Search Hostels in South Kelsey

"Hotel was clean and modern and the staff were helpful. But... Arrived at 6.30 pm and room still not ready, given a complimentary drink voucher which I did not have time to use. Eventually checked in at 10.30 upon my return. One of the bedside lights did not work and although there was shampoo in the shower it would not pump out. The Buffet Breakfast at 7.00 am was fresh with good variety. The checkout was smooth at 7.45 am and they paid for my parking when I explained I had not used the complimentary drink voucher."

"Always brilliant"

"The breakfast buffet was always gull and fresh, very clean amenities, not alot of parking spaces struggled the second night to get a space. Many cars where parking in a none space."

"Good around and the breakfast was full"

"ladies on the front desk were so so helpful and cheery and very pleasant. They deserve a pat on the back!"

"Another great stay. Staff very friendly and professional, convenient parking, great breakfast options, rooms clean and quiet. Great location for our needs"

"Wonderful customer service. I phoned to say that I would be late for final check in (10pm) and Alexandra, the lovely lady on the front desk, made sure I was checked in dignity and made me feel so safe about arriving late. This was my second time visiting The Swan for work trips to Blyton Park track. Couldn’t recommend this B&B enough. Perfect for solo female travellers."

"A great Hotel to stay at old town - Food & Bar excellent rooms well presented"

"Checked in for 1night as we travelled to attend a family funeral, upon entering the room the curtain was shut and the smell of mould of very overpowering. Opened the curtain to be greeted with alot of black mould all over the window the curtain and underneath the table, i spoke to staff on reception about this as my partner has chronic asthma and they moved us rooms very helpful. We moved rooms and went straight out to eat as we had been travelling all day, we went back to the room later on to notice this room also had mould in a broken window lock and a broken table, body hair left in shower! Spoke to the main desk again and they offered us a new ropm it was 11.30pm and we had to be up crack of dawn for a funeral! I saod no the room will do for 1 night as we were so tired, during the night it was so noisy people shouting. Spoke with the manager the next morning and was given a full refund as 2 rooms were disgusting. Staff were helpful but hotel is outdated and mouldy, pictures do not match reality it was like a place they house ex cons!"