4/10 - Kém
kelly, london
02/11/2025
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
This is my 3rd stay in Lfy funan. Sadly it was not up to the usual standard in term of staffs and service. Check in was very slow with ONE staff serving a long line of customers. Online check in machine wasnt working well and after filling in all details, i still have to queue up at the one staff counter to check in.
All the staff are very young and inexperience. They are not very helpful and lack professionalism. Didnt bother to inform me that free breakfast is available on weekdays either!
The kitchen which was well stocked previously now lacks most common ingredients. I wanted some salt but can't find any in the kitchen. The staff at the reception said i will have to pay for it! A teaspoon of salt...whats the point of having a kitchen when basics are not catered for!
The room is also getting very tired looking and in need of updating and deep cleaning (bathroom).
Wont be staying here again, shame, location is excellent!
kelly
Lưu trú 3 đêm vào Tháng 10, 2025
