Is The Britannia Inn Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Britannia Inn Hotel?

Self-parking is free at this property.

What time is check-in at The Britannia Inn Hotel?

Check-in start time: 2 PM; check-in end time: 11 PM.

Does The Britannia Inn Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Britannia Inn Hotel located?

Located in the heart of Sherborne, this inn is steps away from Sherborne Abbey and Sherborne Museum. Global Images Gallery and St John's Almshouses are also within 10 minutes. Sherborne Station is only a 4-minute walk.

The Britannia Inn Hotel Reviews, Deals & Photos 2025

2/10 Terrible

Ben

21 Oct 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closed Down Not Told

I was not informed that my hotel had closed down prior to arriving at 2200 in a small town with nowhere to stay. Luckily I was able to find local accommodation!

Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

9 Aug 2019

Disliked: Amenities, property conditions & facilities

I booked a room over a year in advance as we were going to a wedding close to the inn. It cost £120. On checking in I thought the property looked very run down, and the breakfast had now been downgraded to “continental”, although I had paid for full English. Our room was clean and bed comfortable but shower had mildew iinside and soap was left from previous visitor! In the morning we went to grubby breakfast room which offered instant coffee, cereal and dubious sliced bread. We left to go out for breakfast. There was no staff In the building and when I needed to contact staff on the emergency number nobody answered the ‘phone. Disgracefully over priced and looks as though it hasn’t been painted or cleaned for decades. Unusual compared to other Sherborne properties.

Stayed 1 night in Aug 2019

4/10 Poor

Sheila

24 Jul 2019

Disliked: Staff & service, property conditions & facilities, room comfort

Stressful and disappointing experience.

Great difficulty in checking in. Owners away and left wrong number on answer-phone. Correct one appeared on paper in window some hours late. Serve yourself breakfast but no milk for cereals, and very limited other items. The room was clean, spacious and well-appointed. The overall condition was of the place was poor.

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

22 Jul 2019

Liked: Cleanliness

The hotel - now called "Maddogs" - was very conveniently placed. The room was adequate. However, I was not prepared when Breakfast was an entirely "do-it-yourself "! There were two sliced loves, a choice of serials, orange joice were no staff on the premises,

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

13 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

No parking and nothing for breakfast. Otherwise a pleasant experience. Some confussion when it came to pay the bill

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

24 Jun 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very friendly and eager to help. The breakfast was great- made to order! The only part of my stay that was disappointing was that it wasn’t made clear to me that I needed to pre-arrange entry to the property on a Monday because the pub didn’t open until 5pm. Luckily, I had an alternative place to catch a bit of sleep after a red eye flight. Other than that, was very comfortable and clean.

Stayed 2 nights in Jun 2019

8/10 Good

Michael

28 May 2019

Liked: Cleanliness, staff & service, room comfort

Great location.

This is a typical old British pub in a great location in historical centre.The rooms have been renovated very comfortably as well.It has a friendly atmosphere.

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

24 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hospitllity and service, very welcomming and willi ng to help you in any manor possible to ensure a good stsy

Stayed 1 night in May 2019

8/10 Good

Toni

29 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall the stay was good and the surrounding area is absolutely stunning. Would have preferred to have the private bathroom in the room but other than that everything was fine.

Stayed 2 nights in Apr 2019

6/10 Okay

Lesley

27 Dec 2018

Disliked: Staff & service

Xmas 2018

Xmas break seeing family booked early very disappointed on arrival was told there was no breakfast as the Britannia was closed all over Christmas yet my booking clearly states breakfast included we were the only people staying there we were given £30 refund but was still charged £160 if the management had emailed me and explained the change in circumstances we would have made other arrangements so we where left to our own devices would not recommend going to stay there at Christmas very unprofessional and not the way to run a b/b you are either open or closed unacceptable.

Stayed 2 nights in Dec 2018

8/10 Good

John, Winchester

14 Sep 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location in centre of town

Was made very welcome. Had very good food but service was a bit slow on Saturday evening.

