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Ambassador Rooms

3.0 star property
Beach hotel near Scarborough Open Air Theatre

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Ambassador Rooms, by the sea, offers a quiet getaway with a garden and outdoor terrace. Enjoy WiFi in common areas and convenient services like luggage storage and express check-out. Guests appreciate the hotel's thoughtful amenities.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Sea View

Bed sheets

Double Room, Sea View

Highlights

TV
Renovated in 2018
Private bathroom
Wardrobe
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Bed sheets

Family Room

Highlights

TV
Renovated in 2018
Private bathroom
Wardrobe
  • 13 sq m
  • Sleeps 7
  • 2 Double Beds and 2 Single Beds OR 3 Single Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | Bed sheets

Basic Double Room, 1 Double Bed

Highlights

TV
Renovated in 2018
Private bathroom
Wardrobe
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Sea View

Bed sheets

Family Room, Sea View

Highlights

TV
Renovated in 2018
Private bathroom
Wardrobe
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
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About the area

Map
36-38 Esplanade, Scarborough, England, YO11 2AY

Getting around

  • Scarborough Station - 17 min walk
  • Leeds (LBA-Leeds Bradford) - 110 min drive

About this property

Ambassador Rooms

Hotel by the sea, revitalised in 2018
At Ambassador Rooms, you can look forward to a terrace, a garden and a restaurant. Guests can connect to WiFi in public areas (surcharge).
Other perks at this hotel include:
  • Free self-parking
  • Express check-out, express check-in and smoke-free property
  • Luggage storage, tour/ticket information and a lift
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Renovated entire property - January 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted

Property is also known as

Ambassador Hotel Spa
Ambassador Spa Hotel
Ambassador Spa Hotel Scarborough
Ambassador Spa Scarborough
Ambassador Hotel Scarborough
Ambassador Scarborough
Ambassador Hotel
Ambassador Roomzzz
Ambassador Rooms Hotel
Ambassador Rooms Scarborough
Ambassador Rooms Hotel Scarborough

Frequently asked questions

Is Ambassador Rooms pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ambassador Rooms?

Self-parking is free at this property.

What time is check-in at Ambassador Rooms?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Ambassador Rooms?

Checkout is at 10:00 AM.

Where is Ambassador Rooms located?

Situated in Scarborough, this beach hotel is within a 5-minute walk of South Cliff Italian Gardens and Spa Cliff Lift. South Bay Beach and Scarborough Spa are also within 10 minutes. Scarborough Station is 17 minutes by foot.

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Ambassador Rooms Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 159 out of 678 reviews
Rating 8 - Good. 234 out of 678 reviews
Rating 6 - Okay. 164 out of 678 reviews
Rating 4 - Poor. 73 out of 678 reviews
Rating 2 - Terrible. 48 out of 678 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Tracy, Lancashire

Disliked: Cleanliness, property conditions & facilities
Understand Covid is present but the room was dusty and smelt floaty. When booking there was no explanation about the breakfast. £149 was a lot of money for the standard of this room. Website didn’t really match reality. The young staff were great and very friendly. One of the older staff didn’t even speak!! Was underwhelmed!
Stayed 1 night in Aug 2020

4/10 Poor

andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
an awful lot of money for value deserve some refund !!!
Stayed 2 nights in Aug 2020

8/10 Good

Martin

Liked: Staff & service
Disliked: Property conditions & facilities

Great Location, Tired Decor

The hotel decor is tired and shabby and could do with refreshing. The cliff top location is lovely. Due to Covid-19 restrictions breakfast is a pre-ordered bacon or sausage roll in a bag with a yogurt, biscuit and pastry, to be taken to your room or eaten elsewhere.
Stayed 3 nights in Aug 2020

2/10 Terrible

Sue, Sheffield

Disliked: Staff & service, amenities, property conditions & facilities
Good location and view but hotel is grim. No hot water in the evening after a long day out, unpleasant breakfast in a paper bag and tin foil wrapper with supermarket style pre-packed croissant and breakfast biscuit, coffee/chocolate machine not working at breakfast, wifi didn't work, room extremely hot and walls in great need of painting, communal areas unwelcoming with a variety of home made signs. Overall extremely bad value for money and I would never stay again.
Stayed 1 night in Aug 2020

