Khách sạn Springfield

"We arrived and we were given keys for a double bedroom. We went back to the concierge and were told that the King sized bedroom that we RESERVED was given to other people, and that this was the only room left. We decided to stay since it was late and we were tired. When I was given a parking permit, and took it to our car, my wife stayed at the reception area. A man came in asking for a room, and she offered him one, which tells you that she was lying about giving us the only room left. The...

"price and quality service is very good"

"Clean room and helpful staff. Easy access to the metro. Very happy with our quick stay here."

"Yes"

"Clean room and nice staff"

"Parking was very good. Close to DC, very convenient. Did not get room cleaned one day, had to get items from after hour shift. Ice did not work the whole week we were there, had to get ice from front desk, some days they were out and that was inconvenient to wait."

"Didn’t provide a room close to elevator even though we requested a that since we were handicapped. Room had broken fan unit over the bed , broken switch and was the decor was worn and dated"

"Breakfast was good. Room was not cleaned properly. Bathroom has molds."

"Nasty nasty unsafe place!!! Horrible area people camping in the parking lot! Smells like weed, nasty dirty rooms nothing as pictured major misrepresentation of what you will get. Bribe bags to give a five star rating! Refuse to refund DO NOT BOOK here!"

"Studio apartment was nice and clean, no fault at all. staff were kind and helpful. The hotel was at a good location with shopping malls, etc near by."

"Staff was friendly but housekeeping needs to be more careful, I found our door was left wide open when they entered to replenished our towels while we were out and we returned to our door open. Front desk can have better communication we had to wait a while to get a room after checking and find out we were on the top floors and the elevator was out of service for the first couple of days we were there until the last day it was worked on after being told it would work by the end of our first...

"I like that the property is well maintained and the staffs always are attentive to my needs and attention. It’s a gem in the business"

"Comfortable beds. The TV kept freezing up."

"it was great overall"

"This hotel made travel feel easy mode! The room was so clean I briefly considered taking my shoes off at the door like I was visiting grandma’s house. The staff were friendly, helpful, and somehow always seemed to appear exactly when I had a question. The airport shuttle was right on time, saving me from my usual ‘am I going to miss my flight?’ panic. And the parking? Plenty of space—no need to audition for Fast & Furious just to squeeze into a spot. Would definitely stay here again!😄"

"Loved the staff,they made you feel very welcomed ,the rooms were very clean,as well as the property. Plenty of places to eat within walking distance. The complimentary breakfast was good but the coffee stole the show There is nothing better than a good cup of coffee in the morning."

"👍"

"worst parking spots availability, worst system of grabbing a tag to keep in the car otherwise towed, lift broke some people stuck in the elevator, no iron box in the room for pressing cloths, overall very bad experience"

"The lady at the lobby during the daytime was very professional and not the same happened with the second shift, my room was not cleaned and were telling me that it was my fault. Breakfasts were good and ALIX made a difference with her service and attention to details basically constantly helping guests; She provided a very good customer service. Very disappointed with the smell of the room and think that rate is overpriced."