Stayed 1 night in Sep 2018

10/10 Excellent

Richard, UK

27 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

I had never stayed here before so didn't know what to expect. I was pleasantly surprised. I was greeted straight away in a friendly helpful manner. My room was very comfortable at the front . Slept very well in a comfortable bed. Usual facilities tea coffee etc. WiFi with a good signal strength. I was upgraded to a twin room with en-suite bathroom which was small but big enough. There was no hot water coming from the wash basin tap and the shower head sprayed water from its side. But these are minor points which will I am told will be rectified in the near future as the hotel is being refurbished at this time. The coked full English breakfast was plentiful and well cooked and presented. Overall a very enjoyable stay.

Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

13 Aug 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2018

6/10 Okay

Mike, Gerrards Cross

13 Aug 2018

Liked: Cleanliness, staff & service

Well located

Warm and friendly welcome - room was adequate but tired and rather hot overnight. Excellent breakfast. Well located. No parking. We were only staying one night and it was fine for that purpose.

Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

14 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2018

6/10 Okay

Verified traveller

8 Apr 2018

Disliked: Property conditions & facilities

10/10 Excellent

Stewart

7 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth it!

Great place, really good value, lovely town/location and very nice people.

Stayed 1 night in Mar 2018

10/10 Excellent

michael

21 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the hotel was in a very good position for the town,it will be superb when the improvements are finished. We would stay there again.

4/10 Poor

Nellie, Sussex

13 Feb 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold. Lack of cleanliness. Good location

No loo roll, had to go searching to find some in another room (no staff around to ask). No heating in bathroom (it was February) , had to find someone to ask for heating in bedroom (which then went off). Bathroom and shower mouldy. Carpets need a good clean. Uncomfortable bed. No bar available due to building work. Didn't bother with breakfast - overall cleanliness didn't bode well for kitchen. Hotel now renamed Mad Dog. Chef there made a note of my concerns at the time and seemed genuinely concerned.

Stayed 1 night in Feb 2018

6/10 Okay

Tallrobbie, Cornwall

7 Nov 2017

Liked: Staff & service

Disliked: Property conditions & facilities

Bathroom needs an overall

This is a very friendly hotel in a good location. Bedroom was comfortable and clean. Heating came on and room became hot and stuffy. Bathroom shower cubicle, tiles and sink surround had a lot of black mould/mildew. Real shame as a little bit of investment and cleaning in the bathroom would change the whole room.

Stayed 1 night in Nov 2017

10/10 Excellent

michael

1 Nov 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding small inn.

This is an excellent small inn conveniently located in the center of Sherborne. The staff were exceptionally friendly and helpful, the food was excellent and our room and bathroom very comfortable. We have no hesitation in highly recommending the Britannia Inn.

Stayed 3 nights in Oct 2017

8/10 Good

SG, Sussex

24 Aug 2017

Liked: Cleanliness, staff & service

Good for a short stay but don't expect luxury ....

We found the Britannia welcoming and convenient to the Abbey and the town centre. The staff were both welcoming and very friendly. The beds were clean and comfortable, shower room clean with a good hot shower.( Staff had to be asked twice however for some soap for hand washing ) Noise from the WC and basin waste disposal system was appalling and neither could be used at night. Tea and coffee supplies were ample - pity about UHT milk cartons but normal I suppose.The room was a bit cramped and clothes hanging rail was both behind the exit door and over the kettle and tea making space! This seemed potentially dangerous to our eyes. Slept well except for rowdy lads playing football outside the inn after the drinking time had finished. The cooked breakfast was good but ' help yourselves to cereals and juice' would have helped us locate what was on offer. Breakfast was plentiful but served in the bar area with a very shabby floor on the first morning and the restaurant on the second. Parking was possible outside but restricted within certain hours - we parked elsewhere and had to wheel our luggage from some distance away. If we needed to we might stay again but only at favourable rates. We would not recommend to friends because of the parking and toilet noise at night.

Stayed 2 nights in Aug 2017

10/10 Excellent

mark, kent

21 Jul 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place

Fantastic customer service and good selection of beer. Breakfast was top quality. Relaxing atmosphere.

Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

11 Jun 2017

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

there isn't really any parking; wifi almost non existent; over priced for the state of the room, can't get a VAT invoice or receipt, excellent location for visiting Sherborne, the "private bathroom" is down a corridor, food is generally awesome

Stayed 2 nights in Jun 2017

8/10 Good

Brian

30 May 2017

Liked: Staff & service, property conditions & facilities

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