Search Town Houses in Sierra de la Laguna

"This was our third stay at Riu Palace. The staff are so nice, the room was always clean. Food and drinks were good. Would highly recommend The Palace."

"Loved the pool. Very clean, not crowded.Just wished we didn’t have to get to the pool early to “reserve” a desirable spot in the shade. A family member stayed at a neighbouring resort where reserving was not allowed (they had to sign a waiver). They said it worked very well and was fair for all."

"I can not say enough about the staff at Hyatt Ziva. They have the best customer service I have ever experienced. Everyone makes eye contact, offers to help, says "with pleasure". They were amazing. Also, the amenities are great- plenty of pools and chairs. The food was delicious."

"Everything"

"The staff and facilities are great, super nice place to visit. The rooms were fantastic, and very well decorated. The food was mostly what you’d expect from an all-inclusive resort; in other words, it left something to be desired, but not to the point where it hurt the trip. Would absolutely go again!"

"N/A"

"Excelent"

"Loved everything,…views, staff, food, overall cleanliness, entertainment. This hotel is the TOTAL PACKAGE"

"The staff are second to none. I wish I could have taken the time to record the name of every person I interacted with, but a few standouts: Roberto, my Reserve concierge; Carlos, the pool concierge; and another pool attendant, I believe his name was Enrique. Roberto brought me to my room, provided me with his personal cell number, maintained contact with me throughout my stay, and ensured my group and I had cabanas reserved at the pool. The staff made my stay five-star. My Reserve swim-up was clean, and I liked the private pool. I do wish the deck area of the swim-up suites were a little more private. The rooms are quiet, and I was never disturbed by other guests. The turndown service was something else I enjoyed, after a long day, coming back to my room having been tidied. I LOVED the beach cabanas - nothing like swimming in the Sea of Cortez. The concierge staff at the beach was also amazing. Some things that could have been better: I didn't care for most of the food. I came prepared to try new things, but I found 98% of the food lacking flavor and it appeared dry and mostly unappealing. I'm sure it's difficult to prepare the amount of food required for the resort, and it was not a deal breaker. The beach should be combed better - there are small strips of plastic everywhere, I assume from weddings, etc. held on the beach and the wildlife suffers because humans don't pick up their trash. Overall, my stay was wonderful and I would return to this resort."