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"The Hongqiao Heyitang Hotel is one of the best properties I have stayed in Shanghai in the last twenty years. On the latest trip to China, I stayed there on 3 separate bookings, two with Expedia, and one direct. All 3 rooms surpassed my expectations, with one minor issue with the light in one of the waterclosets. The hardware worked great, the bedding comfortable and clean. Housekeeping was great. The staff go beyond their duties to accommodate your needs. Take out food is delivered to your room by a robot with a sweet little voice. Breakfast is served from 7 to 10, with a full complement of western buffet, fruits, and hot Chinese steamer items, such as dumplings, corn and potatoes, etc. A noodle stand cooks your order while you wait, a stand with 4 different congies and condiments puts a delightful touch to the breakfast spread. No whole grain bread though, only white bread, pastires and cakes, etc. The only weak spots was the coffee, you get the Italian, which is like Espresso, and the American, which is simple the Italian with hot water. The Heyitang is located on a quite one-way street near the #2 Line subway station. A taxi ride to the Hongqiao Highspeed Train Station costs about 40 rmb. The Front Desk staff calls the taxi for you. Hailing in the street is difficult. Clientele: young professionals & eastern Europeans, with the occasional family with young kids. Will stay there again. "

"Clean room "

"Staff were very helpful and friendly. We didn't take the breakfast option but there were lots of popular restaurants to choose nearby. The room was comfy and clean. We took the high speed train to Hefei without walking out of the building. It's about 15 minutes walk. We will be back for next time. Thanks!"

"Excellent Breakfast "

"Everything is great except for the air conditioning, it did not work. We were provided a temporary AC unit but it did not work much better."

"I love how ergonomically designed the rooms are, with ample storage space for all our luggage for a 1 week stay. The Meituan takeout locker is super convenient for takeout and delivery. Staff were lovely and helpful, with the Housekeeping for our floor super accommodating and willing to work around our schedule to clean our room whenever we left. "

"This "

"Clean rooms. Has a private garden for guests"

"The staff are very friendly but no English speaking by the staff So there is no air conditioning in the rooms"