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"The hotel was generally comfortable and cosy. I enjoyed my 4-night stay but was disappointed by the cleanliness of the restaurant, including floor, tables and chairs. Only on the Monday morning did I witness a friendly, competent member of staff making an effort to improve and maintain the restaurant’s cleanliness. No matter the time of day, the restaurant floor was repeatedly found unvacuumed. In the room, the toilet bowl was clean, but the rim had not been cleaned for sometime. Overall I would return to the hotel as my stay was comfortable, but I hope the cleanliness would have been improved. "

"Breakfast was very good and freshly cooked. Plenty of choice with continental breakfast too. Room was clean but a little tired in places. The shower head needed descaling but bathroom was pretty clean. The pool, jacuzzi, steam room and sauna were all an added bonus to our stay and very clean as well. The staff were exemplary. Very polite, helpful and courteous. The hotel is set in beautiful grounds and is very ornately decorated and furnished. A great base for exploring Suffolk. "

"Clean room & environment "

"Great welcome and hospitality. Clean bright room. Great value. Close to amenities and a short walk to the sea "

"The rooms were beautifully furnished and very comfortable and the staff were delightful. O wish I stayed more than one night. "

"Very clean, friendly staff. Excellent food. Would return "

"The room was in a neglected state , toilet didn’t flush properly, pillows paper thin, bed rock hard, walls thin, constant banging outside, room smelt damp , very bright flashing from smoke alarm right above bed all night ..a large group of us stayed here for one night and nobody slept well at all. Breakfast was poor choice (no vegetarian option) and took ages to refill when empty and they need more staff around the hotel "

"Food amazing, staff attentive, spa was very enjoyable, beautiful grounds, spacious room with comfy bed."

"Staff were excellent ,everything was clean and room size good. Bathroom spotless with nice fluffy towels. Breakfast was plentiful and good,the only minus being the coffee . Ask for a room at back of hotel ,less noise"