Crowne Plaza Suzhou by IHG

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Luxury
5.0 star property
9.6

Exceptional

Luxury family-friendly hotel near Jinji Lake

Located close to Gate to the East and Suzhou International Expo Center, Crowne Plaza Suzhou by IHG provides a marina, a corner/local shop and a terrace. Treat yourself to a body treatment, a massage or a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is 2.648.217 ₫
3.087.821 ₫ total
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room, 1 King Bed, Lake View (Jinji)

A hotel room with a large bed, a TV, a dining area, and a view of the sea.

Premium Room, 1 King Bed, Lake View (Jinji)

  • Lake view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Double Beds, Lake View (Jinji)

A hotel room with two beds, a desk, a chair, a TV, a lamp, and a view of a cityscape and water.

Premium Room, 2 Double Beds, Lake View (Jinji)

  • Lake view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Lake View

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Premium Room, 1 King Bed, Lake View

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, a desk, a TV, a mirror, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Accessible

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Double Beds, Lake View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Premium Room, 2 Double Beds, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Club lounge access (Captain, Lounge Access)

A modern hotel room with a large bed, a TV mounted on the wall, a sitting area with a chair and a small table, and a large bathtub.

Suite, 1 King Bed, Club lounge access (Captain, Lounge Access)

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Club lounge access (Explorer, Lounge Access)

A modern hotel room with a large bed, a TV, a desk, and a city view.

Suite, 1 King Bed, Club lounge access (Explorer, Lounge Access)

  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Club lounge access (Navigator, High Floor, Lounge)

A modern hotel room with a kitchen area, a seating area with a sofa and chairs, a large window with a city view, and a flat-screen TV mounted on the wall.

Suite, 1 King Bed, Club lounge access (Navigator, High Floor, Lounge)

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Accessible, Lake View

A hotel room with a large bed, a desk, a chair, a TV, and a view of a body of water.

Premium Room, 1 King Bed, Accessible, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a bed, a desk, a TV, a mirror, and a bathroom visible through an open door.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Club lounge access (Pilot, High Floor, Lounge Acc)

A modern hotel room with a large bed, a view of the city, and a balcony with a plant.

Suite, 1 King Bed, Club lounge access (Pilot, High Floor, Lounge Acc)

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club lounge access (High Floor, Lounge Access)

A modern hotel room with a large bed, a flat-screen TV, a dining area with a view, and a sailboat painting on the wall.

Premium Room, 1 King Bed, Club lounge access (High Floor, Lounge Access)

  • Garden view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Double Beds, Club lounge access (High Floor, Lounge Access)

A hotel room with a large bed, a smaller bed, a desk, a chair, a TV, and a view of the city.

Premium Room, 2 Double Beds, Club lounge access (High Floor, Lounge Access)

  • Garden view
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club lounge access (High Floor, Lounge Access)

A modern hotel room with a large bed, a flat-screen TV, a dining table, and a large window with a city view.

Premium Room, 1 King Bed, Club lounge access (High Floor, Lounge Access)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a TV, a desk with a chair, and a large window with a view of trees.

Standard Room, 1 King Bed

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Double Beds, Club lounge access (High Floor, Lounge Access)

A hotel room with two beds, a TV, a dining table, and a large window with a city view.

Premium Room, 2 Double Beds, Club lounge access (High Floor, Lounge Access)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, and a wall mural.

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

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About the area

Located in Suzhou Industrial Park, a neighbourhood in Suzhou, Crowne Plaza Suzhou by IHG is near a metro station and on a lake. Humble Administrator's Garden is a popular attraction and the area's natural beauty can be seen at Jinji Lake and Yangcheng Lake. Gate to the East and Suzhou International Expo Center are two other places to visit that come recommended. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with hiking/biking trails.
Map
168 Xinggang Street, Suzhou, Jiangsu, 215021

What's nearby

  • A park with yellow sculptures, a pathway, and a waterfront.
    Jinji Lake
    1 min walk - 0.1 km
  • A river with a cityscape on the opposite bank, featuring modern skyscrapers and a distinctive curved building.
    Gate to the East
    13 min walk - 1.1 km
  • Suzhou Center Mall
    8 min walk - 0.7 km
  • Suzhou International Expo Center
    9 min drive - 3.8 km
  • Yangcheng Lake
    20 min drive - 17.9 km

Getting around

  • Dongfangzhimen Station
    10 min walk
  • Suzhou Railway Station
    18 min drive
  • Pudong International Airport (PVG)
    119 min drive

