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"很大 很喜歡"

"這是第二次入住，客服及餐廳員工都非常友善，早餐非常出色！"

"Great value for money - comfortable rooms and great breakfast options. Very friendly and helpful staff. "

"客房整潔，員工態度滿意，但房間隔声不太好及浴室比較舊些。"

"Excellent location "

"Cozy place with complimentary breakfast at a bargain price. Staff is very attentive and customer service is excellent. "

"The clouds was everything it said and more. I highly recommend The Clouds, also it's in the Grade Hotel , "

"浴室及廁所沒乾濕分離，而家很殘舊的，床很硬但床單被鋪是乾淨的，我住二樓，乘升降機需由三樓沿着長長走廊行去二樓！"

"酒店陳舊不堪，要自己致電職員到前枱辦理入住及退房。房間內雖然有電視，但電線竟然不夠長度插入電源，而且所有遙控器均已經無電，亦找不到服務員更換。三樓為KTV而且營業至零晨，房間隔音非常差。"

"We visited a number of the top 5 star, all are very high standard with competition driving very high standards, this hotel in my opinion is the best all around hotel in Shenzhen, perfect location with bay/sea views, next to shopping Mali with many restaurants and shops to choose. An excellent hotel in all areas and will stay there again on my return to Shenzhen "

"Yes the room were nice and clean except a little smell "

"객실이 깨끗하고 직원도 친절했음"

"Staff were very helpful and offered very professional support. The rooms are modern, spacious and very clean. Also like their mattress and pillows which were just perfect for me! "

"Nice "

"Great location and clean room."

"方便到春茧看演唱會"

"This hotel is exceptionally clean, and the staff are truly outstanding. Every time I travel to this city, I choose this hotel without hesitation. All the rooms shine like a flower—everything is spotless, tidy, and pleasantly fresh. The slippers, linens, and towels are always new and perfectly clean. Despite my two‑day flight delay, the hotel cooperated with me without any issues and kept my full reservation. The staff were extremely respectful, and the hotel is located in the best part of the...

"Great location with dinning option around If there is an improvement on AC control, that's awesome"

"great amenities."