Khách sạn Suganuma

"スタッフ"

"I was immensely pleased with this hotel. The room was advertised as having a "Mt. Fuji View" which I suspected would be barely visible or largely obstructed in some manner (thank you trauma from other misleading hotels!) BUT this hotel absolutely blew me away with the view we got. When the weather was clear, we had an amazing view of Mt. Fuji as advertised. The hotel is not far from the train station and can be reached on foot. There are several bus stops directly outside the hotel which makes...

"昔ながらのプラスチックの長い棒のついた鍵が懐かしかったですが、外出時にフロントに預ける方式も特に問題ありませんでした。 枕元にスマホ充電用の電源がないのが今時は少し不便。"

"Staff was very nice and helpful."

"The room was very clean and comfortable, checking in was reasonably easy checking out was also easy. They don’t necessarily serve breakfast, but you get complementary coffee, tea juice as well as they have some bread rolls to choose from. It seems to be more in a residential area, but that is not necessarily a bad thing, you can also rent bikes from them at your leisure. It is very convenient for exploring around the lake area by Fuji."

"シャワーの水や排水口から不快な臭いがした"

"Stayed there for a night to shop at Gotemba. The view of MT FUJI was super awesome if the sky are clear. Nothing much to ask for since it was just a night stay. What I thought should have improve is the availability of water dispenser. Water and tea will be close at a specific time which I feel can be improve. The amenities in the onsen room should also provide a facial cleanser/toner if possible,"

"The facility is a little dated and distant from public transportation. You will need to utilize either a taxi or the provided shuttle to Kawaguchiko station. Otherwise, every single room has a stunning view of Mt. Fuji, the public bath is nice enough, the breakfast is pretty good, and the staff were helpful with English-speaking guests. There is a large Manga collection in the lounge as well as a gift-shop. The view of Mt. Fuji is good enough that you can get all your pictures and videos from...

"We absolutely loved the charm of this place! We didn’t do the breakfast, but we indulge in the onsen, nighttime Ramen, and the ice cream post onsen! The staff was very helpful and kind, and very patient with us using Google translate. We loved our time here!"

"Good room, met expectations and nothing to complain about"

"ミニバンを駐車場に停めるのは、１階２階は狭いから、３階の屋上に停めると駐車しやすい。"

"新しい建造物では無いがリフォームもされていて立地も素晴らしく部屋も広くゆっくり寛げるホテル"

"Hog spring is excellent"

"The room was stuffy and smelly, especially the pillow, it smelled terrible..."

"朝食がご当地のグルメがあって、とても美味しく良かったです。"

"I stayed at Hotel Fuji Tatsugaoka for two nights in early 2026 as a base for visiting Fuji-Q Highland and exploring the Fuji Five Lakes area. Overall, it was a very satisfying stay. 10 min. Walking distace from the park. Room was clean, small but this is typical from japan so it was not a problem, onsen was nice and relaxing after walking all day. Got a nice view to Mt. Fuji which luckily i had a clear view. Staff were genuinely friendly and helpful check in and check out was quick and without...

"We stayed 3 days in this hotel while visiting Mount Fuji on our first trip in Japan. Everything was perfect, clean and inviting. The staff is charming, prompt to help anytime you ask them. (We needed to know more about the luggage transfer service). We loved our room as much bigger than our Tokyo one. The breakfast was delicious and generous in a spacious area with a view to a beautiful forest, the hotel surrounding is lovely with many traditional residences. Yet the hotel is only 2 minutes of...

"Definitely will stay again"