul 2015
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃枱常常沒有人的很糟的飯店
房間很非常非常小,小的很離普,加了床的房間完全沒有地方放行李。
房間是收不到wife的，完全收不到.
飯店櫃枱並不是24小時的,下午休息時段無法辨理入住,令人非常困擾
晚上沒有熱水,沒有熱水的同時,櫃台是沒有人的。隔天的抱怨沒有得到任何的道歉。
蓮蓬頭是非常破舊的,水花到處噴濺,水龍頭需要非常非常用力才能關緊,鐵製的零件是生鏽且斷裂的
CHING-I
Verified review
4/10 Poor
Verified traveller
15 Jun 2015
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Villa Murano is about a 15 min walk to the centre of Fira. The hotel receptionist is very nice and very helpful. The owner picked us up at the airport. However, it was a headache trying to organize drop off at the port, which is included in the reservation. We were left a note that we have to pay 5 euros each for drop off and at 6 am for a 8:30 am ferry. We called and confirmed with someone for 7 am, but the driver still knocked on our door at 6:30 asking why we were late. He was annoyed that he had to wait for us and was not very friendly. We didn't need to pay the 5 euros each. So the overall experience was very flaky and confusing. I would not stay here again.