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"Overall, the stay was average. The location is convenient, as it’s close to the station. However, the service was below expectations. I paid extra to book a trundle room (three beds), but was instead given a double room. I showed the front desk my booking confirmation, but they refused to provide the room type I had reserved. It seemed the hotel may have oversold their rooms and reassigned me to a lower category. No reimbursement or refund was offered for the difference."

"Clean room, our staff in the morning was OK, but the lady we met in the evening was wonderful, she went beyond to check us in."

"The staff was very helpful and friendly. The building was very clean and up to date. "

"Nice hotel. Only had one night as i continued my travel thru Japan. Rested well at Smile"

"Clean room, great location close to nara park, quiet, spacious "

"Not the best hotel, pictures don’t do justice, the building itself is in poor condition the bed and pillow really uncomfortable. Will not be staying there again and it is too far from tourist attractions. "

"Very nice it"

"Great view, clean room, very friendly and accommodating staff"

"Very clean hotel with large rooms and a 80's vibe. Plenty of parking spaces and is a great choice for those driving."