Yalong Bay Universal Resort Sanya

4.5 star property
Delightful beach resort with a sauna

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Photo gallery for Yalong Bay Universal Resort Sanya

Pool
Villa, Sea View | Balcony
Front of property
Premium bedding, memory-foam beds, minibar, in-room safe
2 restaurants, breakfast served

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Room, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Premium bedding
Memory foam bed
Cots/infant beds
Bidet
  • 3 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Suite, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Premium bedding
Memory foam bed
Cots/infant beds
Bidet
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Villa, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Premium bedding
Memory foam bed
Cots/infant beds
Bidet
  • 3 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Premium bedding
Memory foam bed
Cots/infant beds
  • 7 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 2 Single Beds, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Premium bedding
Memory foam bed
Cots/infant beds
Bidet
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

Villa, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Premium bedding
Memory foam bed
Cots/infant beds
Bidet
  • 3 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
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About the area

Map
YaLong Bay National District, Sanya, Hainan, 572011

Getting around

  • Sanya (SYX-Phoenix Intl.) - 46 min drive

About this property

Yalong Bay Universal Resort Sanya

Luxury family-friendly resort located in Jiyang District
At Yalong Bay Universal Resort Sanya, you can look forward to a nightclub, a swim-up bar and a beach bar. With amenities such as a white sand beach and sunloungers, this resort is the perfect place to soak up the sun. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner and ocean views. Enjoy the health club, as well as activities such as basketball. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a poolside bar and a corner/local shop.
Other perks at this resort include:
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and multilingual staff
  • A front desk safe, laundry services and a 24-hour front desk
Room features
All 257 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to perks such as free Internet and air conditioning.
Other conveniences in all rooms include:
  • Memory foam beds, cots/infant beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and bidets
  • HDTVs with premium channels
  • Balconies, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CNY 185 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • SuoLuo
  • YiPingHong

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Health club
  • Nightclub
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Cot
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • Lift

More

  • 10 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers

Entertainment

  • 32-inch HDTV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 240 per night.
Cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 185 per person
  • Rollaway bed fee: CNY 240 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Universal Resort Sanya Yalong Bay
Yalong Bay Universal Resort Sanya
Yalong Bay Universal Sanya
Universal Hotel Sanya
Universal Resort Sanya, Hainan
Yalong Bay Universal Resort
Yalong Bay Universal
Yalong Universal Sanya Sanya
Yalong Bay Universal Resort Sanya Sanya
Yalong Bay Universal Resort Sanya Resort
Yalong Bay Universal Resort Sanya Resort Sanya

Frequently asked questions

Is Yalong Bay Universal Resort Sanya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Yalong Bay Universal Resort Sanya?

Limited spots are available.

What time is check-in at Yalong Bay Universal Resort Sanya?

Check-in begins at 3 PM.

What time is check-out at Yalong Bay Universal Resort Sanya?

Checkout is at noon.

Does Yalong Bay Universal Resort Sanya provide a shuttle to the airport?

Yes, there's an airport shuttle. A per vehicle, one way fee applies.

Where is Yalong Bay Universal Resort Sanya located?

This Jiyang District resort is on the beach, 0.2 mi (0.3 km) from Yalong Bay, and within 9 mi (15 km) of Sun Bay and Yalong Bay Tropical Paradise Forest Park. Sanya Bay and Dadonghai Beach are also within 16 miles (25 km).

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Yalong Bay Universal Resort Sanya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 35 reviews
Rating 8 - Good. 14 out of 35 reviews
Rating 6 - Okay. 12 out of 35 reviews
Rating 4 - Poor. 3 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant hotel with pool and near beach

The staff except for the operator is friendly on occasion. Swimming pool is not as large as another hotel but still good enough size. The villas are huge and has a pleasant view of the lake and mountains. However be prepared to pay alot extra for dining since it's a vacation spot and outside the city area. The entire sanya island has hyped up prices for everything so don't be surprised. No need to compare prices since they're about the same everywhere. Water sports are available on the beach and price can be negotiated.

4/10 Poor

Alexander, Hässleholm

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Men det är billigt för att vara på Yalong!

Bilderna från hotellet väldigt många år gamla eller väldigt fixade. Blev ganska lurade av dom. Det ser dessutom ut som att hotellet ligger i direkt anslutning till stranden. Det för det inte! Där går en väg och en allmän nergång till stranden framför hotellet. Det är ytterst svårt att få tag på en engelsktalande person på hotellet. Maten är inte speciellt bra.

8/10 Good

Verified traveller

Liked: Cleanliness

hotel bien situé au bord de mer mais vieillissant

literie dure comme du béton.Même mon amie chinoise a trouvé que le lit était dur.Juste la route à traverser pour aller sur la plage privés avec foule d'activités proposées, .Tout est clinquant mais mal vieillissant .Tout est écrit en russe mais les russes sont absents cette année.Le personnel parle mal l'anglais et il faut attendre longtemps avant d'obtenir des services qui sont inhabituels (2 verres et des chaises en plus sur la terrasse) La vue mer promise sur le site était quasiment inexistante car cachée par des palmiers trop grands.Et pour finir devant partir tôt le dernier jour nous avons du attendre un temps fou et négocier pour éviter de payer un verre que mon avis avait malencontreusement cassé la veille

8/10 Good

Noora, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Nice location

6/10 Okay

Chriss, le perreux sur marne

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

proche de la plage; belle piscine ouverte tard;

personnel peu anglophone rendant toutes les démarches très compliquées.

