Search Hotels Near Snook Agricultural Museum,

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"Great"

"Electronic key almost never worked. I made multiple trips to the front desk for assistance. I noticed other guests having the same issue. When I arrived, there was no one at the front desk. I waited 15 minutes before an agent turned up to check me in. Probably because the sole agent on duty was away from the desk helping other guests who were unable to unlock their room. It is time to replace/upgrade the locks. It is a huge nuisance for guests and staff."

"Just great"

"I loved the space it looks like"

"What a complete and utter lack of customer service and accommodation by this property. First on this booking: Had to extend a friend who was staying Saturday night, Booked this room at 9am and got confirmation. My friend's reservation was to extend with the new one. Front desk locked him out after shift change. They could not find the reservation and deactivated his keys. He returned at 6pm in panic. The front desk manager Ken was accomodating and let him take a brief nap while he sorted out the confusion. Ken also gave him a new room as my friend had issues with the last room. Besides Ken the Front Desk team is rude and curt and ignorant. Had issues Friday and Saturday with another reservation. Family who owns property is great but their 2 staff members Friday morning and Saturday evening are incompetent and nasty."

"I specifically booked a room with two beds because I was traveling with my daughter and her friend. However, when I got to the hotel, they told me there were none available and that because I booked through a third-party, they didn’t know I needed it too bads."

"Nice quiet place good staff nice and comfortable bed. Refrigerator ice make inside the refrigerator. You don’t have to walk the hall fully furnished very good and comfortable place."

"The room was clean but the toilet had issues and it took a while to get someone to come and fix it. When we were checking out we helped ourselves to fruit in the lobby and a staff member very loudly instructed another staff member not to refill the bowl of fruit. We felt like she was upset that we had some of the fruit. I loved the business center and the ease and convenience of printing a few last minute pages."