4/10 Poor

Julie

Disliked: Staff & service, property conditions & facilities, room comfort

Not the best

Hotel looks shabby from the outside. The advertised “free parking” is actually on road parking so you could be parking some way from the hotel! Check in was dreadful the young man on reception didn’t have a clue and could even tell me whether we needed to make reservations at nearby restaurants as he “usually eats at McDonalds”! The room was shabby - Premier Inn now advertise that they change their shower curtains after each guest - goodness knows how often this hotel changes its shower curtain but it’s certainly not after each guest! Beds are uncomfortable and although we could see the sea From the room this was marred by a dirty flat top roof immediately outside the window. To top it off although I had pre-paid for my stay with Hotels.com the hotel receptionist also required payment so now I am left with the inconvenience of arranging a refund. Very overpriced for what it is.
Stayed 1 night in Aug 2020

4/10 Poor

Ben

Paid for seaview never got it.

On arrival we was greated well and on 1st loom the hotel looked very clean and tidy. We paid for a sea view and this is where the hotel failed. We was in room 205 an the room is not sea view. You jave to stick your head out the window to see the sea. The double bed was 2 single beds slapped together. The breakfast was in a bag not a buffet like it states on here. Room was ok for cleanliness but did have the housekeeping knock every day to clean. All in all its an ok place to stay just wish we never paid the £50 extra for a sea view because we never got one.
Ment to be sea view room 205
ment to be sea view room 205
Stayed 3 nights in Aug 2020

8/10 Good

Bradie, Scunthorpe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very lovely place and the rooms are spacious, my only issue was the TV didn't work and the WiFi wouldn't connect ,but apart from that the beds, food and quality of the hotel was really nice
Stayed 2 nights in Aug 2020

10/10 Excellent

Isabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect weekend break and times of COVID

Excellent room with sea view. Staff very helpful and friendly. All processes complying with COVID safe measures. Masks must be worn in common areas. Hand sanitiser all over the place. Breakfast delivered in individual bags. Social distancing in the restaurant. Very clean place. Highly recommended.
Stayed 2 nights in Aug 2020

2/10 Terrible

valerie

Disliked: Staff & service
Arrived after a ten mile walk to find no hot water in shower and ‘nothing they could do’! At 9 30 I was offered another room! Didn’t move as just wanted to go to bed by then. Breakfast in a bag, horrible tho juice and tea ok. Every other hotel I stayed at that week offered a fresh cooked breakfast despite covid. No bar or restaurant and no where round about to eat as everywhere fully booked. A miserable stay.
Stayed 1 night in Aug 2020

10/10 Excellent

Jake&Lyn, scunthorpe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional and helpful, cleanliness was up to standard, bathroom was up to standard with plenty of hot water-don't believe everything you read in some negative reviews
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Was in room 306 one of the lights didn't work, and the bathroom light often flickered on random occasions,. The walk in shower had electric wires coming from the ceiling. A The beds bases, for a double bed were at different heights and one mattress was super soft, as though the springs had gone, therefore we slept at different levels. There was a strong,, drain smell through the night coming from the bathroom. The place seriously needs updating,, and maintaining, not worth the money 😳
Stayed 1 night in Aug 2020

8/10 Good

Aimee

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Nice

Lovely stay, amazing location. Room and facilities were clean enough. A little dated and rough around the edges.
Stayed 2 nights in Aug 2020

6/10 Okay

Kelly, Tipton

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked the people who ran the business they couldn’t do enough for you, very Approachable. The views were amazing. However I didn’t like breakfast in a bag sausages were cold so was the bap it came in for what I paid for the accommodation I would have excepted a lot better breakfast, my room was very big so happy with that,but cleanliness could do with improvement cob webs on the ceiling spider on the sink,
Stayed 3 nights in Aug 2020

