Khách sạn Springport

"123"

"I had an issue with this hotel in the past where we asked for a late check-out to which we were granted, but the manager took it upon himself to then enter our room when I walked a load out... just as my wife was getting out of the shower. It was a whole big ordeal where I almost got the police involved and after this stay, I almost wish I had. It's been a few years since we've been to this location and it's under new management but I'll be damned if the same thing didn't happen this morning!...

"Clean and convenient"

"Good staff"

"We arrived, we slept, we left. All exactly as expected for a facility of this class."

"I've stayed at days in before, and received great customer service. The staff was not helpful at all. I had several rooms because we were there foe a graduation. They had cheaper rates the day of and would not honor there current rate. The hotel rooms looked as if they were all under construction. Two of the rooms had broke. Faucets. The tub was filthy. Stains were on the sheets in two of the rooms. I will never stay at this location again."

"This hotel is a 10/10, love my stay and staff were so friendly. Will always be my first choice in Jackson MI."

"The staff was amazing! They are very thorough and helpful! Breakfast was fantastic! Will come back!"

"The rooms were clean. The staff was excellent. Overall hotel stay was a 5 out of 5."

"The outside of the hotel looked dirty the same with the lobby. The elevator smelled horrible and room windows were filthy. The furniture was dusty. The shampoo bottles were moldy. I just don’t understand how can this place be in business. The pictures shown on the Expedia website weren’t real to what I expected. Please don’t stay there."

"I like the exercise room and pool. Free breakfast was good."

"Great stay, will stay here again!"

"."

"I loved the cleanliness of hotel and the many things we had access to, our studio room had a refrigerator and also a sofa bed that was very convenient we also had green apples available if needed and hot tea and coffee if needed to relax/kick back. Our staff was wonderful. The breakfast was so fresh and tasty."

"Was worst hotel ever pool is broken beds suck staff is rude no internet no breakfast TV broken"

"Turned on air whem I arrived. Got too cold"

"Somehow, the room key didn't work all sudden on the last day of stay. And the before the check out, a lady approached to my husband and screamed that he had to pay for the breakfast. First of all, it is not necessary to raise a voice to the guest, any circumstance. I don't know what confusion comes from but hopefully they have a little better employee education for future."

"Quite an unsafe property. Had to check out a night earlier because of unsafe conditions. No amenities were provided. No WiFi, no room service and bugs in the room."

"The staff was rude and impatient"