Khách sạn Shima

"広く清潔でした。食事もチョイスが多く美味しかったです。"

"My friend had accidentally lost her backpack on the train just before we had arrived to the hotel for check in. As soon as we arrived at the hotel we asked to borrow their phone to call the lost in found center at the train station. After we explained the situation the hotel staff asked us what train we were on and what the backpack looked like and offered to call the station for us to help locate the backpack. This was a huge relief to us because we were worried about the language barrier over...

"Clean rooms and great service. Some staff know some English and if they dont they will try their best to help you. Food was excellent! Be sure to get their breakfast and dinner! The onsen was relaxing. "

"忘れ物送っていただきありがとうございます"

"Great location. Helpful staff. Clean and comfortable. A perfect stay. "

"It's a small lovely hotel. The staffs are nice but they dont speak much English. If you need pick up at train station, call them ahead. They dont answer emails or dont often check messages thru 3rd party. We booked thru Expedia, sent multiple messages, waited for 2 months, no responded. Luckily my cousin was in Tokyo for 3 months of work and she called the hotel for me. Many thanks to the driver. He waited for us at train station very late at night. The food was very good. The room are very...

"とても暖かいサービスに感激でした！"

"Wir hatten ein Japan Deluxe Zimmer mit eigenen Onsen. Das Personal war sehr freundlich, aufmerksam und hilfsbereit. Hatten für das Dinner und Frühstück einen privaten Raum ( Japan Style) Das Dinner und Frühstück war ausgezeichnet und bestand aus mehreren Gängen. Ein Lob an die Küche und das Service ⭐⭐⭐⭐⭐"

"Proximity to Gala Ski Hill, friendly staff"

"Our stay at Shibu Hotel was a memorable highlight of our trip. The staff were extremely helpful and provided us with boots and umbrellas after we told them we wanted to venture out into the rain to view the monkey park. Our dining experiences were equally as pleasant with the staff greeting us and explaining the menus to us in detail. The area around the hotel was quiet and peaceful as well. On top of that all, the private bath offered was the last relaxing piece of the puzzle we needed....

"The room was everything I dreamed of having in an Onsen. It was beautifully appointed and impeccably clean. We chose the room with the western beds and found it quite comfortable and very spacious. The staff was extremely helpful. Spoke English well, and the food was amazing. The presentation of both our breakfast and dinner was a beautiful display of Japanese aesthetics. We loved the mineral bath, and we love the fact that we had an indoor and an outdoor mineral pool."

"We loved it there. This town is about a 15 minute walk to Shu "

"Rooms were clean, towels and japanese robes replaced each day. The onsens were clean, the outdoor one was usually empty, just for me. The gentleman at the reception was accommodating to us and gave us a few rides from the hotel to different locations (station, monkey park). "

"家庭的でよかった！ 混浴可能も良かった！"