Restaurants

  • T.Boat
    6 min walk
  • Sun Seeker
    7 min walk
  • 苏面坊
    5 min walk
  • 星巴克
    8 min walk
  • 우양정육식당
    6 min walk

About this property

Crowne Plaza Suzhou by IHG

  • Luxury family-friendly hotel near Jinji Lake
  • Located close to Gate to the East and Suzhou International Expo Center, Crowne Plaza Suzhou by IHG provides a marina, a corner/local shop and a terrace. Treat yourself to a body treatment, a massage or a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
  • Other perks include:
    • A seasonal outdoor pool and an indoor pool
    • Buffet breakfast (surcharge), motorhome/coach/lorry parking and train station pick-up service
    • ATM/banking services, a front desk safe and concierge services
    • A ballroom, a gift shop and a lift
  • Room features
  • All 388 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with designer toiletries and shower/bath combinations
    • 42-inch LCD TVs with satellite channels
    • Wardrobes/cupboards, fridges and electric kettles

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  • Restaurant
  • Air-conditioning
  • Gym
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includes taxes & fees
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Frequently asked questions

Does Crowne Plaza Suzhou by IHG have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Crowne Plaza Suzhou by IHG?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Suzhou by IHG on 29 Nov 2026 start from 2.648.217 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Suzhou by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Suzhou by IHG?

There is free parking nearby.

What time is check-in at Crowne Plaza Suzhou by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Suzhou by IHG?

Checkout is at noon.

Where is Crowne Plaza Suzhou by IHG located?

This family-friendly Suzhou hotel is located on a lake, within a 15-minute walk of Jinji Lake and Gate to the East. Suzhou International Expo Center and Humble Administrator's Garden are also within 6 mi (10 km). Dongfangzhimen Station is 10 minutes by foot and Yanyuqiao Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Suzhou by IHG Reviews

9.6

Exceptional

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 153 out of 197 reviews
Rating 8 - Good. 32 out of 197 reviews
Rating 6 - Okay. 10 out of 197 reviews
Rating 4 - Poor. 1 out of 197 reviews
Rating 2 - Terrible. 1 out of 197 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely beautiful hotel with very large rooms. I had an amazing view across the city. Room service was prompt and delicious and the staff were really attentive. Thank you so much for a wonderful stay
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very polite and friendly
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Close to the shopping. Great view.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The location is convenient and the view is wonderful. The interior of both the public areas and the room is beautifully designed. The breakfast offers many options with a nice environment.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowded on weekends. Great Breakfast. Slow Roujiamo. Very nice hotel with kind people. Always happy to stay.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, beautiful view! Staff are very friendly. Breakfast is amazing, so many choices.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Sunny Jiang

Highly recommend, everything’s perfect for family trip!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super conveniently located, with a super beautiful lake trail leading to an area with fountain shows at night. 10 minute walk to the arch building, which has an insanely huge shopping mall around it with many dining options. The hotel itself is nice and clean. The views and locations are amazing, would definitely stay again.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at Crown Plaza is very friendly and accommodating during my stay and made me feel comfortable and happy! Also, the continental breakfast has a great variety. They cleaned my room very well and got to know me as a regular requesting oat milk lattes in the morning. Room service was always attentive and friendly. I would definitely stay here again
Stayed 17 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Hotel had small fire but under control. The best part is how they deal with emergency. They put guest satisfaction at first. Beside the great service, the hotel is beautiful. You get the view of the Jingji lake and the door of the east. Very convenient to the mall and countless restaurants on the Ligongdi,easy subway ride to the old town as well. I will definitely stay there again. Highly recommended!
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Some improvements required for excellence

The Crowne plaza Suzhou was very clean. The bed very so comfortable and the room was good. The breakfast was superb. Lots of options both Chinese and western. It is located near a shopping centre and also easy access to the metro. There is a walkway around jinji lake accessible from the hotel. We ate 3 nights in the Prince restaurant in the hotel. On 2 occasions, the food was superb. On our last night, the service was dreadful and we waited over 1 hour for food. We asked for non spicy food but it came out so full of chillies that we couldn’t eat it. We ended up leaving the restaurant, very disappointed. On check in, they did not recognise my hotels.com gold membership. Again, I was very disappointed with that. I hope the hotel fixes these issues as it is a good place to stay.
Outside the hotel.
View from outside.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very convenient
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location. right next to the shopping center and the lake. very well managed hotel, friendly and helpful stuff. most amenities are free
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well managed hotel. the stuff are super friendly and helpful. most of the amenities are free. excellent breakfast. right by the lake with beautiful lake view and accessible lake side walk
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice view of the lake. Breakfast selection can be improved.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location next to Suzhou center
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to music fountain
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025