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"The hotel is beautiful. The staff truly is amazing. I found it a little pricey for meals & laundry service but I readily admit the service reflected more than appropriately. The beds are an area that definitely need attention (very hard), the tvs are a little small and limited. But the pool is top notch, the hot tub was fantastic, the service was the best I’ve ever had in any hotel. Over all, the people that work there make that place worth the stay. Thank you!"

"clean rooms, staff was there to assist, mall enclosed on property food and bar excellent"

"I came from the USA to Eldoret and booked my stay at Willow. The staff was very kind and respectful. The room was clean, bed was comfortable, and my stay was very pleasant. I will definitely book here the next time I come to visit Eldoret. Thank you Willow for the great hospitality! Kendra Cruz"

"i enjoyed my stay, i can recommend "

"Awesome "

"Clean and safe. "

"The room was very clean, the staff were very nice and helpful. I’m terrible at names but the young lady at the front desk was super nice, friendly, helpful every day. "

"The room was good "

"need more disable parking"