Mercantile Hotel The Rocks

3.0 star property
Adults-only Sydney hotel in The Rocks with a restaurant

Choose dates to view prices

Photo gallery for Mercantile Hotel The Rocks

Front of property – evening/night
Lunch and dinner served
Group Room with Shared Bathroom | Iron/ironing board, free WiFi, bed sheets
Lunch and dinner served
Reception
The Mercantile Hotel, in the historic center of The Rocks, blends modern amenities with classic Australian charm. Enjoy meals at the restaurant, relax with drinks at the bar, and use the free WiFi. The staff consistently earns praise for their helpful service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Twin Room, Shared Bathroom (with 2 Single Beds)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Coffee/tea maker
Cable channels
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room, Shared Bathroom

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Coffee/tea maker
Cable channels
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Superior Double Room, Ensuite

7.4 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, Ensuite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Single Room, Shared Bathroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Coffee/tea maker
Cable channels
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
25 George Street, The Rocks, NSW, 2000

Getting around

  • Sydney Circular Quay Station - 8 min walk
  • Wynyard Station - 13 min walk
  • Sydney Airport (SYD) - 26 min drive

About this property

Mercantile Hotel The Rocks

Hotel near The Rocks Markets
Located close to Campbell’s Storehouses and Ken Done Gallery, Mercantile Hotel The Rocks provides a hair salon, dry cleaning/laundry services and a bar. The on-site restaurant, The Mercantile Hotel, offers lunch and dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • ATM/banking services, a TV in reception and luggage storage
  • A front desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at Mercantile Hotel The Rocks offer comforts, such as air conditioning, in addition to
Other conveniences in all rooms include:
  • Flat-screen TVs with cable channels

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Mercantile Hotel
  • The Mercantile Hotel

Things to do

  • TV in common areas

Conveniences

  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 1915
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Tuesday (noon - 7:00 PM) and Wednesday - Sunday (11:30 AM - 9:00 PM)
The check-in location differs from the property location; go to: [Bar]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Mercantile Hotel Rocks
Mercantile Hotel
Mercantile Rocks
Mercantile The Rocks The Rocks
Mercantile Hotel The Rocks Hotel
Mercantile Hotel The Rocks The Rocks
Mercantile Hotel The Rocks Hotel The Rocks

Frequently asked questions

Is Mercantile Hotel The Rocks pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercantile Hotel The Rocks?

Mercantile Hotel The Rocks doesn't offer parking.

What time is check-in at Mercantile Hotel The Rocks?

Check-in start time: 1:30 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Mercantile Hotel The Rocks?

Checkout is at 10:30 AM.

Where is Mercantile Hotel The Rocks located?

Located in The Rocks, this hotel is steps away from The Rocks Markets, Ken Done Gallery and Foundation Park. Sydney Visitors Information Centre and Campbell’s Storehouses are just steps away. Sydney Circular Quay Station is 8 minutes by foot and Wynyard Station is 13 minutes.

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Mercantile Hotel The Rocks Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 326 out of 973 reviews
Rating 8 - Good. 410 out of 973 reviews
Rating 6 - Okay. 157 out of 973 reviews
Rating 4 - Poor. 54 out of 973 reviews
Rating 2 - Terrible. 26 out of 973 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous food and accommodation in a unique and historic area!
Stayed 1 night in Jul 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and atmosphere!
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay. And, as always, great location.
Stayed 1 night in Oct 2023

8/10 Good

Roza and Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Apr 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot great people
Stayed 1 night in May 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from circular quay, friendly staff, nice meals
Stayed 1 night in Sep 2023

10/10 Excellent

madalin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here. Staff were so friendly. And it was a great location
Stayed 2 nights in Jun 2023

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities
Friendly staff and flexible check in
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for a great price

Brilliant place to stay, great area and awesome price. The location cannot be understated
Stayed 1 night in May 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service
Love the location, the Harbour Bridge end of George St. An Irish pub, great food, the staff are terrific, the hotel's very old, being renovated bit by bit.
Stayed 1 night in Jun 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, very central in the city, close to the harbour and very spacious
Stayed 1 night in Jul 2023

10/10 Excellent

Kelly

Liked: Property conditions & facilities
Convenient and close to harbour
Stayed 1 night in Oct 2023

10/10 Excellent

Jacob

Liked: Staff & service
Staff were friendly. Very convenient location.
Stayed 1 night in Oct 2023

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this wonderful old building and the modern bathroom facilities within it.
Stayed 1 night in Oct 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient location. Froendly helpful staff.
Stayed 2 nights in Sep 2023

10/10 Excellent

Itunu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Sydney harbour ans easy to get around and close to public transport, train, bus and lite rail service.
Stayed 1 night in Jul 2023

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities
Easy place to stay, pretty noisy pub on weekends but good atmosphere with a friendly, diverse crowd. Room was fine, basic but comfy enough.
Stayed 2 nights in Feb 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly
Stayed 1 night in Jun 2023

8/10 Good

Jon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
As long as you are aware that areas of the hotel have peeling paint, thread bare carpet and the occasional mozzie, it's clean, basic, good value, great staff and amazing location. I'd stay again.
Stayed 2 nights in Jun 2023

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position friendly staff rooms in need of revamp which I believe is happening
Stayed 1 night in Dec 2023

8/10 Good

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to ferries, trains and restaurants/bars. Quiet affordable.
Stayed 2 nights in Jun 2023

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Situation and facilities excellent value
Stayed 1 night in Jun 2023

8/10 Good

George

Liked: Staff & service
Disliked: Property conditions & facilities
Old but pleasant. Talking about the building, staff very friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Kiyomi

Liked: Cleanliness, amenities, property conditions & facilities
Great location and atmosphere. Live music was on but it was quiet in my room.
Stayed 1 night in Dec 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was good.
Stayed 2 nights in Dec 2023