Khách sạn Thung lũng Shenandoah

"Na"

"Checked in and went to room. Came back down in 10 min to use the pool and it was closed for maintenance. We specifically booked here to use pool and have a breakfast provided. Went to front desk and was told because we went to the room and cleaning staff went home for the day, she could not refund us for the night so we could find somewhere else with working amenities. So we stayed but received no compensation. Not how I think it should have been handled. "

"Room was clean, staff were friendly. The breakfast was ok, nothing special. "

"Had a great night stay after a long day of travel. The room was very clean, modern, and comfortable. I have to mention the great customer service. Hours after we checked out, I called in a bit of a panic thinking my husband may have left his wedding band behind. The staff was incredibly kind, patient, and helpful... they took the time to thoroughly check and follow up. (Thankfully, we ended up finding it!) The hotel was also very convenient with easy in-and-out access, and we appreciated...

"I love the ambiance of this hotel! Gotta change the name, though; it doesn’t due justice to this fine grande dame!"

"Stay was great, comfortable, clean and spacious room. Megan was very helpful. We were disappointed to see that there was a game room featured on property amenities but DIDNT actually have one. Please remove from your site if you no longer have it. Its false advertisement. "

"Very clean property, room. Staff was very friendly. Breakfast wasn’t continental but a big breakfast, complete! Pancakes, eggs, sausage cereal, pastries, fruit! Well worth the price."

"Staff was very pleasant. Roof top bar and restaurant Bar well stocked . Food wad good . convenient location close to JMU , 81 , shopping and restaurants . "

"Large rooms"

"One of the best hotels we have ever stayed in. The bed and pillows were incredibly comfortable."

"Overall very pleased with the property and the staff. "

"Everything was fine"

"The property and our rooms, including the floors in the bathroom, were extremely clean. The beds were comfortable and the breakfast had hot food choices - the warm cinnamon rolls were thick and very good!"

"We enjoyed our stay. We were only here for one night, but it was clean and the staff was friendly. The lobby was a nice size, with various seating. We got dinner from Buc-ees and ate in the lobby. We also ate the breakfast buffet in the lobby, and there was plenty of seating. The gym was a bit tiny, however, they did have an ice machine and filtered water right outside the gym, "

"This was my second stay at this property. The room was as comfortable, the staff as friendly, and the breakfast as good as the first time. Yet it still had an issue I would not expect in light of the overall quality of the establishment: the bathroom sink didn't drain. I wasn't there long enough for it to be a problem, but it would have been an annoyance had I stayed longer. Nevertheless, it's a very good place to stay if you don't mind a handful of issues that one would expect at a property of...

"The parking lot was very well lit and safe."

"everything was great"

"From the front desk staff to the breakfast staff It was a pleasure to work with respectful employees I will be staying there when visiting my hometown from now on thanks again Mrs Melissa Futrell"

"The hotel is not fancy, but is new and clean. Our room was big and the bed and pillows were very comforting. An altogether great stay."

"Pool was great"