Khách sạn Shima

"Our family of six had a lovely stay! We loved the dinner/breakfast/free shuttle to the snow monkeys and train and the staff was so friendly and helpful. Would highly recommend !"

"忘れ物送っていただきありがとうございます"

"客室も清潔で朝夕の食事も大変美味しかったです。特に食事の時のスタッフの気配りが素晴らしい。また行きます。"

"Great location. Helpful staff. Clean and comfortable. A perfect stay. "

"Clean rooms and great service. Some staff know some English and if they dont they will try their best to help you. Food was excellent! Be sure to get their breakfast and dinner! The onsen was relaxing. "

"It's a small lovely hotel. The staffs are nice but they dont speak much English. If you need pick up at train station, call them ahead. They dont answer emails or dont often check messages thru 3rd party. We booked thru Expedia, sent multiple messages, waited for 2 months, no responded. Luckily my cousin was in Tokyo for 3 months of work and she called the hotel for me. Many thanks to the driver. He waited for us at train station very late at night. The food was very good. The room are very...

"Great private onsens, nice rooms with good amenities."

"Very good"

"The room was everything I dreamed of having in an Onsen. It was beautifully appointed and impeccably clean. We chose the room with the western beds and found it quite comfortable and very spacious. The staff was extremely helpful. Spoke English well, and the food was amazing. The presentation of both our breakfast and dinner was a beautiful display of Japanese aesthetics. We loved the mineral bath, and we love the fact that we had an indoor and an outdoor mineral pool."

"Proximity to Gala Ski Hill, friendly staff"

"Rooms were clean, towels and japanese robes replaced each day. The onsens were clean, the outdoor one was usually empty, just for me. The gentleman at the reception was accommodating to us and gave us a few rides from the hotel to different locations (station, monkey park). "

"Wir hatten ein Japan Deluxe Zimmer mit eigenen Onsen. Das Personal war sehr freundlich, aufmerksam und hilfsbereit. Hatten für das Dinner und Frühstück einen privaten Raum ( Japan Style) Das Dinner und Frühstück war ausgezeichnet und bestand aus mehreren Gängen. Ein Lob an die Küche und das Service ⭐⭐⭐⭐⭐"

"客室も綺麗でスタッフの方も急なこちらの都合に対処してくれて、大変満足です。 温泉も混み合わずゆっくり入れました。"

"Excelente "