Checking in was good,lobby area is clean,when I walked into our room,the drawers too the dresser wouldn't close unless you lift the drawer up to do so,and didn't realize it until the next morning that there was candy or some colorful stains on the sheets from whoever slept there before us,which is gross and I should've checked the sheets before hand,but I thought when you check into your room that everything would be clean obviously not here,there was a Mike and ike green piece of candy under the microwave, my son discovered that, and when I went swimming, there were no towels anywhere,you had to go ask for some up at the front desk,and when we left out towels at the table and chairs in the swim room because there was no where to put them ,well the towels was still where we left them,no one collected them to wash or anything until a night before we left,and during that whole time we stayed which was from end of September till yesterday,the house keeper never cleaned out room at all or get any trash from us,nothing,we had to ask her for toilet paper and pillows,and for clean bedding but she never came to our room with sheets,just a blanket and pillows and toilet paper,we asked the front desk if someone can get our trash for us,so the security guard grabbed our trash and have us trash bags for our two trash cans that's was in the room, plus when I walked past a room,right up the steps from room 234 ,don't remember the room number to that room but that rooms window was broke.