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Stafford South Hatherton House Hotel

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Photo gallery for Stafford South Hatherton House Hotel

Terrace/patio
Exterior
Room
Reception
Bathroom

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
IPod dock
Digital channels
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
IPod dock
Digital channels
  • Sleeps 3
  • 1 Single Bed
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About the area

Map
Pinfold Lane, Penkridge, Stafford, England, ST19 5QP

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Racquetball/squash

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1844
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Payment types at the property

Important information

Property is also known as

Hatherton Hotel
Hatherton House
Hatherton House Hotel
Mercure Hatherton House
Mercure Hatherton House Hotel
Mercure Stafford South
Mercure Stafford South Hatherton
Mercure Stafford South Hatherton Hotel
Mercure Stafford South Hatherton House
Mercure Stafford South Hatherton House Hotel
Stafford South Hatherton House
Stafford South Hatherton House
Stafford South Hatherton House Hotel Hotel
Stafford South Hatherton House Hotel Stafford
Stafford South Hatherton House Hotel Hotel Stafford

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Stafford South Hatherton House Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 55 out of 333 reviews
Rating 8 - Good. 104 out of 333 reviews
Rating 6 - Okay. 89 out of 333 reviews
Rating 4 - Poor. 52 out of 333 reviews
Rating 2 - Terrible. 33 out of 333 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Mona

Liked: Cleanliness, staff & service, room comfort
Shabby and rundown on the outside, but my room was very satisfactory. Staff were very friendly and helpful. Good location. Very quiet.
Stayed 2 nights in Oct 2022

6/10 Okay

Dave

Liked: Cleanliness, staff & service
Disliked: Amenities
Front staff excellent and room was clean. But there was no bar or restaurant or even breakfast. Fortunately a short walk to Penkridge centre and several excellent places to eat.
Stayed 1 night in Sep 2022

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful on our arrival. Room very comfortable and clean. Short distance away from village for either take away meals or eating in. Convenient for M6.
Stayed 1 night in Jul 2022

10/10 Excellent

Gemma

Liked: Cleanliness, property conditions & facilities, room comfort

Super comfy

Super spacious and comfy just had what we needed. Only strange thing u rarely saw staff ha.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good budget hotel

As other people have said, the hotel is looking tired and in need of tlc but we had a large clean room with big comfortable bed. Plenty of hot water and the staff were very friendly and helpful. At a budget price, we found nothing to complain about and would definitely stay here again. Penkridge itself, only a couple of hundred yards away, is delightful, with great pubs and places to eat.
Stayed 3 nights in Jul 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Not bad for the price outside is looking tired though
Stayed 1 night in Jul 2022

4/10 Poor

Mansour

Liked: Staff & service, property conditions & facilities, room comfort

No hot water

Nice clean room and comfortable but no hot water couldn't have a shower when I woke up, and no phone in the room to call reception
Stayed 1 night in Oct 2022

10/10 Excellent

maureen

Stayed 1 night in Oct 2022

10/10 Excellent

Jackie

Stayed 1 night in Sep 2022

10/10 Excellent

Becky

Stayed 1 night in Sep 2022

10/10 Excellent

Anthony

Stayed 1 night in Sep 2022

10/10 Excellent

Adrian

Stayed 1 night in Aug 2022

8/10 Good

Jay

Stayed 1 night in Aug 2022

2/10 Terrible

David

Stayed 1 night in Aug 2022

10/10 Excellent

M

Stayed 2 nights in Jul 2022

8/10 Good

Michael

Stayed 1 night in Jun 2022

2/10 Terrible

Linda

We didnt stay we were moved to sister hotel because of hotel closure Roman way Hotel we didnt stay room unsatisfactory awaiting refund to no avail
Stayed 2 nights in Jun 2022

10/10 Excellent

Mo

Liked: Cleanliness, staff & service
Disliked: Amenities
The property itself is very run down, and needs to be refurbished and the exterior grounds tidied up. The resturant facility hasn't been in use for years for whatever reason, so I would suggest the owner should consider creating self catering accommodation as a future possibility. Staff are brilliant, but seem to be frustrated with having to apologise continually to visitors about the lack of facilities.
Stayed 3 nights in Jun 2022

4/10 Poor

Alison

Stayed 1 night in May 2022

8/10 Good

Peter

Liked: Room comfort
Overall good although there is no food or beverage available on site.
Stayed 3 nights in May 2022

8/10 Good

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Stayed here overnight whilst meeting up with friends
Stayed 1 night in May 2022

4/10 Poor

Michelle

Stayed 1 night in May 2022

10/10 Excellent

Cathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet dog friendly hotel

What a great find! Charming little hotel that really is dog friendly located on the quiet outskirts of a lovely little town. Really glad we opted for two nights over just the one needed as it gave us a chance to wander the town. The hotel itself is nothing grand, it could do with a little TLC here and there, and its a shame there is no food or bar available. However there is so much in easy walking distance that was just us being lazy. It was comfortable, the room was clean and quite pleasant, and the staff were very friendly and helpful. Your next door neighbour is a memorial garden that leads to the church and graveyard, so late night disturbance is rather unlikely. It does also back onto a railway line, but we didn't find it that obtrusive. This will be our hotel of choice anytime we are up here for a dog show on on the way further up north. Only complaint is not down to them its that google will try and send you about 3 miles down the road - which at night means you end up totally lost.
Stayed 2 nights in May 2022

6/10 Okay

Peter

Stayed 1 night in Apr 2022

4/10 Poor

Madeleine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsanitary

Not ideal. Used condom wrapper on the desk of first room. We didn’t look further to see what else hadn’t been cleaned and asked to change room. Reception did not seem surprised at the news. No compensation offered. New room was better but bins etc still not emptied from previous guests and surfaces in room and bathroom had a sticky residue. Corridors and stair wells also scattered with used tissues and other litter, large cobwebs and dog urine (which I appreciate is also the responsibility of the dog owners). We had our two dogs with us, and really appreciate pet friendly accommodation but have never experienced that level of uncleanliness. Don’t normally leave negative feedback but this stay was next level disappointing.
Stayed 1 night in Apr 2022