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Golden Sand Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Golden Sand Hotel

Pool
Pool
Executive Suite
Outdoor dining
Reception

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Pet-friendly
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Blackout curtains
2 bathrooms
Minibar
Coffee/tea maker
  • 53 sq m
  • Sleeps 4
  • 1 King Bed OR 3 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Blackout curtains
Minibar
Coffee/tea maker
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Blackout curtains
Minibar
Coffee/tea maker
Free bottled water
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Cabana Room

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Blackout curtains
Minibar
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
ST. 23 TOLA, MODOL 04, KHAN MITTAPHEAP,, 134, Sihanoukville, Preah Sihanouk, 855

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • Free offsite parking
  • Offsite parking; discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KHR 24,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Golden Sand Restaurant
  • Leisure Coffee Shop

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre (1,722 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2003

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Slippers
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Payment types at the property

Important information

Property is also known as

Golden Sand Hotel
Golden Sand Hotel Sihanoukville
Golden Sand Sihanoukville
Hotel Golden Sand
Golden Sand Hotel Hotel
Golden Sand Hotel Sihanoukville
Golden Sand Hotel Hotel Sihanoukville

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Golden Sand Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 10 out of 102 reviews
Rating 8 - Good. 39 out of 102 reviews
Rating 6 - Okay. 35 out of 102 reviews
Rating 4 - Poor. 5 out of 102 reviews
Rating 2 - Terrible. 13 out of 102 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

NIRAJ

Golden Sand Hotel

Except language problem everything was good. None of the staff either at reception or at housekeeping speak or understand English. Only one of the receptionist Ms. Srey V. knew and spoke English well which was very helpful. Hotel is situated near Serendipity Beach Road which is only 2 mins walk away and overall stay is comfortable.
Stayed 2 nights in Aug 2018

2/10 Terrible

Colksy, Perth Australia

Disliked: Staff & service, property conditions & facilities
One of the worst hotels I have stayed in. if you are a westerner do not stay here.. the hotel staff doesn’t want you there. The hotel guests don’t want you there... and you certainly don’t want to be there. JUST AWFUL!! PS. Maybe the worst buffet breakfast in the history of hotels worldwide. AVOID
Stayed 3 nights in Jun 2018

6/10 Okay

Shinji

ホテル周りはいろいろあって便利
Stayed 2 nights in May 2018

2/10 Terrible

Mark, Australia

Disliked: Staff & service, property conditions & facilities

Do Not Hotel

Shocking hotel - scalding hot water ( no cold) could not fix Breakfast limited selection and poor quality + smoking allowed whilst you eat. No non smoking rooms. Staff quite uninterested. Rate this hotel - 10 Do Not Book This Hotel
Stayed 3 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful. Would not recommend unless you’re desperate

Experience here compared to anywhere else in Cambodia was awful. We booked two rooms non smoking. By the time we left we were high on nicotine, rooms had previously been smoked in. Room, particularly the bathroom was gross. The blind in our bathroom was broken, would not open, had mould all over it. Toilet did not flush properly. The second room, toilet blocked up overnight and the shower did not work properly. This hotel is Chinese run and all the Chinese are their to gamble as it is a casino. Would not recommend. We stayed at other places throughout Cambodia for the same price point and this was abysmal. We do not have high expectations when paying a mid price range but in comparison to a lovely clean place we stayed at Otres Beach we made the mistake of staying the second night at the golden sand in Sihanoukville.

2/10 Terrible

Tom, Taiwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

提前預訂沒保障

我在一個月前就已經在網路上訂好及完成付款、訂房系統還顯示保證入住、但當天到了飯店、卻被告知沒有有房間、只能退款。退款依照訂房金額退...這間飯店目前只服務願意賭博的客戶、環境不好...建議不要選擇這間飯店。
Stayed 2 nights in Apr 2018

4/10 Poor

Ronaldo 2, east sussex

Disliked: Staff & service, property conditions & facilities

Golden Sands Hotel No GO

Hotel was fine reception staff where very poor spoke no english this hotel is only geared up for the Chinese if from western world avoid
Stayed 10 nights in Mar 2018

10/10 Excellent

nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location, good and big pool, ok breakfast, nice staff, beds are little hard, good ac, wi-fi worked well
Stayed 11 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel very disappointing

Checked in to the hotel and had to move rooms 3 times within 12hrs, bathroom tiles coming off of floor they were going to take the tiles and leave bare sharp tile grout. 2nd and 3rd rooms had no working air con, and no hot water for showers, was shown 2 other rooms with large areas of black mould on the walls. Management was none existent at the hotel, none of the hotel numbers were answered. Room service menu is written in Chinese only, this is a hotel/ casino aimed at Chinese tourists only. Breakfast buffet was sparse and only Chinese food, there was a cook to prepare eggs if you wanted. The other 2 people I was travelling with one room had mould, no safe and no hot water, the other person had to transfer rooms as well no air con, no hot water and no room safe.
Stayed 6 nights in Jan 2018

2/10 Terrible

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Shinoukville

Vi hade bokat 11 dagar av dem bytade vi rum 3 gånger på grund Inget Wi Fi sedan safebox inte funkade och AC funkade inte. Urusel frukostbuffé bara Asiater en dag var kaffet slut 8.30. Träffade flera andra resenärer som inte var nöjda så hotellet går inte att rekommendera....Yvonne & Thomas
Stayed 11 nights in Jan 2018

