2/10 - Tồi
Kabuyaya
Đi cùng gia đình và trẻ nhỏ
19/04/2026
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I recently stayed at Anachak Angkor Suite, and unfortunately, my experience was very disappointing.
The main issue is that the hotel does not match what is advertised online. Many of the photos and listed features are misleading or simply not accurate. What I expected based on the listing was very different from what I actually received, which made my stay uncomfortable and frustrating.
Because of this, I decided to check out early. I contacted Expedia for support, expecting a fair resolution given the discrepancy. While the support team was polite, the handling of the situation was slow and ineffective. Despite escalating the issue and clearly explaining that the property did not match its description, no proper resolution has been provided, and I was left to deal with the consequences.
This raises serious concerns not only about the accuracy of this hotel’s listing but also about how customer issues are handled when something goes wrong.
I would not recommend this property based on my experience, and I strongly suggest that this listing be reviewed or removed to avoid misleading future guests.
Kabuyaya
Lưu trú 3 đêm vào Tháng 4, 2026
