Search Hostels in St. Helen Without

"The room was clean but very basic amenities, not even a bottle of water could be found there. The staff was not knowledgeable at all when we were asking questions about the hotel and possible plans to do nearby. "

"This is our 3rd stay at the Store in the past 7 months and won’t be our last. We love staying at this central, modern and well designed hotel. It has the right amount of luxury and the staff are wonderful, friendly and helpful. The rooms do vary but we have begun to become familiar with some of the rooms. They have a very good breakfast with some continental items but you may also order from the à la carte menu. We chose not to include breakfast this time only because we eat too much when we do! We also booked the complimentary 1 hour in the thermal suite which my husband throughly enjoys. They also have additional paid spa services you could book which I’m sure are lovely but we haven’t had an opportunity to do so yet. The hotel is centrally located right on Broad Street but the windows to the rooms are very well soundproofed so I was never bothered by any street noise but on occasion in the mid morning I would hear footsteps from the room above us (they sounded like heavy footed walkers!). Do note that you can’t drive up to the hotel doors but you can stop your car a 2 minute walk away and they will come help you with your luggage if you need it. Also note that they don’t have parking, but there is a car park a 5 minute walk away. It’s expensive (£35-40 per 24 hrs) so do factor that in when you travel to Oxford (as I believe most hotels don’t have parking). The hotel also has a lovely (small) rooftop Terrace bar which is great on nice days. You can sit outside or inside "

"Clean and quiet room, excellent staff, very helpful"

"Located out of Oxford centre but with great access to the ring road, restaurants, shops and amenities. Limited chargeable parking onsite but good on street and car park facilities nearby. Clean simple hotel, no frills or opulence as your expect from this budget chain. "

"The hotel was ok. We booked an executive double room, areas of it could do with updating the sofa was very hard and stained. We were on tbe ground floor but we’rel left with no choice but to sleep with the patio door open as the heating was blasting out. The Spa is in need of some serious attention, the Jacuzzi has clearly been out of action for months, and it doesn’t look like anything is going to be done about fixing it any time soon. The changing rooms are in need of a deep clean and tbe chairs in the spa reception are all in need of replacement as all have ripped upholstery. One evening we went to the bar the glasses we were given were dirty (both had visible lipstick marks) breakfast was adequate for the price, but fairly basic. "

"The property was clean but scruffy. A bit run down. The room was basic and comfortable. Bed comfortable. The bathroom was too small. My husband is 6ft 2. He struggled to sit on the toilet. Knees against the shower screen. The shower wasn't enclosed enough, the water leaked on the floor. The breakfast was good, basic cooked and continental. We weren't aware of the parking at the back of the property but we managed to squeeze into a parking space at the front. The property is 25/30 min walk to Oxford city centre. Which suited us."

"It was a comfortable bed but lacking in other areas. After seeing the picture of the hotel it was disappointing to find our room was not in the main hotel but the garden Annex. This was an unpleasant looking concrete building detached from the hotel and quite a walk in poor weather. Also we were left with only one 2 even though it was a booking for 2. Also we were convinced that we had chosen the package with breakfast but it turned out this was not part of it. So I cannot comment on the food. "

"We had a really lovely spacious room with a little patio and outdoor seating. The bed was very comfortable, lovely clean bedding, and the bathroom was spotless. Very nice toiletries. We decided to have dinner at the last minute which was really very nice. Nice river walk into the centre of Oxford rather than walking along the main road. The only negative was having to pay £25 for parking! "

"Really lovely motel with lots of thoughtful touches to make the stay comfortable. The shower was incredible, like a therapy session in itself. We were less impressed by the adjoining diner. The food missed the mark a bit, although the restaurant itself and the ambience was good."