Khách sạn Hồ Gull Nam , Richland

"Clean room Nice breakfast Friendly staff "

"Hotel was under construction and not everything was up to par, but overall was clean and decent. "

"Everything was good except the pool for extremely cold and kids didn’t want to get in. Other guests were there too and complaining of same issue. The hot tub wasn’t hot either. It was just warm. They said it was due to them just having filled it but it took overnight for it to be warm. The pool never did get comfortable enough to swim in. This was the whole reason we stayed here. For our grandkids to swim. Very disappointed. "

"Staff is wonderful; from check in to check out. And Patsy, who shows up extra early to make the delicious breakfast, was so friendly and accommodating. (Thank you, Patsy!) Also, the coffee is FRESH and delicious! We would stay here again. "

"All good!"

"I was very pleased somewhat with the cleanness of the room. However, only place that annoyed me I noticed the television screen needed to be clean and the pictures on the wall. I also had an issue in the shower where the water actually floated from the floor of the shower underneath of the block scrip on the floor into the middle of the floor in the bathroom but a pipe was there in case of flooding. We had to put down towels to absorbed it."

"They robbed me threatened me and had hidden fees the woman made me and my baby sleep in a car after paying for the night she was not helpful or kind asked why my husband couldn’t afford the extra fees said she was from the south side and could have me and my family hurt "

"The hotel is aged, duct tape all over the carpet in the hallways, old cracks in the shower floor with built up crud, “stuffy” feeling of the air. No usb ports We usually choose Holiday Inn because HI has good quality and free breakfast. This was a total disappointment, no breakfast buffet, and aged building. There was no warm feeling - just an overall disappointment for the cost. I wish I would’ve paid $50 more for a different hotel. Or even the cheapest hotel was more updated than this...

"Stay was okay! Excellent coffee 👌👌 Outlet beside bed didn’t work, ants in the room, shower leaked all over the floor. "

"We were there for a one night stay attending a function in the conference room. The room was clean and beds were comfortable. We did not use the amenities but were notified in advance the hot tub would not be available for use. Staff was friendly…"

"Room was very clean. Staff was very nice. Continental breakfast was outstanding. Great view. Hot tub wasn’t working unfortunately."

"Nice spot"

"Clean room. Lots of space. Nicely decorated. Friendly staff at check-in and checkout. "

"Our room was kinda weird with the super high ceilings, loud from being under the stairs and we had the handicap room so when we showered water got everywhere. We didn’t have time to try the pool and gym but it looked great. The coffee was great but the food was just ok. "

"Breakfast was good. Tv volume was on the lowest setting couldnt make it higher as only some of the buttons on the remotw worked Box elder bugs everywhere Sweat stains on the pillows as they dont have actual pillow casses Desk chair in room had food stuck to it. Walls paper thin Great water pressure Blanket and beds were soft and comfortable. Staff was friendly and accomodating Overall its an okay hotel for the money. "

"Nice property & rooms"

"The room was fairly clean but the fridge was dirty and the ice had not been dumped out for awhile bcuz it was yellow and had food in it and freezer was dirty as well. Shower curtain was moldy at the bottom and the toilet kept running and the exhaust fan would not turn off. Not what I expect for a Homewood suits"