8/10 Good

Toni, Warwickshire

Liked: Cleanliness, staff & service
Thoroughly enjoyed our stay, bed really comfortable and had a eonderful nights sleep. Not all amenities available due to the pandemic, but hey, we were greatful to get away at all and found the rules and/or restrictions pretty well organised.
Stayed 1 night in Aug 2020

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ambassador hotel

Really nice and friendly staff. I accidentally left my wallet at reception and didn’t realise the lady at reception came and knocked our door to give me my wallet which contained all my bank cards and holiday money I would have been lost without it. Trust worthy and friendly staff. In a beautiful location will definitely be stopping again. Thank you
Stayed 2 nights in Aug 2020

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Break

The hotel is well located. The staff are friendly but there were few of them - not complaining just giving everyone a heads up. Room was clean and well decorated. Breakfast was a choice of takeaway bap brought to you in the socially distanced breakfast room at a time of your choosing together with a sealed croissant and self served piece of fruit. Self served hot and cold drinks makes this for us a five star breakfast under the circumstances. Give this hotel your custom - they deserve it.
Stayed 1 night in Jul 2020

2/10 Terrible

bridget, hull

Disliked: Staff & service, amenities, property conditions & facilities
We booked 2 rooms but they booked us on different floors the reception managed to place us on same floor but right next to the fans out side that kept us awake all night and then no hot water for 2 night they said they was waiting for a repair man . The breakfast was miserable an they tried to say the government would only allow them to serve up the very dry bread with no butter The night staff were rude and very unhappy that we had brought a pizza in to eat and said u better not make a mess in there its all been cleaned for the morning , i kindly reminded him that 1 the rooms are far to small to eat as a family in and no hot water to clean to say the least , It was advertised as a hotel but was told when we arrived its a bnb but sorry it was not even that there was no one to comlpain to as the staff where rather rude or just did not care
Stayed 3 nights in Jul 2020

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities

Tired

Hotel was very tired bathroom had lots of black mould and dirty cleaners are a joke bew was poorly made cleaning substances were left lying arround
Stayed 5 nights in Jul 2020

10/10 Excellent

Emma, Nottingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my 2 young children. Very friendly welcome and room was great. Comfy beds and Seaview,
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

B/fast not good due to covid but may stay again .

Great quiet location. Due to Covid the pool wasnt open, we had our temp taken as we booked in. The breakfast wasnt a buffet as stated, but breakfast in a bag. Which was a bacon or sausage muffin, a peice of fruit and a croissant with a small bottle of pure fruit juice. Serve yourself hot drinks. Staff friendly, room cleaned daily . Great views over the sea . The room were too warm for me , could have been my age though 😁 park on the road but you get a free pass from the hotel . A lot of steps down to the beach or a slope but its just over the road .
Stayed 2 nights in Jul 2020

4/10 Poor

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!!

Bed was uncomfortable Too hot and couldn’t turn radiator off Window opened but kept falling back down - very dangerous Couldn’t change temperature of the shower Rubbish around the room from previous occupants Didn’t get breakfast order right even though it was preordered
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Lovely building, great sea views, lovely swimming pool, excellent breakfast. Rooms are a little dated, plumbing needs attention. But overall a great place to stay. We have been before and will be back again.
Stayed 1 night in Mar 2020

8/10 Good

Ajay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very welcoming, friendly and always happy to help, spa is lovely , clean , and water like stepping into a bath. Complementary breakfast is lovely, room was sufficient for our needs , just for the two of us , could of been warmer , radiator wasn't on ,but we were on very top floor bathroom.clean and modern,
Stayed 2 nights in Mar 2020

4/10 Poor

Maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not so good

Room was nothing like the photos - the bed was barely even a double and we asked to change rooms but it was “fully booked”. Even though there was still rooms available on the website.
Stayed 1 night in Mar 2020

2/10 Terrible

Chelsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

Terrible hotel staff not helpful at all hotel needs a good revamp!
Stayed 1 night in Feb 2020