6/10 - Được
Jin Thau
Đi cùng gia đình
13/10/2025
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient location for tourist and journey to/from airport and train station. All major tourist sites within 20mins walk.
Property maintained and cleaned to good conditions. There are minor wear and tear which I’d wish was properly resolved before handing the property to me but overall not major.
Communication and the rigidness of management are something I felt not balanced between hospitable and property operation effectiveness. Upon booking, we clearly agreed, black and white in writing, that I can place my suitcases at your reception when arriving early due to flight time and maintain normal check in time. Imagine this, after a long haul flight to a place I never been, only to find out there is no reception open (despite the photo at all major booking platforms frontages with your reception photo). I had to WhatsApp and only been told “no” to what have agreed and the only way possible is to pay extra. Communication with you on WhatsApp are only during working hour. Out of hour enquiry will only get responded the following day. Any additional request ended up possible with extra charge.
Hence this is a good clean tidy property in great location. If you are able to go with all their rules and how the property is operated then good. If you need any sort of flexibility (dare not to mention above and beyond) and reluctant to pay more, then you will feel the same as my experience.
Jin Thau
Lưu trú 4 đêm vào Tháng 9, 2025
