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"Easy parking,great food,lovely grounds."

"Very dated hotel. It’s clean and the staff are polite. The bar had run out of tapped beer and snacks. Not only that it shut before midnight including residents. Barman did give me a free short to compensate but a group of friends meeting up would have happily sat there until late! Breakfast was decent, a little limited. Cooked offering was tasty. My room was a single and very small but got the job done."

"Only stayed in room, was nice"

"We had a mixed experience at Chilworth Manor, but the staff really made the difference. Initially, we were checked into a very small, basic room. The walls were in need of a fresh coat of paint and it felt quite tired. To make things difficult, we were placed right next to a couple with two dogs—which wasn’t ideal as we were staying with a baby. Thankfully, the staff were lovely when we raised our concerns. They were very understanding and moved us to a larger room, which we really appreciated. It made the rest of our stay far more comfortable. The hotel has a nice bar area with a good atmosphere. We also enjoyed using the pool; however, it’s worth noting that it seems to be run as a separate business rather than being exclusive to the hotel. It was quite busy during our visit because of children's swimming lessons taking up a lane alongside the regular swimmers, but it was still a nice facility to have access to."

"I booked this property to take my children to see grandparents just before Christmas, they hadn’t seen for over two years, it took me two years to save the money to do so. My eldest child caught a bug and I contacted the hotel to ask if there was any way they could move the booking as I had booked a non refundable room. I hoped with my explanation and the fact it was Christmas alongside the fact they are part of a worldwide hotel chain that they would show some compassion and Christmas spirit. However they just outright refused to change the booking and even had the cheek to offer me a good rate if I rebooked through them directly! I will never ever book a Hilton change hotel again, even if money became no object in the future. I had broken hearted children who were looking forward to seeing grandparents and I had to explain that Christmas wishes do not always come true. Very very poor customer service "

"Only issue would be breakfast stops at 9 am "

"Great reception staff, nice room, handy for the railway station. "

"Nice spa, nice renovations, shame the steam room wasn't working. The mens showers were cold. But other than that this was a nice hotel experience. The bedroom was a little small but well kept. The bar area and restaurant was well appointed and you can see nice refurbishment work had happened. The breakfast was excellent and worth the money. The location was quite good to access town with a short walk."

"This was a great hotel for our family weekend away to Paultons Park. The Reception staff were 5 star ... others we encountered around the hotel were fine but not to the same standard as the front of house Gentleman who checked us in. The hotel is clean and the breakfast standard was good but they seemed to run out of food very quickly and it took quite a while to replenish. The bar is a bit lacking in variety but it was fine for a quick drink. We had dinner at a pub called The Farmers House (outstanding food and service) so cannot comment on dinner but the menu looked fine and not overly priced. We went to the pool between 5pm and 6.30pm. It was very busy but the kids loved it. Overall an enjoyable stay and we would book again. "