Khách sạn Hồ Gull Nam , Richland

"Bathroom was great. Bed to hard...pillows to soft. Staff great. Atmosphere sterile and uninviting. Breakfast was bad, nothing goos to wat except bacon and boxes cereal. Milk was warm. Would i stay again?....maybe"

"The only good thing was it was next store to the casino. TV went out and I called the front desk to ask for help and the gal said, I don't know anything about it and I am the only one here. Then when taking a shower in the morning we found out they have sulphur water, didn't even feel like you took a shower!! Could not get out of there fast enough. Oh and we are in our 70's and they gave us a 2nd floor room and there is NO ELEVATOR! Will NEVER STAY there again!"

"Very scenic, peaceful, and quiet. Only had one night there but the meal we had in the afternoon from the lunch menu was very good and we wish we could’ve stayed longer to try some of the delicious looking items on the dinner menu."

"Biggest issue I had was an almost total lack of the ability to speak English by the person at the front desk at night. I made a reservation for two rooms. It asked for the other travelers’s name for the second room when I made the booking. The gentleman checking me in, could not find the other reservation. He took a screenshot of his computer to show me and on the screenshot was the name of the person that the room was under. He could not grasp that this person was there under my...

"Breakfast was well done but the towels were like sandpaper. "

"We enjoyed our visit here. Our room was very nice and clean. The breakfast was also delicious. We will definitely stay here again when we are back in the area."

"Room was clean. Friendly staff"

"Very nice hotel. Only complaint is the for alarm flashing brightly all night. "

"Yes on both. I found that the floor in shower very slippery I had to put hand towel on floor to stand on for safety. "

"We didn’t even stay the night. Went somewhere else. Asked for a refund but non refundable online. He offered us another room but didn’t want it cus of the condition of the first room. Just said we will chalk that $75 up. Room smelt bad. The mattress cover had old blood stains from bed bugs that’s the main reason we didn’t stay. The guy was friendly but a no go for us. "

"I booked Upjohn House but was told I had to come to Henderson Castle to get the keys, and I should stay there instead. It was nice enough, the setting of Henderson Castle is beautiful. I had a lovely French breakfast my first morning, but when I came down the second morning, no one was around, I was told breakfast was from 6:30-9:30, and I was downstairs at 7:00. So no breakfast the second day, I was really disappointed as I left the place. I liked my little room, the bed was comfortable and...

"Toilet paper holder was broken in room 424. Staff was very polite and accommodating! Would definitely come back again."

"Room was a bit run down. Didn't seem like it was cleaned in awhile. Dust on the counters and cabinets. Toilet had a mold ring in it. Breakfast seemed stale. They do not put everything away everyday and leave it out until the next morning. "

"We were planning to use the exercise room but it was under innovation. Disappointing."

"Nice property, staff was very friendly, room was nice."

"Staff were helpful changing my room"

"Yes 👍 The Breakfast Menu was Fresh and the Room was Clean and Comfortable!"