Khách sạn Satsuma

"The breakfast was good. The pool and gym was nice. "

"The rooms had a stale smell. The plugs in the bathroom did not work. The mattress & sheets had stains on them. There were roaches in the rooms. My niece also stayed & we both had to leave. No way we were staying in those conditions. When we tried to get a refund they rudely told us they do not do that. When Expedia contacted them the denied it all & said they offered us a new room. For us they did not but they did for my niece & it was just as bad. Stay far, far, far away from this place! ...

"Enjoyed our stay here. Room was nice and very clean. Bed was comfortable. A/C worked great with no humidity in the room whatsoever. Hotel was quiet. Breakfast was good. Staff was friendly. I have zero complaints. Would highly recommend."

"Everything was excellent"

"Great place to stay, we would stay here again"

"Comfortable beds"

"The stay was for 13 days and it was problem free!!!"

"A complimentary breakfast would be nice"

"Comfortable with the facility"

"Old historic facility, beautiful courtyard, but facility itself needs uprating painting. A little remodeling would help elevator wasn’t working made it very difficult for us to take luggage up three flights to stairs to the third floor. Staff was very friendly."

"It was great for an overnight stay. The room was clean and the for the price it would be hard to beat."

"Rooms clean. Staff helpful. Check in easy. Quiet. More lighting in bathroom for wife to apply makeup would be helpful."

"Hello Location and the people around the property made this an unsafe place for my family. So we ended up changing hotels, and the hotel was not willing to give us any reimbursement."

"Nice hotel, very clean. The carpet in the halls was bit loose and there were some nicks in the walls from traveler traffic but nothing bad. It's very close to the university of south Alabama."

"We arrived to find that our reservation for handicap accessible room was not available even though we had already paid. The elevator is not working and I’m unable to climb stairs - the staff offered us a different room on the ground floor - this room had 2 beds which we didn’t need and bathroom was not handicap equipped - the metal bed frame stuck out beyond the mattress several inches becoming a trip hazard - they also charged us extra for this room since it had 2 beds but since it was on the...

"all was excellent, staff is friendly, safe and secure, good breakfast. will do again next year."

"We preferred to have a burner cook top rather than being given upon request a well worn induction unit and only a coated fry that was scratched. We needed a cooking pot to boil eggs, but it wasn't available to work with the induction unit. Two tread mills avaliable in the fitness area and one was broken."

"The room was nice and clean. Slept great in the comfy bed. The hot Breakfast was really good!!"

"Breakfast was great room was comfortable "

"My husband and I often stay at this hotel because it's a good halfway point for a frequent trip we drive. We always enjoy our time here! Staff is so pleasant, lobby/halls/rooms are spotless, & breakfast is amazing! "