Search Hotels in South Kensington, London

"Amazing stay! Staff are super friendly and property is beautiful!"

"This hotel is amazing. Very baby friendly. Excellent service, and high class rooms. "

"x"

"The hotel is stunning, the staff are attentive & professional. The bar was well stocked & reasonably priced. The room (executive room) was well equipped. Luxury robes & toiletries, spacious & air conditioning. But as with most large chain hotels obvious details in design are missed - huge mirrors and dressing tables supported by normal hairdryer - except there was no available plug socket anywhere near. Ditto the luxury espresso machine, great but tea drinkers using the kettle would be stumped with no socket again. And why is the only bin in the bathroom, nothing for tea/coffee debris etc Returning to hotel at 11pm to find bar closed was disappointing but we put it down to being a Sunday. Overall the stay was superb and we’d definitely use it again for city trips."

"It was very well maintained although i wish their ice machine was working so i could have enjoyed the starbucks machine over all i had a great stay"

"Staff are exceptionally excellent—front desk, restaurant, etc. "

"Enjoyed our stay here! When we came to check in was told that they only had basement rooms available unless we wanted to wait - when looking for hotel rooms I purposely didn’t book some hotels as they were windowless rooms so opted to wait. The lady behind the desk seemed a bit dismissive and over her shift, she told us to sit and wait and would let us know when our room was ready. She left her shift and did handover and then I went to check with the man who was now on the desk and he didn’t know we were waiting but that was all sorted and the rest of the stay was good! Was a bit nervous after that first interaction Would recommend this hotel, nice and peaceful - bathroom was slightly dated but functional and room was nice, bed was comfortable."

"Very good no complaints"

"Truly average hotel. Rooms small and a little worn . Bathrooms have been refurbished. Breakfast okay and of reasonable value if you book ahead. Cleaning average and somewhat enthusiastic with occasional bangs on the door at 8 am in the morning which are a little overzealous My biggest complaint relates to the gym - this is not located in the hotel but in a separate structure about 50m away and is subcontracted to a separate entity They do not allow access to anyone under the age of 16 and their regulations compel one to fill out registration forms on a daily basis including health and safety documentation - this takes about five minutes to do. The gym is equipped with old life fitness equipment about 15 to 20 years old and some technogym treadmills and cross trainers It will be well below the standard that you would see in the average Hilton or similar level brand hotel anywhere in the English speaking world / in my opinion it would not be a suitable hotel for someone who is travelling with a teenager who wanted to go to the gym or indeed who had a desire to visit the gym in the evenings as the gym is closed from 4 o’clock on Saturdays and Sundays Overall this hotel is adequate but the gym arrangement is subpar and you could well do better elsewhere."