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Pan Pacific Suzhou

4.5 star property
Riverwalk Suzhou hotel in Suzhou Old Town with 4 restaurants

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Pan Pacific Suzhou

4 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
View from room
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
The price is 1.747.207 ₫
2.037.218 ₫ total
includes taxes & fees
15 Oct - 16 Oct
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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Premier Twin

Down duvets, minibar, in-room safe, blackout curtains

Premier Twin

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Executive Suite

Down duvets, minibar, in-room safe, blackout curtains

Two Bedroom Executive Suite

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Blackout curtains
Down duvet
2 bedrooms
Bathrobes
  • 110 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Premier King

Down duvets, minibar, in-room safe, blackout curtains

Premier King

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | View from room

Family Triple Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Two Bedrooms

Family Two Bedrooms | Down duvets, minibar, in-room safe, blackout curtains

Family Two Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Blackout curtains
Down duvet
2 bedrooms
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Balcony King

Premier Balcony King | Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Down duvets, minibar, in-room safe, blackout curtains

Deluxe King

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Down duvets, minibar, in-room safe, blackout curtains

Deluxe Twin

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Balcony Twin

Premier Balcony Twin | Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony Twin

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Bathrobes
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier View King

Down duvets, minibar, in-room safe, blackout curtains

Premier View King

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Balcony Suite

Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Dining table
Flat-screen TV
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Down duvets, minibar, in-room safe, blackout curtains

Family Suite

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Blackout curtains
Down duvet
2 bedrooms
Bathrobes
  • 64 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Suite

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Dining table
Flat-screen TV
Blackout curtains
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Suzhou Marriott Hotel
Pool
Hot tub
Spa
Parking included
9.2 out of 10, Wonderful, (179)
The price is 1.821.756 ₫
2.124.181 ₫ total
includes taxes & fees
29 Sept - 30 Sept
Suzhou Marriott Hotel

About the area

Map
259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

  • Pingjiang Street - 4 min drive
  • Shantang Street - 5 min drive
  • Suzhou Museum - 5 min drive
  • Humble Administrator's Garden - 5 min drive
  • Hanshan Temple - 9 min drive

Getting around

  • Renminqiao South Station - 9 min walk
  • Suzhou Railway Station - 13 min drive
  • Wuxi (WUX-Shuofang) - 46 min drive

Restaurants

  • ‪AVANTI Restaurant - ‬4 min walk
  • ‪清华酒楼 - ‬8 min walk
  • ‪高原红茶酒吧 - ‬3 min walk
  • ‪黑杰克酒吧 - ‬7 min walk
  • ‪莱顿茶酒吧 - ‬7 min walk

About this property

Pan Pacific Suzhou

Hotel near Shantang Street
Located close to Suzhou Museum and Humble Administrator's Garden, Pan Pacific Suzhou provides a garden, dry cleaning/laundry services and a gym. Get out on the links at this hotel and enjoy amenities such as a driving range. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business centre are available to all guests.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), an outdoor tennis court and express check-out
  • A banquet hall, a vending machine and a 24-hour front desk
  • Ping pong, wedding services and a gift shop
Room features
All 336 rooms include comforts such as air conditioning and dressing gowns, as well as perks such as free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with baths or showers and free toiletries
  • 47-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 128 for adults and CNY 64 for children
  • 4 restaurants

Restaurants on site

  • Sun Ray禧禾意大利灵感餐厅
  • 吴宫瑞面
  • 御宴·吴宫
  • 海天楼中餐厅
  • 萃英园全日餐厅

Things to do

  • Billiards/pool table
  • Golf driving range
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis

Family friendly

  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,917 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between 1:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 258.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 64 for children
  • Late check-in fee: 50 per cent of room rate for check-in between 1:00 PM and 6:00 PM
  • Rollaway bed fee: CNY 258.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 15 July to 30 September
Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pan Pacific Hotel Suzhou
Pan Pacific Suzhou
Suzhou Pan Pacific
Pan Pacific Suzhou Hotel Suzhou
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Suzhou
Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Pan Pacific Suzhou?

As of 26 Sep 2024, prices found for a 1-night stay for 2 adults at Pan Pacific Suzhou on 15 Oct 2024 start from 1.747.207 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Suzhou?

Limited spots are available.

What time is check-in at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; check-in end time: 6 PM. Late check-in is available from 1:00 PM to 6:00 PM for a fee of 50%.

What time is check-out at Pan Pacific Suzhou?

Checkout is at noon.

Where is Pan Pacific Suzhou located?

Located in Suzhou Old Town, this golf hotel is 2.8 mi (4.6 km) from Shantang Street, and within 6 mi (10 km) of Suzhou Museum and Humble Administrator's Garden. Hanshan Temple is 4.5 mi (7.3 km) away. Renminqiao South Station is 9 minutes by foot and Nanmen Station is 10 minutes.

