Khách sạn Serpentine

"Staff were brilliant and friendly location top notch and the pool was Devine and relaxing highly recommend "

"There were no any staff on property. We were following SMS instruction for settling for 1 night. Not convenience for international visitors with poor English. Otherwise everything was OK."

"Yes everything was great "

"Best place to stay. Clean, comfortable. DEFINATELY recommend "

"Pros - Decent room for the price, clean and neat bed, working AC and nice staff. Cons - Missing spoon, dirty cups, missing tea towel and washing up sponge, (had to request from reception). Found a dirty pair of underwear in the kitchen cupboards when searching for a tea towel. Informed staff, they told me I should have seen the state or the room before! Hair in the shower, on the toilet, on the table. Body fluids on the toilet wall. Mould in the bathroom basin. Bad and strong ozone smell in the...

"I loved the attention to detail"

"This hotel is clean and comfortable. The room came with a washing machine and dryer, which was incredibly convenient, along with a good set of utensils for cooking. The staff were friendly and always helpful. "

"The manager went above and beyond to ensure that I had a good stay. I really appreciate the effort put in on such short notice. The cleaning staff was very helpful with my enquires about finding my way around. Thank you for putting up with me being a diva. 😅🙏"

"A great place to stay, clean bedding and amenities. A small sheltered beach right outside which is great for the children, even little ones. Easy access to lots of eating places and tourist train ride and dolphin viewing cruises. Compared to other apartments this has to be one that is value for money. The staff are very friendly. Free underground parking for each unit is provided which is a great plus!"

"Room was very comfortable and accessible. Everything was clean. Food for breakfast was fabulous. Staff were extremely helpful, polite and very pleasant."

"My daughter and I were so satisfied with our room and amenities But your house cleaning staff work so hard and nothing was a bother to them when I had to approach the girls when my daughter was sick they were so caring a lovely bunch of girls Thank you Pam and Rachael "

"Reception/staff were very friendly and helpful, room was okay too. "

"Great spot! Highly recommended, Tito is a great host!"

"The room was clean and comfortable "

"Everything was great however the cleanliness of the room and bathroom were not up to standard. There were hand prints all up the walls and the shower had brown stuff all over the door and seals etc and looked like it had not been cleaned"

"The room was clean and spacious with a lovely view of the sea. The pool was nice and not too busy. The kitchen had everything we needed, we had a great couple of days."

"Advertised as free wifi but not available in the park and staff not too helpful about it just saying not available in parts of the park. "

"We enjoyed our stay and was impressed with the size and amenities included with two ensuite bathrooms. Its spacious, a short walk to the heart of Mandurah & you have your own single garage space. Downside is that reception is at another location to pick up keys & if you have heavy bags you need to lift them up 1-2 flight of stairs (it is two storey). If you cannot walk up the stairs, don't stay here. The swimming pool is freezing in winter even though it says its heated! Despite that, I highly...