Khách sạn Serenbe

"Staff was great and all but with planes taking off every 3-5 minutes, you won’t get much sleep. Also, as a smoker, it would have been nice to have a place to sit while having a smoke break. Other than that, i got what I paid for… Again the staff was great!"

"Star rating didn’t match the ambiance"

"Y"

"Everything was great"

"Friendly staff, clean rooms, one of the best breakfasts!"

"The only negative comment I could make is the parking fee is ridiculous."

"Nice hotel near the Atlanta airport. Very convenient and they have a free shuttle to and from the airport. Also buffet breakfast with lots of choices"

"Booked this room last minute due to a flight cancellation, friendly staff was helping everyone get checked in and the free shuttle to the airport in the morning was very nice!"

"Room was clean ample parking close to restaurants and shopping"

"The hotel needs a facelift to start. I was unimpressed with the facility due to cleanliness, inside the hallway even to the restrooms. The front of house staff (assistant manager- gentleman) was RUDE! I asked for extra towels, never received them, and I spoke with the Housekeeping management. My last day of checkout, I spoke with a gentleman at the front desk, who assured me that I could do a late checkout for 12 noon so that I could use the shuttle to get to the airport. He confirmed that it...

"Unclean room, coffee machine bathroom"

"The front desk was very helpful. Shoutout to Marcus at check in! If I could find anything to complain about, it would be that perhaps the bedding wasn’t the best quality. The sheets felt very thin. Otherwise, we were happy with our stay."

"-"

"Below average"

"Excelente atención del personal lobby y limpieza nos ayudaron en todo. Muy cerca del aeropuerto aunque hay que hacer varios trasbordos si no vas en auto. Nosotros estuvimos una noche pero es recomendable para familias y para estancias largas."

"This room was just what we needed for one night. Staff was friendly and helpful. Hotel was clean. Shuttle was great and on time. The driver was extremely friendly and kind. There was a QR code in the room to order room service, but they do not offer it. You must go down to the bar. Also, the bedding is made out of waterproof sheeting. It felt like it was wet. It was just rubbery feeling."

"Overall, our stay was okay. The breakfast had a good variety of options, and Patty, who managed the breakfast area, was outstanding. She was friendly, hardworking, and made the breakfast experience enjoyable. The property itself looks a bit old and could use some updates. We also noticed bugs and leaves in the pool, which was disappointing. The front desk staff were courteous and provided the level of service you would generally expect from this type of hotel. With some improvements to...

"Great staff at the front desk and restaurant"

"The front desk woman Monica was great, we had some sugar ants in the first room, so she changed us to another room. The conversation was helpful and she was very apologetic. The breakfast attendant Amy was also helpful!! I’m not able to eat any fake sugars, and I was worried about the yogurt that they had there as it wasn’t labeled. Amy went above and beyond to find all ingredients in the yogurt, just to make sure that I was able to eat it with no problems. This is also one of the only hotels...

"Jennifer was very friendly and helpful upon arrival. The room was clean and very comfortable. Especially liked the balcony. They helped us get a shuttle to the airport, as well as setting us up to keep our car there for the week for a minimal fee. Well worth it. Will definitely stay again. Highly recommend"