10/10 Excellent

Alvin, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

on beach

very nice beach, clean sand and clear water. Service is very good as well. Wish the pool slider was open.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Ep

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

服务不好

前台办理入住速度很慢。预定了别墅房结果没有了,给换成了主楼房。家人一起出游,但是不在一层楼。酒店嘈杂,一楼大厅的卫生间卫生情况特别差,没人打扫一样,纸篓里的纸满了也没人清理。

6/10 Okay

J & U, Cologne , Germany

Liked: Cleanliness, room comfort
Disliked: Staff & service
Personeel spreekt Mandarijn, nauwelijks Engels, dus niet in staat enige service te verlenen. Geschikt voor gasten die het Mandarijn of Russisch meester zijn. Dinerbuffet is na 19.30u aflopend en wordt niet meer aangevuld. Evt. horecagelegenheden op 15 minuten loopafstand. Leuk strand met ligbedjes ligt aan de overkant van de weg. Douche op de parkeerplaats is een vreemde plek. Zwembad zonder handdoekservice.

10/10 Excellent

长天一色, 亚龙湾

Liked: Cleanliness, staff & service, property conditions & facilities

客房视野开阔

高大上的享受!在阳台上看日出的感觉很好!浴室设备齐全,同时配备浴缸和淋浴装置;宽带信号强;室内外衣架考虑周到。

8/10 Good

Arrogon, Singapore

Disliked: Property conditions & facilities

Good location but far from food places

Unless you plan to stay in the resort or sun bathe in Yalong Bay most of the time, the resort is very far from most tourist attractions. There is also a lack of eating places and one has to hire a car to drive you out to have a local meal. Seafood in the area is very expensive and is double the price of that in Haikou.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一流的服务

酒店的服务非常的不错

8/10 Good

小賢

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

日本人, 亜龍湾

Disliked: Staff & service, property conditions & facilities

たしかに朝食はよかった

一度三亜、亜龍湾に行ってみたくホテルを探したところリーズナブルな価格でよさそうなホテルだと思い予約しました。総評は値段を考えればいいと思います。PVビーチもプールもありますし、なんとなくリゾート気分を味わえました。ただこれだけロケーションもよく設備もいいのにもったいないなぁと思うところが多く、厳しい評価です。掃除や設備のメンテをもう少しちゃんとやれば高級なホテルで通ると思います。特にスパがひどく、フットマッサージをしたのですが大部屋で、そこに従業員が集まってテレビを見ながら菓子ボリボリ食ってるなかでマッサージです。しかもマッサージ師はたまに携帯見たり、やる気なし!しかも途中でおっさんがテレビ回して軍事放送とか見始めて、対日、対米軍事戦略なんか見たくないツーの。これさえなければもう少しいい評価にできたんですが。もっと形だけでなくちゃんとしたサービスを勉強してください。最後に値段を考えればこんなもんかもしれませんね。

8/10 Good

V

Liked: Cleanliness, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物美价廉

亚龙湾历史悠久的一家星级酒店 离上次入住已经有五年的时间 感觉依旧 就是因为时间的缘故设施有点老旧

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

绝佳的地点,老旧的酒店

酒店的位置非常棒,就在热带深林公园背后,从酒店到海滩只需要穿过一条马路,而且到其他景点都非常便利。房间的湖景很棒,环境很安静,酒店提供的早晨也很棒。酒店总体显得老旧,房间配套也显得十分老旧,特别是床垫非常差劲。酒店服务方面,感觉部分老员工态度上算亲切,但绝大部分的员工态度不敢恭维,解决问题的态度跟反应着实让人失望。总体来说性价比在三亚湾是最高的,但绝对没有五星级水准。

8/10 Good

wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

I ❤ China, UK

Liked: Cleanliness, staff & service, room comfort

China experience at UK prices

We stayed near Sanya in our first week moving to this hotel in the second week. Staff very friendly and amenities were good. Dissappointed however with the amount of services unavailable eg the water slide and KTV. Must be owned by a western company as everything was geared to guests spending as much money as possible. Eg I was astounded when they closed the pool over the lunch period. First hotel I have ever experienced who do this. Top tip if you use the hotel next door to eat you will save a fortune. Also if you don't fancy paying RMB 180 for an ice cream, nip next door and get the same for a quarter of the price. The beach very good, the Sea warm. Personally would not return as it was very isolated and not much to do other than eat, sleep and lay on the beach. However if that's your ideal holiday then this place would be ideal.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

价格相对周围教便宜

性价比很高 房价对于亚龙湾其他的酒店来说较便宜 山海景房可以看到亚龙湾,湖,鸟巢度假村 晚上有BBQ,海南传说,网上预订价格还是很优惠的 游泳池有滑梯适合小孩子玩,大人玩每次都会停在中间 旁边就是海底世界,潜水什么的很方便

6/10 Okay

RC, Canada

Disliked: Cleanliness, staff & service

Sanya Universal service review

Staffs were seriously lack of training include management team. Rooms size are fairly large but dirty. Breakfast buffet was the best. Waitresses and waiters were impatient and have no concept of services. Manager loudly rebuked her staff at the front desk for the problems they had. Very poor services overall.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

客房空间非常大

前台服务非常好,由于临时多去了一个人,主动询问是否要加早餐,并且给了一个非常大的房间,地理位置很好,很多公交车在门口都停车,去蝴蝶谷也很近.