Pan Pacific Suzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 204 out of 354 reviews" "
Rating 8 - Good. 102 out of 354 reviews" "
Rating 6 - Okay. 34 out of 354 reviews" "
Rating 4 - Poor. 13 out of 354 reviews" "
Rating 2 - Terrible. 1 out of 354 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teodoro Obiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

Dennis Man Kit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

yu chong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ydaline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. There are no complaints.
Stayed 1 night in Jul 2024

10/10 Excellent

Jiayao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel garden!
Stayed 4 nights in Jun 2024

10/10 Excellent

Xinran

Liked: Cleanliness, staff & service, property conditions & facilities
Can have free access to Panmen which is great
Stayed 3 nights in Jun 2024

10/10 Excellent

Benyang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience overall
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Overall its a beautiful property and highly recommend to visit the park behind during the day and when the lights are on. Breakfast was a good spread. Hotel room is okay keeping in mind that it is a slightly aged property.
Stayed 2 nights in May 2024

10/10 Excellent

Aloysius

Stayed 2 nights in May 2024

10/10 Excellent

cheuk shing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very enjoy this place - the family suite room we had was excellent and it felt like we were living in a palace. The staff was good helping us get cars and being attentive whenever we came to the lobby but they didn’t tell us about some of the perks like the night cruise and hanfu clothing which was a shame. We found out when we were checking out and walked past a sign.
Stayed 2 nights in May 2024

8/10 Good

Hong

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It’s nice that the guests have free access to the Pan Gate scenic area. However, the direction to the guest rooms located in the annex buildings is not clearly labeled.
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Stayed 1 night in May 2024

10/10 Excellent

Zhuoqin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with the added perk of the free entrance to the Panmen park until 9pm. Rooms were ok and the grounds were spectacular although the location wasn’t really ideal in the end
Stayed 2 nights in Apr 2024

10/10 Excellent

Jung, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! We felt like we were back in ancient China with impeccable service. They provide free access to an ancient pagoda park which was also just delightful. The hotel has very nice food options too. It was a perfect vacation. Thank you!
Stayed 2 nights in Apr 2024

10/10 Excellent

Phu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, the facilities were off the charts, pool table, two swimming pools (one outdoor) golf simulator, not to mention it also is a tourist attraction in the hotel itself, leading to many attractions around the area. The only downside was restaurants nearby, there’s a convenience store that is open 24 hours next to the hotel across the road. Would highly recommend this hotel to anyone. So good!
Stayed 2 nights in Apr 2024

8/10 Good

CHANG

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
This is an unacceptable condition
This is my first trip with my mother. I chose this hotel because I liked 5-stars . The temperature in the room for three days was 27 degrees. I tried to adjust the air conditioner without any improvement, so that it was difficult to sleep at night. Finally, when I tried to check the air conditioner, The inside was really dirty, and it was so full of dust that the cold wind could no longer blow out. It is hard to imagine what kind of air we are breathing these days. This is a completely unacceptable situation. Due to the tight schedule, we cannot complain at that time, but I will keep following up, hoping that the situation will change.
Stayed 2 nights in Apr 2024

8/10 Good

CHANG

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
This is an unacceptable condition
This is my first trip with my mother. I chose this hotel because I liked 5-stars rating. The temperature in the room for three days was 27 degrees. I tried to adjust the air conditioner without any improvement, so that it was difficult to sleep at night. Finally, when I tried to check the air conditioner, The inside was really disgusting, and it was so full of dust that the cold wind could no longer blow out. It is hard to imagine what kind of air we are breathing these days. This is a completely unacceptable situation. Due to the tight schedule, we cannot complain at that time, but I will keep following up, hoping that the situation will change.
Stayed 2 nights in Apr 2024

8/10 Good

CHANG

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
This is an unacceptable condition
This is my first trip with my 70-year-old mother. I chose this hotel because I liked 5-stars rating. The temperature in the room for three days was 27 degrees. I tried to adjust the air conditioner without any improvement, so that it was difficult to sleep at night. Finally, when I tried to check the air conditioner, The inside was really disgusting, and it was so full of dust that the cold wind could no longer blow out. It is hard to imagine what kind of air we are breathing these days. This is a completely unacceptable situation. Due to the tight schedule, we cannot complain at that time, but I will keep following up, hoping that the situation will change.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rui Qi Chloe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel.
Amazing hotel, with access to very pretty gardens (day or night).
Stayed 2 nights in Mar 2024

10/10 Excellent

Jun

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. The problems I experienced and ran into: 1. There are co-op students helping out at the breakfast buffet area. Many were eager to learn and help with the exception of this one girl, her expression and body language shows that she doesn't want to be there. I saw her picking her nose, putting her finger in her mouth and subsequently placing her hands in a basket full of chopsticks and rolling them. 2. There's limited dinning around/outside of the hotel. 3. The local ride sharing drivers and/taxi doesn't know where to go when they come or drop off guests...there's two main entrance to this hotel...confusing the drivers.
Stayed 1 night in Mar 2024

10/10 Excellent

F

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Carol

Travelled with family
Liked: Staff & service
Some maintenance required
The hotel room feels old and not well maintained. The balcony is quite dirty. The checkin staff were busy with all the checkin and fails to acknowledge our presence even though they are not attending to us. Notwithstanding, the hotel provide free pass to Pan Men attraction. The noodle restaurant within the hotel offers decent selection of food and they are quite tasty. Location of the hotel is relatively near to some attractions. I like that the hotel provide a map showing the attractions around suzhou. I would like to commend the bell boy who helped us in booking the taxi using his phone and giving us some information which makes the hotel more pleasant. Kudos to the bell boy.
Stayed 2 nights in Mar 2024