Find hotels in St. Marks, FL from 1.265.658 ₫

"We arrived at this hotel late after getting off a job site and immediately found bed bugs in our room after checking in. We notified the front desk, and instead of handling the situation professionally, the employee who came to the room was extremely rude and confrontational. He actually raised his voice at us over the issue. He then moved us to another room, but while there were no live bed bugs visible, there were dead bed bugs in that room as well. We were understandably uncomfortable staying there, and the employee seemed irritated that we would not accept the second room. We were told we would receive a refund, and the manager even confirmed through Hotels.com messages two days later that a refund would be issued. Despite that, the hotel has now refused to refund us. The condition of the rooms combined with the way we were treated was completely unacceptable. Do not waste your time or money staying here."

"Clean room, attentive staff, good location. "

"Acaleptable pero deteriorado por el tiempo"

"Rooms were Great! The view is not desirable but not the main attraction, the staff was extremely Pleasant( Mr. Rowan) "

"I stayed Friday through Monday, no hot water on Saturday, there were no curtains to block the very very bright parking lot, so it looked like it was daylight in my room at night. Only gave 1 set of towels. "

"Will be back! Very clean and spacious."

"I called Thursday to make sure my room was booked and my guest was on the check-in due to the fact I wasn't gonna be there til 1 am. He calls me to let me know that he was not on the check in and that there was nothing he could do so I spoke with front desk Jessica. She told me to call and talk to reservations so I did they gave me a run around hung up on me called back finally after 1.5 hours later I got him on the check in. But by then I was almost there so he just waited for me. Once I got there at 1am I went to my room to find the toilet was not working went down got a new room and the light wasn't working. Finally got to lay down after about 1 hour bs"

"nice"

"We did not stay here. There was no hot water so we found another hotel."