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"We are delighted with our stay @ SORANO Hotel. The service , the high quality of the rooms together with their breakfast has surpassed our expectations. Thank you! "

"清潔感があり、立地も素晴らしくスタッフも丁寧で親切でした。 アメニティはフロントで必要なものを各部屋に持ち込むスタイルですが、以前はマウスウォッシュがあったのですが、今回はなくなっていたのは少し残念でした。"

"駅に近くて、便利でした。朝食も良かったです。"

"The hotel is clean. The staff is great. The room we had was so small, did not work well for two people. We had to take turns moving around."

"朝早くと夜遅くの電車の騒音と振動音が残念でした。"

"As advertised. Enjoyed the restaurant around the corner. "

"Very good and exactly as described. Good price and it meets its purpose. Be aware Japan still offers smoking rooms. I booked a smoking room by mistake because I wasn't used to look for it. My mistake, not the hotel's. Good stay. "

"The lake and mountain views were worth the price alone. The Ryokan itself is very beautiful and traditional, the tatami and sliding paper doors made it feel like we had gone back in time. The onsen is nice and note that it is for separate male and female, so if you want to share the experience with family or partner you may not be able to. The restaurant was great with good service and meal options. The staff were so attentive and looked after us well. Small criticism was the room had a few...

"Breakfast was external to the hotel and sa hour experience "

"I did not hear any train sounds at all. Super quiet and clean. Everything is within a few minutes walking distance. Room is small for US standard but is typical for Japanese this type of hotels. Bed was very comfortable. The bathroom is designed well with a nice size deep tub. "

"歴史あるホテルに泊まるいい機会でした。 部屋も広く清潔、子連れでしたがスタッフさん達のスムーズな対応に助けられました。 駅のすぐ隣なので、ご飯はホテル外でも心配いりません。ドラッグストアやコンビニも徒歩3分ほどで買い足しにも助かりました。"

"ゆっくり出来ました。 また、機会があったら。"

"The ryokan was spotless, staff very friendly and helpful, delicious breakfast, quiet location, peaceful environment, convenient to public transportation, saw no tourists in this area and the price was right."

"ゆっくりできました。"

"All of the above. "

"朝食は頼んでいません"

"スタッフの方がとても丁寧で気持ち良く過ごせました。"

"部屋は綺麗でスタッフの対応も良く、料金も駅近の繁華街に有るのに安かったです。ありがとうございました。"

"駅から近くコンビニも近く便利良かった"