2/10 Terrible

Peter, NRW

Disliked: Staff & service, property conditions & facilities, room comfort

Nie wieder Golden Sand Hotel

Das, von Expedia verwendete Foto des Hotels (Außenansicht) ist nicht mehr aktuell. Das Hotel ist teilweise in ein Spielcasino umgebaut (siehe mein Foto). Ich kenne Sihanoukville seit mehr als 20 Jahren und das Golden Sand Hotel seit seiner Eröffnung. Ich habe in dem Hotel seit der Eröffnung mehrfach übernachtet. Im Laufe der Zeit habe ich die verschiedenen Zimmerkategorien bis hin zur Suite gebucht. Bei meinem letzten Besuch vor ca. 3 Jahren hatte ich die gleiche Kategorie gebucht wie jetzt und erhielt damals ein hervorragend renoviertes Zimmer. Diesmal erhielt ich mit Sicherheit nicht die von mir gebuchte Zimmerkategorie sondern einen Standardroom. Die Safetybox in dem Zimmer war defekt und nicht benutzbar. Nach meiner Reklamation wurde mir eine funktionsfähige Box gebracht, die jedoch nicht an der Wand befestigt wurde (konnte man also leicht die ganze Box mitnehmen). Das Steuerpult für die Lampen im Raum war bis auf einen Schalter unbrauchbar. Die Ausstattung des Poolbereichs ist total vernachlässigt. Es gibt auch nicht mehr, wie früher Handtücher am Pool. Das ganze Hotel ist nur noch auf chinesische Casinobesucher ausgerichtet.
Stayed 4 nights in Jan 2018

8/10 Good

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Odpovídá ceně

Hotel je klidný, i když je tam kasino. Většina hostů z Číny. Snídaně dobrá. Servis a cena odpovídá ceně. Bazén je teplý. Na pláž kousek
Stayed 3 nights in Jan 2018

2/10 Terrible

gcs

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーション以外はいいところがありません 設備が異常に古くエアコンも壊れていました 朝食も単調で美味しくないです
Stayed 4 nights in Dec 2017

6/10 Okay

JEAN PAUL

Liked: Cleanliness
No goog shower
Stayed 4 nights in Dec 2017

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing all round!

So they took over half hour to check me in as they couldn’t find my hotels.com despite me giving them confirmation number and eventually forwarding them my booking email. I was put in an awful room right by a very noise generator, I asked the next day if this was Deluxe as I paid for and they promptly changed the room. It wasn’t much better and I was greeted by a lizard in the room. Wi-Fi went down for over 24 hours. Most of reception staff do not speak English. Construction is still ongoing and noisy. Pool was closed for 1 day despite it was 30 degrees and glorious sun. There is a strong smell of smoke throughout the hotel. I wish I listed to other people’s reviews of this horrible hotel
Stayed 4 nights in Dec 2017

8/10 Good

Patrick

Liked: Cleanliness, room comfort

La chine au Cambodge

Hôtel où on peut fumer partout c’est surprenant, établissement chinois avec casino au Rez de chaussée , il y a très peu de personne qui parle anglais .moquette au sol dans les couloirs hygiène à revoir. restaurant avec un traducteur chinois / anglais sinon c’est l’aventure. Ville sale jonchée de détritus ce qui engendre des odeurs insupportables . Cette ville change ,de nombreux travaux sont en cours les plages sont généralement sales à l’exception de Otres à 3km . Le tuk tuk est le meilleur moyen de transport . Les restaurants près de l’embarcadère sont généralement les meilleurs .
Stayed 6 nights in Nov 2017

6/10 Okay

Ulf

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

esa, käpylä

Disliked: Cleanliness, property conditions & facilities, room comfort

Röökikoppi

Kiinalaisten tupakin hajuinen hotelli. Sisätiloissa sai poltella kessua ja aamupala oli aika surkea, ainoa mitä pystyi syömään oli riisi. Hotellin yhteydessä oli kasino joten jos pidät röökin hajusta ja uhkapeleistä tämä hotelli on sinua varten. Itse en menisi toista kertaa.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service

Under construction

Construction work going on. Too noisy
Stayed 1 night in Oct 2017

8/10 Good

Mihajlo

Liked: Cleanliness, staff & service, room comfort
This place is built only for Chines tourist. Staff hardly speak English. Breakfast was very chip Chines.
Stayed 2 nights in Aug 2017

6/10 Okay

Graham

Liked: Cleanliness, property conditions & facilities

Non smoker

Room has no smoking sign in English only, ash tray supplied in room, a/c saturated with cigarette smell. Staff extremely helpful and cannot praise them enough. Pool great, breakfast designed for Asian tastes but does have pastries and you can get an omelet etc from the egg chef. Walk to beach and nightlife.

4/10 Poor

Leo, Melbourne, Australia

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

down graded

Hotel has gone down hill since my last stay 6 months ago. Breakfast was disappointing, selection has reduced and egg chef has no idea. Hotel staff are friendly and rooms clean but lacking maintenance. Beware being on back of hotel, as construction next door starts early morning.

6/10 Okay

Verified traveller

Hotel has a great pool and a pretty decent breakfast. The room was pretty tired and the housekeeping left a bit to be desired. In the room the toilet flush "handle" was a string. It broke a couple of days in to the stay. I adder another knot to the current dozen. The bed was a little softer than a board. Housekeeping did not replace the empty toilet roll, didn't take away all of the trash, left dirty dishes, didn't leave water. Minor things, but as I told the front desk, it is not how a quality hotel is run.

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Hal, Sydney, Australia

Not great but probably reasonable value

I only stayed here on night due to a change in travel plans. Nice lobby, large pool, decent spread at breakfast were the main positives. The rooms were not great but this is an economy range hotel and standard is probably about what you would expect for the price. My evaluation of Sihanoukville was that it is not the sort of place I would want to visit again though the beach was reasonable.