Khách sạn Spring Arbor

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"Everything was great as usual. I just wanted to let you know that the heating remote did not work well. We also could not find a local news/weather channel on TV. That might be nice to include instructions on how to find that, if possible. Thank you and we look forward to staying there again. "

"The room was suppose to be non smoking, the room smell like cigarette smoke, the bed was the same smell. Bath room sink, didnt drain. Went down to get hot water for coffee and it was warm . Didn't feel like the breakfast area was clean. "

"Breakfast was routinely cold ... even within 15 min of opening"

"Parking was easy."

"Poor customer service. Signs in the room say no problem if you forgot to bring amenities available upon request. Well all they had were 2 towels in the room and didn’t have any available and was told won’t be any until the next day in the afternoon. The receptionist way of expressing that was that he was being bothered and wasn’t even thinking about going above and beyond to make a loyal customer happy. Guess washing towels is too much work now a days."

"The breakfast wasn't that great"

"The staff was incredible and the environment was so quiet Serene and clean"

"The breakfast was good "

"The room and even on the way to the room is outdated and smells like old .. They definitely need to repaint and throw away the carpet everywhere."

"Very friendly staff, clean rooms, nice and quiet area. Definitely recommend fo anyone wanting to stay in jackson"

"My stay was Great 😃👍"

"Well first dogs barking in the hall for about 5 minutes at 1am. Then there fire alarm was glitching and beeping at 645a. Then leaf blowers going blowing the snow. Made for a rough time sleeping. Staff was great though and very kind. Lady at the counter was from another hotel. Veey kind and helpful though."

"Ample parking and the heating system worked great in the room. Very clean. Good pool for the kids but they do not have a hot tub. There is a Culvers across the street and a Olive Garden next door. Both are a minute walk away. Lots of shopping within a 2 minute ride not to mention pretty much anything you fancy for a meal. I would recommend this property."

"The room was clean. However, 2 of the containers were off the wall, laying on the counter. All three, soap, shampoo and conditioner were completely empty, and looked like it hadn't been filled in a while. The ice maker was broken and looked like it had been broken for a while. The hotels' web site advertises a continental breakfast. Nope. In fact, when we stayed there in 2023, they said that they hadn't served the breakfast since covid. They need to update their website to reflectthat there is...

"Room was perfect! Clean and comfortable."