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"Everything was great."

"Breakfast was good with lots of options. Free shuttle service was convenient."

"First Class all the way!"

"Great hotel for business people."

"The staff were very courteous, the breakfast was so excellent and the Airport shuttle service was super. The room was just average though"

"Very helpful staff in figuring out a duplicate booking completed by a third party agent, unclear of the ongoing booking for the hotel stay - unable to cancel. Thank you!"

"Room was very nice — spacious and clean! Breakfast had a good selection with rice, omelet rolls, sausages, bread etc. We really appreciated the hotel bus that regularly ran! Staff was kind, check-in was a breeze as it’s done by machine. Also greatly appreciated the Lawson and staff in the lobby! It was very busy but they did a great job."

"Super clean and convenient for an early flight out of Narita. Quick check in and everything is provided- towels, toothbrush and toothpaste, slippers, earplugs, shampoo etc."

"Property is dated and it shows. Seems to cater to large groups transferring to and from the airport. Many of the restaurants are “temporarily closed” so we we forced eat dinner purchased at the on site convenience store. I would avoid unless you just want a shower and a bed and little more. On a positive note the airport shuttle service worked nicely. "